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Used 2021 Ford Transit Connect Consumer Reviews

3.5 out of 5 stars
27 reviews

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We have a limited number of reviews for the 2021 Transit Connect, so we've included reviews for other years of the Transit Connect since its last redesign.

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Pros
Cons
3 out of 5 stars

Rusty Paint for New 2018 Ford Transit Connect

Vick Houston's Construction In, 02/27/2019
updated 08/29/2022
2018 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.5L 4cyl 6A)
13 of 14 people found this review helpful

Ford Motor Company purchased the vehicle back from us and we couldn’t be more pleased with them doing the right thing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Awesome if you're tall and have a family

Charles, 08/25/2018
updated 09/08/2020
2018 Ford Transit Connect Cargo Van XLT 4dr Minivan w/Rear Liftgate SWB (2.5L 4cyl 6A)
17 of 20 people found this review helpful

Have owned four years in February 2021 currently, still working well for our needs easy to handle, get the windows tinted to help the A/C. Takes up little space in the garage. Great head room. Update 3/5/19 Installed aftermarket roof rhino-racks and aero-bars, this was for a Thule pod, it helps when the in-laws visit, and we go camping, we are going to install a receiver hitch for bicycles this summer. Update 3/6/20 Receiver and rack and POD, really worked out for longer trip, We drove 4 adults and two kids to Moab, avg 26 MPG though varied elevation on a 2500 mile trip. The aftermarket racks can hold more than the stock ford rack, it was a pain to install the rails, pay a professional, if you do it yourself get cold quenched drill-bits the steel will dull anything else. We just returned from using the van to camp below MT Adams. It handled the unpaved roads well the washboard was a little hard but not bad the kid laughed at the water in the bottles bouncing around. Ford should offer camping improvement a 1"more clearance would be nice that being said we never bottomed out, and a bash plate still did not need but would be nice.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2021 Ford Transit Connect for sale near you
3 of 4 listings

4 out of 5 stars

Comfortable but has some issues

Lisamary, 08/14/2019
2019 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.0L 4cyl 8A)
29 of 36 people found this review helpful

Plenty of room for cargo and overall runs smooth. However, the vehicle sometimes hesitates before taking off from a complete stop. Also, the review camera often has an unclear picture. The dealer tells us this is normal because it does eventually clear up. What, what??

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5 out of 5 stars

Great van

Roadburner, 01/26/2022
2018 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors SWB (2.5L 4cyl 6A)
5 of 5 people found this review helpful

I have the 2018 transit connect long wheel base cargo van . I am a courier so I need room, fuel efficiency, confort, and power. This van has it all. I have put 230,000 miles on it in less than 3 years. I have not had one single problem out of it. I do keep on top of scheduled maintenance. I use only full synthetic oil. I regularly load it to the 1600 lb capacity. Even fully loaded it pulls mountains at 65 mph and would go faster if I pushed it. Gas mileage is usually anywhere from 27.5 to 31 mpg. Obviously higher on long freeway trips. I do notice a small drop off in perfomance now that it has so many miles but still a great van. If all goes well it will have over 300,000 on it at the end of this year.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

For demanding driver, + big & little riders.

Ben, 12/26/2021
updated 06/30/2022
2020 Ford Transit Connect Wagon Titanium LWB 4dr Minivan (2.0L 4cyl 8A)
3 of 3 people found this review helpful

The five-star rating isn't because it's perfect: it's because we love it. A lot of thought went into our purchase. When we first started shopping, my elderly mother was still alive, and even though she was not tall, it was hard for her to get in and out of cars, since her stability and flexibility were both physically compromised. In the front row at least, this car has the valuable combination of a high roof and a low floor, making it particularly easy to get into the seats. At the same time, we had (and still have) some children who are unusually tall for their ages, and wanted something that they could ride in, even once they reach their full heights. Also, it had caught my eye that a few years before, the last time Consumer Reports tested it, its slalom time was far better than that of any other minivan. It might be considered odd to be looking for a minivan with an excellent slalom time, but, though nobody's looking to enter a minivan in a slalom, I can be a particularly demanding driver, and my wife, a violinist, appreciates sensitive response in a a steering wheel. The sum total of the above is that it can fit a wide variety of persons, and satisfy particularly demanding drivers. Imperfections? I don't think the paint quality is particularly good. In any car, black paint is more prone to scratches than other colors are, but I say this one is even more prone than other black cars. A different color paint would have been better, but I expect that even then excessive scratching would be a risk. I saw that certain years of this car had poor reliability (that is, 2014, 2015, 2016) but I also knew that Ford models tended to improve greatly in reliability over the course of the model cycle, and sure enough since this 2020 model was 6 years past the most recent major redesign, and a year passed the most recent minor redesign, there'd be a good chance that the reliability bugs would have been worked out, and that's been the case for us: zero problems except for the paint matter noted above. We test drove versions with all three kinds of seats: leather, cloth, and vinyl, we determined that the leather was worth the cost. I've read that after 2021, they'll be switching the manufacturing from one country to another, and whenever there's an all new assembly operation, there's a chance of screw-ups when a whole new set of people start building the same thing, regardless of where it's moving from and where it's moving to. All the above would tend to mean that 2020 and 2021 would be the optimal years. We enjoy the driving experience very much, and feel good about the fact that it can accommodate friends and family of all ages and sizes. (2022 Update: all of the above unchanged in 2022)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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