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Used 2020 Hyundai Kona Electric Consumer Reviews

4.8 out of 5 stars
25 reviews

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We have a limited number of reviews for the 2020 Kona Electric, so we've included reviews for other years of the Kona Electric since its last redesign.

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Pros
Cons
5 out of 5 stars

Totally love my 2020 Kona Electric

Bruce M., 05/01/2020
2020 Hyundai Kona Electric SEL 4dr SUV (electric DD)
35 of 35 people found this review helpful

I never, ever thought I would own an SUV -- I'm a car guy and incline toward the sporty end of things -- but when I started shopping for affordable EVs, it was clear instantly that this was the car for me. It's peppy and way more fun to drive than the Bolt or the Leaf. The interior is nicely done and extremely comfortable, and it packs a good amount of space into a pretty small external size -- important in my hometown of San Francisco, where parking is a challenge. Unlike the competitors, the base SEL model comes with all sort of safety tech, which is a plus once you get used to the car telling you whenever it thinks you're about to get in trouble. Though the present stay-home order due to COVID-19 has limited my driving, range seems to be very good. The range meter consistently tells me I should get 270 to 275 with a full charge, notably more than the EPA-certified official 258. If there is a drawback to Kona Electric, it's limited availability. It's not available in every state, and even here in California supplies are tight -- meaning, at least as of this writing, you're unlikely to pay less than full sticker. But you know what? It's worth it. Fast, smooth, dead silent, comfortable, practical. I totally love it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Peppy fun electric car

Mark G, 04/04/2020
2020 Hyundai Kona Electric Limited 4dr SUV (electric DD)
27 of 27 people found this review helpful

This is a compact SUV so don't expect a lot of storage in the back. I installed a ChargePoint home charger and it's like having a gas station in the garage. At 40A, I am able to charge up the car fully in one overnight session. Notes about home charging: * the electrician determines the amperage based on the existing panel. * If, for example, 40A is chosen, the car does not get the full 40A. Ask the electrician for the effective amperage throughput. In my case, I got 31A effective from a 40A rated ChargePoint. * Consult online resources to see the miles of range per hour added for your effective amperage, and correlate that with your own observations. ChargePoint comes with an app to measure the velocity of charge and other stats. If you don't active your home charger via the app, you will be capped at a very low effective amperage (as per the home charger instruction manual). The car has good acceleration and even the base model has adjacent lane obstacle warning lights in the side view mirrors. In summary, definitely recommend this fun and practical vehicle. Just wish it was sold in more states, specifically AZ because I had to go over to Palm Springs CA to buy it. The Palm Springs dealership has assured me, though, that the Scottsdale Hyundai dealership will be able to service it (check the computer functionality mostly, plus tires, brakes, the usual).

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Love my Kona EV!!! 10k miles so far

Lori, 10/01/2019
updated 01/23/2023
2019 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
24 of 24 people found this review helpful

Great range, comfy and safe ride, and it's fun to drive. I've had my Kona Electric for 5 months and I honestly love this car. It's fun to drive, gets great range - there's more and more fast chargers popping up so extended trips aren't a problem. I charge at home mostly, it's so nice not stopping for gas. The safety features are wonderful. I love the auto regeneration, it slows the car down for you and charges the battery. The lane keep assist is also helpful, but sensitive -- the car tells me to keep my hands on the wheel, when they are on the wheel. The auto headlights are nice. All in all, night time driving isn't my favorite -- but I feel safe and confident in my Kona. She keeps me in my lane, adjusts the headlights for me, tells me if someone is in my blind spot driving or reversing out of a parking space . The Ultimate trim has so many auto features I'm starting to rely on I worry about driving another car. I feel like this car is safe, and almost free to drive, I have my 16 year old drive this car, not our Volvo XC90, when I don't need the car. This car lives up to the hype. Highly recommended!!!!! UPDATE: We've had our 2019 Kona Electric almost 4 years now, we call her "Ko". She's been a great car. We love her. She's been super reliable, fun to drive, we love not going to the gas station, we mostly charge overnight at home. All in all, it's been a great experience. A few notes :: you need to buy new 12v batteries every two years. Google it, you do. Hyundai amazingly replaced our main battery, $17k worth, no cost to us - fire hazard. I could have bought a Tesla, I felt more confident buying a brand I trusted would back their warranty and has dealerships all over in case she needed service. Normal tire replacement. Otherwise, seriously, besides windshield wipers and washer fluid, tire alignments, no other maintenance costs. She's an amazing little car. I feel like I'm driving a hummingbird, fast to accelerate, fast to slow down, you feel in control. I drive my mostly one pedal, using the regenerative brake on the steering wheel. She's a great car. We love our Ko!

