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Used 2020 INFINITI QX60 Consumer Reviews

3.5 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2020 QX60, so we've included reviews for other years of the QX60 since its last redesign.

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Pros
Cons
1 out of 5 stars

Very poorly made

Sad Owner, 07/22/2024
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful

The craftsmanship of this vehicle is subpar. The pleather interior makes you sweat even in the winter. The interior carpeted area is coming apart after a year. You cannot fit your hand into the cubby to plug in in your charger to the usb unless you have kids hands. The interior is not comforting. The vehicle handles poorly making it easy to oversteer and get into an accident. In addition the auto systems often have braking failures where it’ll cause hard braking on the Highway. Paint is good. Motor and transmission are fine. The vehicle goes through brakes very quickly which has been a big issue. Overall, it’s not a good vehicle to own.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Extremely dissappointing

Vanessa, 09/20/2019
2019 INFINITI QX60 LUXE 4dr SUV (3.5L 6cyl CVT)
14 of 21 people found this review helpful

I am extremely disappointed in the new 2019 QX60 I am leasing from Infiniti. It's a piece of junk! Nothing but problems and I haven't even had it 6 months. I thought I was going up in quality by moving up from the Nissan Muranos I had for so many years and loved. Nope! Leasing the QX60 was the worst decision I've ever made. I never had as many problems with the Muranos as I do this QX60. How can they charge so much more for something so much worse? Now I have to somehow find time and money to drive the 5 hours to my nearest Infiniti dealer so he can look at the condensation in my headlight and "see" if it will be covered by warranty. I have had 4 Murano's in the past 10 years. None ever had that problem. This QX60 features don't even come close to the features of my last 2 Murano's. I can't wait till I get rid of this sorry "luxury" car and go back to a Murano or even Pathfinder.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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2020 INFINITI QX60 for sale near you
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5 out of 5 stars

Great car, easy to use, and fun to drive

OMaloy, 11/11/2018
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
9 of 13 people found this review helpful

I leased my car from Herb Chambers Infiniti of Boston. Working with Kashif Sheikh was easy, straightforward, and got us into the right car quickly. He was very responsive to all of our questions, regardless of channel (i.e., email, phone, etc.), and was able to identify a great number of options that met our needs. In the end, he was able to get us into a car that made sense for our family, worked with us to get a fair price, and the overall turnaround time was incredibly fast. Great experience! The car itself has been really terrific for our family. It is large enough for a family of four but still feels sporty on the road.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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  • 4 Colors
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  • $49,650starting MSRP
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Extremely Limited Availability. Contact your retailer for inventory information.

3 out of 5 stars

Horrible brainless nav system

Alan A, 07/17/2019
updated 07/18/2022
2019 INFINITI QX60 PURE 4dr SUV w/Prod. End 9/18 (3.5L 6cyl CVT)
15 of 23 people found this review helpful

Spent an additional 240 miles driving as this useless piece of crap kept sending me to the wrong roads. Wouldn't buy another one EVER.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Dream Car

D Eyer, 10/12/2020
2020 INFINITI QX60 LUXE 4dr SUV (3.5L 6cyl CVT)
4 of 5 people found this review helpful

Smooth ride,very little road noise if any with an extremely comfortable interior.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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