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Used 2020 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT) Consumer Reviews

1.7 out of 5 stars
3 reviews

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3 out of 5 stars

Bad gas smell

Debbie, 04/12/2020
INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
30 of 34 people found this review helpful

Very bad Gas smell when parked in garage. Dealer ‘claims’ they are not aware of the issue. Many posts online for the same issue with the 2019 so the issue is ongoing. Beware....

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1 out of 5 stars

AWD Edition 30 Nightmare

Tom, Pewaukee, WI, 07/29/2020
INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
42 of 53 people found this review helpful

This is my 4th Infiniti and my last. I have had this vehicle one month and it has 495 miles on it. My last car was a Infiniti Q50 Red Sport AWD and in looking for a new car I wanted three main things: lower monthly lease payment, smoother ride and better gas mileage. With my QX50, I have achieved one, a lower payment. My car has the 20 inch wheels with those lousy run flat tires and my QX50 is THE WORST RIDING CAR I HAVE EVER OWNED! I feel every road imperfection with authority and if I drive over any sort of bump, I am met with a loud suspension THUD, the ride in my new car is horrendous. The ride in my car is so bad that I am going to take it to the dealer to see if something is wrong with the suspension. The gas mileage is the next problem (of many), I have not put the car in sport mode yet and have been driving very gently as I am breaking the car in an I am getting 19.7 avg MPG?? Really?? I thought the variable compression turbo engine and pathetic CVT was supposed to provide best is class MPG or close to it-NOT. Now onto the electrical multitude of issues: sometimes my car locks by pushing button on door handle-sometimes it doesn’t, sometimes my phone pairs to car-sometimes it doesn’t, sometimes my climate control temp setting and audio channel displays on the lower part of he upper screen-sometimes it doesn’t, sometimes my lower screen takes forever to load-sometimes it doesn’t, sometimes my saved driver settings per my smart key are there-sometimes I have to reset all of my preferences (yes I am using the same key).Today my lower in-touch control screen never turned on so I had no controls to any electronic functions of the car-no audio, no nav destination input, no climate control display. The mobile in touch app will not pair with my car. My upper navigation map screen will turn on-sometimes it doesn’t. Shall I continue with the problems? I certainly can... Again this is my 4th and last Infiniti, I am now actually hoping for more continual problems so I can get lemon law. But at least I accomplished one of my three goals with a new car, a lower payment. Man do I wish I would have selected a different manufacturer and model for a higher payment... Maybe my expectations are too high as I have had the car a month...

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Poor performance and design

NeverInfiniti, Norwalk, CT, 01/09/2023
INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
4 of 5 people found this review helpful

The CVT engine is mostly just noise and very slow to respond - sounds good, but doesn't go anywhere. It revs high but will will practically crawl in response. And the interior is poorly designed. The cup holders are very tight and right in front of phone charger. And no place for phone. The dual display often doesn't work (something wrong 1x/weekly). And the TomTom navigation interface is incredibly outdated. Hard to believe it is 2023 and this is still what they offer...display looks like its from 1990's or early 2000's. Overall, very poor performance and poor interior use of space and outdated tech. I will NOT buy Infiniti again nor will I recommend it.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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