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5 out of 5 stars
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5 out of 5 stars

Best EV? I think so. At least in my price range.

first time evbuyer, 09/03/2019
2019 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
19 of 19 people found this review helpful

Peppy, handles well and the base model, which has tons of features, can be bought for under $30k after the $7,500 tax credit gets applied. If you lease the tax credit is instant.

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4 out of 5 stars
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5 out of 5 stars

Impressive!

Govjaguar, 10/21/2019
2019 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
17 of 17 people found this review helpful

We were doing our research on a practical EV that offers great range, practicality and value. We got the Ultimate model with the Pebble blue interiors and already did over a 1000 miles in 3 weeks. We constantly got around 300 miles with economical driving and was very impressed with the seating position, ease of controls, driving dynamics and looks. The Heads up display is very intuitive and helpful. The digital dash and 8 inch touch screen and controls were easy to us and Smart features like Auto regenerative braking, pedestrian and forward collision warning, Driver only AC, Auto Lane assist, ventilated cooled seats etc makes it a smart buy. Its such a joy to drive with plenty of power and range. And you can use the app to check on the car statistics and send controls. It also comes up Hyundai's lifetime battery warranty.

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5 out of 5 stars

Amazing Vehicle!

BlueKonaEV, 12/27/2019
updated 12/30/2020
2019 Hyundai Kona Electric SEL 4dr SUV (electric DD)
16 of 16 people found this review helpful

Bought my 2019 Kona Electric SEL on 6/28 in Maryland (as car is not sold where I live) and drove it home 1090 miles to Florida. I have already driven over 17000 miles in 6 months and the car has been performing flawless. Around town, I get up to 350 miles of range and even at 70 mph on the highway, I get about 250 miles of range. The range of this car is definitely underrated. Car handles very well for a short wheelbase car due to the low center of gravity as the battery sits on the bottom of the car. There is almost no maintenance and my total expense so far other than the purchase price was $40 for the cabin air filter which is supposed to be replaced every 15k miles. This is a perfect car for anyone who drives lots of miles as the savings are huge. I was lucky and got over $2k off MSRP and paid a total of $36100 before tax and title. After $7500 tax credit, it comes out to $28600 + taxes and title which brings the total to a little over $30k. Not bad for a car that saves me $4000 over driving my gas F150 V8 to work every day. I also love the fact that the 2019 model of the Kona Electric has a LIFETIME battery warranty for the original owner. I doubt that I will ever sell the car as having a lifetime warranty on the most expensive part of the car gives me peace of mind. 42500 mile update 12/30/2020: Still no issue and still no range loss! Great car!

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5 out of 5 stars

Great commuter

Kona in NM, 03/23/2020
updated 09/26/2022
2020 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
26 of 27 people found this review helpful

This is my wife’s new car for a 165 mile round trip commute. She’s averaging 35 miles of range left over at the end of the day. Then it takes about 8 hours to charge on a home Level 2 charger and uses 55 kWh from my solar panels. It has great range but we are pushing to the limit. The Ultimate version is completely comfortable for extra features for the commute. The drawback is the lack of back seat space and cargo for grandkids and trips to Costco. It’s fun to drive and love the pulse red color. The engine and background noise is sometimes annoying and we’re trying to determine what’s “normal” and just different from what we were used to in a Honda Accord.

