Used 2016 Hyundai Equus Consumer Reviews
Couldn't believe I bought a NEW car!
I'm a long time Lexus used car guy who usually buys from eBay. I've had incredible luck doing that and have kept my 1990 LS-400 for 403,000 miles and my 2002 LS-430 for 215,000 miles. I like to keep up with all maintenance through a good friend who has an auto repair shop so getting lots of miles out of a car is my standard practice. This time around, I just got an itch for a newer car and started looking for a used 2013 LS-460 which was the next one in my Lexus progression. I was really appalled when I drove one though because I realized Lexus had departed from their quiet elegance/nice ride with road feel to a blinged-up stone boat with no road feel at all and way too many needless gadgets/buttons. I then gave up on Lexus and started looking around for a Ford, Infinity, Lincoln or Buick equivalent of my idea of a really nice car. None of those really fit my vision so I thought I'd see what Hyundai had to offer. I used the CarProUSA.com recommended dealer of Weisner Hyundai in Conroe, Texas and took a test drive in a Genesis. It was OK but not really far enough into the "luxury" concept that I was hoping for. Ron Clark, my sales guy, suggested I try the Equus to see if I liked it. I looked at the sticker price and thought there would be no way I would ever pay THAT much for a car, new or used. I really liked driving the Equus and thought I was finished since the price was so high but Ron was able to make me an unbelievable deal on the 2016 Equus and I just couldn't resist. Having the price I was going to pay for a used car and the wonderful, no-pressure honest sales approach by Ron made me happy with my purchase. Since I like to keep a car for hundreds of thousands of miles, I am concerned with the unknown of Hyundai's longevity but their 10 year/100,000 mile drivetrain warranty says they are pretty confident about their car. That helps me feel more confident as well. I also got complete standard maintenance for 3 years and they even come to my house to pick up my car while leaving a loaner during service. That is pretty hard to beat for us mere mortals. I may be singing a different tune in 5 years but this experience was far beyond my expectations and I'm betting the long term story will be as good. From what I understand, Equus, as a model, is being ended this year but essentially the same car will be the 2017 Genesis G90 as Hyundai breaks the upscaled Genesis brand out similar to the way Toyota did with Lexus in 1989. That doesn't bother me at all because I was given such an incredible deal on a really nice car. Heck, I was going to buy a used car with unknown longevity anyway so getting a new one with a long warranty sure works for me.
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2800 miles and first issue surfaced
All has been good so far. Dealer had to replace back tires due to bubbling. Then this am driving to work on highway window goes down and stays down! Call dealer set up appointment ask for loaner to be ready. Get there no loaner wait for car rental agency ,no show, get driven to the car rental place, put me in an old sonata with no gas? Not the "Luxury" treatment sold to me up front. Valet service is a sham. Update 3/2018 The dealer listed above went out of business ( Bernardi Hyundai) Shortly after this review I took my car to Empire of Fall River and have received top notch treatment from service manager Jeff White. I had a ground stud issue with the car that was difficult to identify and solve , but Jeff and crew finally solved the issue. Always a nice clean loaner ( with Gas ) and smooth in and out service. 40K on the clock now and I love this car. Was having second thoughts at first but once I changed to a good dealer the few issues I had were dealt with promptly. I drive 2 hours a day and need a comfortable car .Would buy this car again.
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- Ultimate SedanMSRP: $11,999175 mi away
- Signature SedanMSRP: $9,900619 mi away
- Ultimate SedanMSRP: $21,990782 mi away
A winner
Great value great service. Comfortable safe and very stylish easy access
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i loved this car until it almost killed me
i bought this car new and loved it for the first three years; then, one day i made a u-turn and the whole car shut down; when the dealer came to pick it up, the same thing happened to the driver on a u-turn; the dealer replaced the onboard computer; three months later the same thing happened on a u-turn, on a dark night, on a busy street and i, my wife and two other passengers almost got killed on a busy street; the dealer, working with the geniuses at the manufacturer concluded that i had a bad battery cable; without going into a lot of detail, this makes absolutely no sense at all; i contacted the manufacturer and their "customer service" representative told me that they would do nothing to get me out of this death machine because the 2 year window on florida's lemon law had expired. when i asked to speak with somebody higher up the rep told me that he was the highest ranking customer service person in hyundai and hung up on me!!! I sold this car back to the dealer in order that i not risk my life driving it. if you are in the market to buy a used equus, be sure not to buy VIN KMHGH4JH9FU093410 unless you are willing to risk your life
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2015 Signature Purchased in 2019
I purchased this car 4 yrs old with 28k miles. This car drives like a dream. It feels like a brand new car. I love the drive modes and suspension. At this price and value, why would you buy a used more expensive BMW 7 series, Audi A8, Lexus Ls, or MB S Class? I saved a ton of money and purchased a RELIABLE luxury sedan. Great job Hyundai!
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