Used 2022 Jeep Grand Cherokee 4xe Consumer Reviews
Used Grand Cherokee 4xe for sale
PHEV is just perfect technology.
Jim, 12/10/2022
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 2 people found this review helpful
We have a Wrangler 4xe and the GC 4xe is even better. Rides and drives like a refined luxury SUV.
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Dangerously Unreliable Vehicle
Steve, 07/12/2025
2022 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
0 of 0 people found this review helpful
I’m writing this as a warning to anyone considering the Jeep Grand Cherokee 4xe. While marketed as a premium plug-in hybrid SUV with off-road capability, my experience has been one of repeated mechanical failures, a critical safety defect, and a complete lack of accountability from Jeep and Stellantis. I leased the vehicle in July 2023. Within days, the car began showing warnings related to the hybrid system. It wouldn’t shift out of park, and over the next several months, it repeatedly failed to start. The vehicle was in and out of service for nearly three months total across multiple dealerships for issues including battery failure, wiring harness replacement, software updates, and a faulty auxiliary pump. Jeep eventually offered a goodwill settlement, which I accepted in August 2024, hoping that would mark the end of the problems. It wasn’t. In May 2025, while driving 20 mph on a paved suburban road, the driver-side rear lower control arm fractured without warning. The rear wheel shifted and I was barely able to stop the vehicle. Had this occurred at freeway speed, the outcome could have been deadly. This is a catastrophic suspension failure on a car with fewer than 29,000 miles and no accident history. The vehicle had been serviced just five months prior with no mention of any suspension issue. Despite the severity of this failure, Jeep denied warranty coverage. The dealership cited small surface “witness marks” on the control arm—minor nicks that supposedly proved an impact caused the failure. The damage they pointed to could easily result from regular road use, and in fact, the more visible damage on the failed part occurred after it was dragged on the pavement after the failure. Jeep ignored all other facts: no collision, paved-road use only, and the vehicle being marketed as a trail-rated, off-road SUV. If a part this critical can fail under normal driving conditions, the vehicle has no business being on the road—let alone advertised for rugged terrain. I filed a formal complaint with NHTSA due to the clear safety implications, and a case with the National Center for Dispute Settlement. NCDS ultimately closed the case, stating it did not qualify because Jeep denied it was a warranty issue. Jeep’s national customer service has now closed my case without resolution, and my outreach to their senior leadership, including the CEO of Jeep and SVP of Customer Experience, has gone unanswered. I’ve paid out of pocket for repairs and now face a $5,600 lease termination fee to escape this dangerous vehicle. Jeep refuses to take any responsibility or offer reasonable support. If you’re thinking of buying or leasing a Jeep Grand Cherokee 4xe—or trusting Jeep to stand behind their vehicles—think again. I’ve never felt more let down by a manufacturer. The brand has shown a complete disregard for safety, quality, and customer care.
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2022 Jeep Grand Cherokee 4xe for sale near you
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- Trailhawk Plug-In Hybrid 4dr SUVMSRP: $32,24516 mi away
- Trailhawk Plug-In Hybrid 4dr SUVMSRP: $29,1516 mi away
- Overland Plug-In Hybrid 4dr SUVMSRP: $31,4246 mi away
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not ready for prime time!
Rocketdoc, 07/28/2025
2022 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
0 of 0 people found this review helpful
We bought the 2022 grand Cherokee 4xe Overland plug-in hybrid because of the plug-in option. The pros: a nice fit and finished for a jeep, comfortable ride, excellent stereo The Cons: it’s evident this car was not ready for prime time from an engineering standpoint. We’ve had three recalls for software updates to prevent spontaneous fire and drivability issues. We’ve had the car in three other times for check engine lights appearing, difficulty switching from electric to gas mode. Currently there is still red wrench check engine light that keeps coming on which I’ve been told by our dealer is a software issue and we are wait another software update in August 2025. My recommendation would be to avoid this car and review the extensive owners issues that are noted online. More serious problems with this car that we did not encounter but are very worrisome, other owners noted the correspond t stops. Intermittently will not start due to other electrical gremlins contained within the software and batteries, and then there was that initial issue with spontaneous battery fires. appears to be a upscale comfortable plug-in hybrid is engineering not ready for prime time.
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