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5 out of 5 stars
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4 out of 5 stars
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2 out of 5 stars

Beware of battery problems, reduction gear wear.

coder, 10/02/2020
updated 04/24/2023
2019 Hyundai Kona Electric Limited 4dr SUV (electric DD)
21 of 22 people found this review helpful

So far, this has been a trouble free EV for us. Front wheel drive only. Bought it in 2020, as the new models just started to come out. The 2019-s still had the lifetime battery warranty (unlike Tesla, they do not guarantee any battery performance levels) plus my dealer had a pretty good discount on this model. Full federal tax credit of $7500 and a Massaschsusetts $2500 EV rebate was still available plus some incentives from my Electric company. With low energy prices, the fuel related savings are not all that compelling, esp. given the up-front premium I paid, but the relatively maintenance free aspect, and usable driving range of a highy-capacity battery, modern EV-s was a draw. Charging and battery: One reason to go with a larger capacity battery, is to avoid charging or depleting the battery fully, which is thought to improve battery life. I am practicing 20-90, I only deplete to 20% and only charge to 90% capacity, except for an occasional long trip. The battery is 64KWH, so it gives about 240 miles of usable range. The battery system is water cooled, similar to Tesla. Public charging is more plentiful than I expected, initially I was topping up at work where we have a couple of subsidized Level 2 charging stations. Unless your typical daily mileage is very low, the included 117V charger is not useable. It is the best to install a Level 2 charger in your home. Electricians tend to overcharge for putting in one of these, I did it myself. My total cost was about $900 including a ChargePoint HomeFlex charger. 25' from my panel. (I run a 6 AWG line from a 50W dedicated breaker in my panel, mostly in conduit). If you have it done, it will be probably ~$2K for just the the install. I was surprised how little know-how or advice the dealer had with a charger install. It is odd how neither the dealer, or the manufacturer wanted to have anything to do with the home charger installation. I guess every house is different, and there is a lot of possible liability, so they tend to want to punt on this. Maintenance: because of the regen braking, brake pads are reported to last 100K+ miles on EV-s. No oil changes. No transmission service, although there is reduction gear fluid which needs to be changed, similar to transmisison service.. No spark plugs. No exhaust system. No ignition system.. No alternator so a lot fewer components that can fail. Electric cars are just superior, far more efficient technology tnban ICE. I have the "Limited" trim. Leather seating, although thin and cheap looking "patent" leather. Heated seats, a mediocre stereo, a fair amount of road noise, although very little engine noise. Lots of torque. The LKA lane keeping assist) is just a teaser at this point. The car will steer for you and keep itself centered between your lane, but shuts off the self-steering if you take your hands off the wheel for a minute or two.. The car is a small-ish mini-suv, does not have a lot of legroom for the rear seat occupants. Surprisingly little cargo space in the rear. I find myself folding down at least one of the rear seats, when I am grocery shopping. Dislikes: Cramped cheap-ish looking interior, mediocre sound system, looks. esp. the looks of the wheels, and the front fascia. Likes: Fairly OK driving experience, because the batteries give it a low center of gravity and good front-rear weight distro. Clean running, low maintenance . Auto high-low beam headlights with cornering lights is great. All LED lights. Lane change warning, LKA, pre-collision assist. Update: It is not widely advertised how horrible the range loss gets in very cold or hot weather. It could be up to 50% on a really cold day. Having a heat pump minimizes the heating/ AC range loss significantly. I seem to recall thjs decreases the worst case cold temp "range loss" to 20-30% instead of 50%.. IMO having a heat pump a rather compelling feature. If I was aware if this up front, I certainly would have considered that a "must have". feature. There has been a recent controversy about reported battery fires in Canada, Korea and in Europe. A recent software update claimed to take care of this issue, but did not. Hyundai announced a campaign to replace some 70k or 80k batteries, but so far the only batteries they replaced are only ion those in cars that shut themselves down because of detecting an impending battery failure. In case your car shuts down, there could be (MONTHS long wait for a new battery. Hyundai offered buybacks for some of these cars. The 2020 and newer Konas allegedly do not have a battery issue. Latest: Hyundai claims now that they can "fix" the battery problem with another software update. They have been tight-lipped about the latest theory about these battery fires, or how the software update would fix the problem. I had the update, and the dealer restored my charge setting to allow charge to 100%. The claim: the car is now safe to drive. Update as of 2023 Apr: My propulsion battery failed, despite of the recall #200 software update. Car is at a dealer waiting for a battery to arrive. My reduction gear now developed a ticking / growling sound, I will deal withthat after the battery replacement. The car has less than 16,000 miles.

