Skip to main content

Used 2020 INFINITI QX60 Consumer Reviews

3.5 out of 5 stars
46 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2020 QX60, so we've included reviews for other years of the QX60 since its last redesign.

Trending topics in reviews

Pros
Cons
1 out of 5 stars

Ancient A/V System. Poor Handling. Overpriced

Florida Dad, 03/28/2020
2020 INFINITI QX60 LUXE 4dr SUV (3.5L 6cyl CVT)
32 of 53 people found this review helpful

We thought this was an upgrade from our Hyundai Santa Fe. No cell phone integration means no verbal texting and tough to play digital music. Slow, groaning acceleration and it feels top-heavy around the corners. 3rd row seats are so cramped their un-useable. We ordered a lot of extras. It's been 30 days later and it's there is no sign of them. We tried to take it back immediately but they wouldn't let us out of our lease. Massive downgrade. Decent leather seats are the only reason this is in the luxury class. Otherwise its a massive downgrade from a much cheaper Hyundai Santa Fe.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Advertisement
See Offers Nearby
Check out current offers on the INFINITI QX60
View Offers 
infinitiusa.com
Extremely Limited Availability. Contact your retailer for inventory information.

3 out of 5 stars

Fourth and last Infiniti

Wineman, 02/08/2020
2019 INFINITI QX60 LUXE 4dr SUV (3.5L 6cyl CVT)
7 of 11 people found this review helpful

Infiniti will not back up their product. I have a 2019 QX 60 with a Navi that is totally inaccurate. I have been sent to the software company because Infiniti does not support the program. The software company said it is an issue for Infiniti. The dealership just told me I would have to wait for the 2021 QX 60 to get a model that works correctly. Beware of Infiniti and Infiniti of Apex NC. The service department is second to none but the front of the house does not care and what happens after the sale.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse
2020 INFINITI QX60 for sale near you
Showing 3 of 28 listings
See all 28 listings

5 out of 5 stars

Love me 2019 QX60

Mike C., 08/11/2021
2019 INFINITI QX60 PURE 4dr SUV AWD (3.5L 6cyl CVT)
2 of 2 people found this review helpful

I recently bought a QX60 AWD, and it has now 58,500 miles on it and I had oil changed and tires balanced and rotated. I have yet to have a problem out of it. Runs good drives well without any issues. I keep it clean and well maintained. I would definitely buy another one.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Advertisement
Build Your 2024 QX60
At a Glance:
  • 4 Colors
  • 4 Trims
  • $49,650starting MSRP
Build & Price infinitiusa.com
Extremely Limited Availability. Contact your retailer for inventory information.

4 out of 5 stars

Comfortable ride

Pat, 02/19/2020
2019 INFINITI QX60 LUXE 4dr SUV (3.5L 6cyl CVT)
2 of 2 people found this review helpful

If comfort is what you need, this is the best choice for you. I find the steering to be hard but otherwise a good vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

3 out of 5 stars

Big and great ride

ftrplt, 12/06/2020
updated 12/11/2023
2019 INFINITI QX60 LUXE 4dr SUV (3.5L 6cyl CVT)
4 of 6 people found this review helpful

Good mileage for a large SUV. We bought the LUXE, which has all the bells and whistles, especially safety features. Everything but auto park. But, the seats are like concrete. Not comfortable. And the interior instrument panels are old generation lay outs. No digital odometer. Status screen between tachometer and odometer miniscule and hard to see. Lots of storage room with 3rd row seats folded. Next to impossible to get to 3rd road seats and for children, not adults. Car handle beautfifully. Mileage is as advertised. Original tires wore out at 24,000 miles. We only drive it 7500 miles a year. Replaced tires with Michelins. Much improved ride and handling. Tailgate seal keeps popping out LH side. Multiple paint chips from car wash. Drivers side window slow to open and close. Dealer lubricated it with WD40. Worked for awhile. Doing it again. Have now lubricated window track 3 times. Slowing up again. On road with new tires, 30mpg.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
Items per page:
5