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Used 2020 INFINITI QX60 Consumer Reviews

3.5 out of 5 stars
46 reviews

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We have a limited number of reviews for the 2020 QX60, so we've included reviews for other years of the QX60 since its last redesign.

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Pros
Cons
5 out of 5 stars

Great family 3 row SUV!

Tech2000, 01/20/2020
2020 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
13 of 16 people found this review helpful

Bought 2020 Luxe with Essential package - great value. Beautiful inside and outside! Comfort riding, quiet and spacious cabin and a of safety features!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Lemon - Returned my 2019 QX60

Nick - Chicago IL , 08/17/2023
2019 INFINITI QX60 PURE 4dr SUV (3.5L 6cyl CVT)
4 of 4 people found this review helpful

I bought it cash, after about a week it just didn't feel right when I drove it and a lot of smoke came from the tailpipe. It just didn't drive correctly, after a month I had the oil changed no issues. It still didn't feel like any car I had driven before. While driving to work my engine light came on I pulled over and had it towed immediately to a Infinity Dealer (not the one I bought it at). They said I needed a new engine ? are you serious. And they would not honor the extended warranty I purchased. I had it towed out and brought to the dealer I purchased it at. They said they would honor the warranty. They said the oil had sludge in it. They would clean it so they cleaned it 3 times and drove it a few times. After 9 wks of going back and forth they kept saying they were working on it. I requested a Full refund on my car and the warranty. I got the Check Yesterday ! BUT I am trying another QX60 but buying it at a New dealership with Extended warranty.

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1 out of 5 stars

If you want a car to start don’t buy the qx60

Peter C, 12/23/2019
updated 01/04/2021
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
18 of 24 people found this review helpful

Car has less than 3500 miles and wouldn’t start after stopping. Jumped once and towed twice. I never experience a problem like this in any car I ever driven

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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  • 4 Colors
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  • $49,650starting MSRP
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1 out of 5 stars

VERY Little Heat in our 2017 QX 60

T Pike, 12/30/2020
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
5 of 6 people found this review helpful

Took it to the dealer several times and the answer I get is it's an "known problem with flow and they don't have a fix for it". I live in Canada and to have a car without the proper heat is ridiculous. Had a 1974 car as my first and it had plenty of heat.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Very poorly made

Sad Owner, 07/22/2024
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful

The craftsmanship of this vehicle is subpar. The pleather interior makes you sweat even in the winter. The interior carpeted area is coming apart after a year. You cannot fit your hand into the cubby to plug in in your charger to the usb unless you have kids hands. The interior is not comforting. The vehicle handles poorly making it easy to oversteer and get into an accident. In addition the auto systems often have braking failures where it’ll cause hard braking on the Highway. Paint is good. Motor and transmission are fine. The vehicle goes through brakes very quickly which has been a big issue. Overall, it’s not a good vehicle to own.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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