Safety
4 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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2 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars

Very happy with my 2020 Kona Ultimate

Pavel Torres, 03/18/2020
2020 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
22 of 24 people found this review helpful

I wanted an electric car because I have excess electricity at home with solar panels, I did not want to or could go to a more expensive car so I was considering the Chevy Bolt electric and I even gave it a test drive. I tested the Premier which is supposed to be the best trim for the Chevy Bolt, I tell you this, the Bolt is nothing compared to my new Hyundai Kona, in size, in comfort, in the interior. I feel lucky that I was able to find the Kona in Florida, it drives very smooth, with lots of safety features. The Kona does not have much room in the back or cargo space but I will make it work for me and the family. One thing I have noticed when driving on highways, it feels like a boating sensation, I think it is because of the weight of the batteries, it is like a rocking movement that maybe I just need to get used to. Other than that, beautiful car. All the features it has makes it a very good car to own.

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5 out of 5 stars

A 3 series BMW competitor!

First Time EV Buyer, 02/09/2020
2020 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
21 of 23 people found this review helpful

It may sound silly but my Kona EV Ultimate reminds me of a BMW without the terrible reliability. The leather seating is much nicer than the Tesla Model 3 and the interior is about the same size. I felt it was too small initially but then I realized that this car is average to large for the rest of the world. It definitely favors the driver and front passenger. The back is not that big but most people drive with 2 or less passengers in this size of car. Driving it is very smooth for its size. It won't be like an Avalon b/c of its smaller wheelbase but the multi-link suspension does take the bumps well. The tech is great except for the lack of Lane Follow Assist on my car but I can live with it. The infotainment gives many ways to accomplish the same task so the choice is yours whether to use buttons, voice command or steering wheel controls to make a call or change the audio programming. I chose the larger screen but the other one is fine too. A note - the 2020 has adaptive cruise control only on the Ultimate trim while in 2019 it was found on lower trims. I cannot find a single used 2019 on the market so I went with a 2020. Try it out before getting a Model 3. You might like it better if you don't like racing and buying tires every 25-30K miles.

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5 out of 5 stars
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5 out of 5 stars

Lifetime battery warranty!

Ben-David Kaminski, 12/27/2019
2019 Hyundai Kona Electric SEL 4dr SUV (electric DD)
7 of 7 people found this review helpful

Couldn't be happier especially since the 2019 version comes with a lifetime warranty on the battery for the original owner. The 2020 now comes with a 100,000 mile 8 year warranty.

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5 out of 5 stars

Compact Bomb of an Electric Vehicle

Charged Up, 09/08/2020
2020 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
5 of 5 people found this review helpful

Wow we’ve owned a fair amount of autos, and some of the best were two Audi TT’s and a six-cylinder R32. The Hyundai Kona Ultimate has knocked the R32 off the top of my list, with its combination of luxury features (rain sensing wipers, heated and air conditioned seats, auto headlights and loads of safety extras) and vigorous handling and precision in driving. For a short-wheelbase car, the ride is remarkably sorted out, thanks to MacPherson struts in front and a sophisticated multi-link independent set-up in the rear. The handling, while not Porsche level, is quite impressive at any speed I’d want to drive at, and the acceleration pushes you back into the seat when you floor it. While noisy at low speeds (with sound system designed to keep pedestrians aware of you at speeds up to about 16 mph) the car is remarkably quiet and composed at highway velocities. Seats are firm but comfortable and should survive break-in and still feel supportive. The adjustable back bolster is one dimensional (in and out, not up and down) but somehow Hyundai has positioned it at a useful height that works for both me and my wife. They’ve left off a few goodies; the outside mirrors do not power-fold, and there is no driver’s seat memory for seat position and outside mirrors. Oh well. Small sacrifice for such a tactile, speedy, well-composed ride. A few notes: as others have stated, this is basically a glorified two seater with enough room for small children and/or a baby seat in back, but it is not a family hauler. A Tesla Model 3 comes in at almost 21 inches longer (! ! !) but the Kona EV makes it easy to park in urban environments (and it fits alongside my Kia Niro Hybrid in a two-car garage. Great for couples and those with young kids. The seats go down with no hassle and give a respectable if not enormous cargo area, more than good enough for most minor hauling. In short, this is way more car than I would have expected for the price, and since Hyundai hasn’t exhausted its quota yet, the full $7,500 fed rebate applies, with many other rebates and freebies in CA (thanks, Sonoma County, for a WiFi-enabled 40A Juice Box for just tax and shipping!) Think of this as the anti-Tesla; small and tight, rather than big and barge-like.

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5 out of 5 stars
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5 out of 5 stars

Fantastic Range!

BlueKonaEV, 05/24/2020
updated 12/02/2021
2019 Hyundai Kona Electric SEL 4dr SUV (electric DD)
4 of 4 people found this review helpful

Bought my Kona Electric 6/28/2019 in Maryland as it is not sold here in Florida. The reason I went with the Kona over the Tesla Model 3 was the Lifetime Battery Warranty for the 2019 model. I already drove over 28k miles and has zero issues. Since my purchase, I averaged 4.8 mi/kwh which translates to 307 mile range which is 50 miles more range than the EPA number. I had zero issues with the car. It has plenty of power too, more than you need in a daily driver.. It's unfortunate that Hyundai does not actively market the car in the US and only allocates about 1000 units per year to the US market while Europe gets 40000 units per year.. UPDATE. I'm over 40k miles now.. Range is still as excellent as when I got the car. No issues so far. There were 2 battery management recall software updates.. They did not affect my experience with the car.. UPDATE: I no longer have the Kona Electric. It had 53k miles when I let go of it. Other than the battery related recalls, the car performed flawless.. Never had an actual issue with the battery.

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4 out of 5 stars

Great little compact SUV!

AlexC, 09/11/2022
2020 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
4 of 4 people found this review helpful

Lots of safety features. Sporty look. Pretty fast. Not too comfortable for tall people. I’m 6’1” and my head it’s not 1” away from the roof.

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5 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars

Best little electric car ever

TomHB, 04/15/2021
2019 Hyundai Kona Electric Limited 4dr SUV (electric DD)
2 of 2 people found this review helpful

I love almost everything about my 2019 Kona Electric! It's small, maneuverable, peppy, cute, and I never have to visit a gas pump or worry about exhaust gasses being pumped into the air. The only thing I would change would be to add about 5" more space in the luggage compartment for my mom's wheelchair. If I didn't have to haul the chair, it would be the perfect car for me.

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5 out of 5 stars
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4 out of 5 stars

Fantastic Electric Car

Nack, 03/23/2022
2019 Hyundai Kona Electric Limited 4dr SUV (electric DD)
2 of 2 people found this review helpful

very smooth driving and very good electric car Only problem is with climate control, the milage goes down, but all electric vehicles have that issue

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4 out of 5 stars
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5 out of 5 stars

Kona EV delivers as promised

RonSharp, 06/21/2021
2020 Hyundai Kona Electric SEL 4dr SUV (electric DD)
2 of 2 people found this review helpful

I leased a Kona EV because I believe battery technology will continue to improve and I will be able to lease or buy a new EV in 3 years when the lease is up with even more range than the Kona's 258 miles. After trying the sport and normal driving modes, I settled on the ECO mode which I believe (but have not yet documented) will extend the range beyond the 258 miles advertised. Hatchback style with seats that recline flat leaves plenty of cargo room. This car is fast and agile and driver room is fine (I am 6'2") . Backseat room is tight but fine for kids or small adults. I have solar and included a car charger - anticipating getting a EV. If you are really trying to use clean energy - you need the solar and car charger since most electricity is provided by coal, natural gas or oil (depending on where you live). Note that the Hyundai Kona is at present eligible for the $7,500 Federal Credit and credits / rebates worth another $3,500 in CA - these will go away (not sure when) so time to buy is while these credits are in place. Do be sure to check with several dealers - what they offeer varies more by dealer than you might think

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5 out of 5 stars

Sleek, Zippy and Kool…Kona EV

SD EV driver, 02/06/2022
2020 Hyundai Kona Electric Limited 4dr SUV (electric DD)
2 of 2 people found this review helpful

Fun fact: It’s acceleration is flat out fast. The 0-Fast in a blink of an eye was a nice surprise. I already knew I was getting a zero emission, zero gas lines or costs, and about zero maintenance costs. I did not know it was going to be such a zippy car. Down side is it rides a little low, which makes one extra cautious going over speed bumps, dips, and up some driveways. Other than that, two thumbs up. Can’t wait for the next generation of Hyundai EVs.

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5 out of 5 stars

One year in and still loving this car

Len Cordiner, 07/07/2020
updated 01/10/2024
2019 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
1 of 1 people found this review helpful

The only hesitation I had initially was the price, however having bought it and then had the chance to compare with European ICE vehicles in the same price range, I feel I definitely made the smart choice. It is fast, quiet and a lot of fun to drive ...plus very well equipped. Four and a half years in and I still have a smile on my face every time I drive the car. I have had no problems with the car at all. I changed the 12V battery after 2 years and I also replaced a lightbulb for the front turning light passenger side. Other than that and new tyres at 40,000 miles ..... nothing to report.

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5 out of 5 stars

Korean for Better Bolt !

Paul, 08/01/2020
2020 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
1 of 1 people found this review helpful

Hyundai Kona oozes with Tech its fun to drive the EPA rating is quite accurate and actually the Kona can easily go much farther than rated

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5 out of 5 stars

Sparky

First time electric dancer., 02/20/2023
2019 Hyundai Kona Electric Limited 4dr SUV (electric DD)
1 of 2 people found this review helpful

Can't fault it. It meets all my expectations and costs so little to run.

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5 out of 5 stars

Kona!

James Harden, 08/19/2020
2020 Hyundai Kona Electric SEL 4dr SUV (electric DD)
1 of 2 people found this review helpful

Had a great experience with leasing and the car runs great!

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5 out of 5 stars

Great EV!

MSonier, 01/02/2021
2019 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
0 of 0 people found this review helpful

Excellent EV that has a lot of luxury features but at an affordable price. This car helped me switch over to electric from now on. No more gas pumps and oil changes. Surprisingly inexpensive to maintain and helps me do my part for the environment.

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5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Slippery issue

Thomas Walker, 12/12/2023
2019 Hyundai Kona Electric SEL 4dr SUV (electric DD)
0 of 0 people found this review helpful

In many ways, our 2019 Kona EV is a great car. Its one real failing? The Kone EV has no AWD option and, sadly, performance on slick roads is dicey enough that we garage her once the snow starts to fall here.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

So far so good.

Kurt, 03/29/2021
2020 Hyundai Kona Electric Ultimate 4dr SUV (electric DD)
0 of 0 people found this review helpful

So far I am loving my Kona EV. It drives nice and it is really nice not visiting gas stations any longer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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