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Used 2020 Ford Fusion Plug-In Hybrid Consumer Reviews

4.4 out of 5 stars
8 reviews

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Pros
Cons
4 out of 5 stars

Depends on Your Criteria

Randy Grenier, 08/30/2019
2020 Ford Fusion Plug-In Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
6 of 6 people found this review helpful

I have read several conflicting reviews of this car. I have a 2019 Ford Fusion Energi Titanium, and it is a really good match for my criteria. 1. It is extremely fuel efficient. Gets 26 miles of pure EV and 42 mpg in hybrid mode. 2. It is a smooth, comfortable ride. My last car was a Lincoln MKZ Hybrid, and I can hardly tell the difference in ride quality. In fact, I think the Fusion is slightly smoother. Really. The ICE--electric motor functionality has been considerably tuned and greatly improved from the 2017 version. 3. Very good technology. In addition to all the safety stuff (collision detection/avoidance, blind spot monitoring, rear sensing, cross-traffic alert, lane keep assist, and more), it has the excellent SYNC 3 navigation and infotainment, a very good Sony sound system, auto high beams, active noise control (like those headphones they wear on airplanes except it cancels ambient noise for the whole interior), rain-sensing wipers, LED headlights and taillights, and and more. 4. A really good smartphone app that not only allows you to start the car and lock/unlock doors, but also allows you to see how much charge is available in the high voltage battery, how much mileage is available, and if the car is charging it displays the charge status. You can also set charge times from the app, and if you have an Android Wear watch, it allows many of these functions to work from your watch. (Not sure if there is an Apple Watch version.) Oh, yes, and the app displays a history of your trips and charges, and it has one of the better locator for charging stations. 5. I compared features with the Honda Clarity and the Chevy Volt, and the Fusion wins in the features area. Consider when pricing that all features come standard with the Titanium model except the moon roof which is about $1k more. 6. I price compared with the Honda Clarity, Chevy Volt, and a few other PHEVs, and I got the best leasing price by far. Your results may vary depending on location. Try pricing all online. I recommend researching actual pricing and configurations on the Internet rather rather than just read the reviews. Your criteria may be very different than the reviewer. For example, the Fusion Energi is heavily criticized for small trunk space, but that wasn't important to me since I can just fold down the rear seats on the rare occasions that we need more storage space. So, the reviews are very helpful, but also get pricing and configuration details online for each of the PHEVs you are considering.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Ford Fusion Plug in Hybrid Titanium 2020 sipper

Owner of Ford Fusion Plug 2020, 10/17/2020
updated 04/19/2021
2020 Ford Fusion Plug-In Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
4 of 4 people found this review helpful

Purchased new with an excellent deal. Lots of discounts from dealer. Ended up zero interest and 7k under list. The more I drive it the better I like it. Turns on a dime. Become one with the Ford plug-in and you save on cash the eco system and feel smart doing it.. The in lane system and adaptive cruse control is wonderful. Same as my Lincoln. Average over 60 MPG without trying to hard after over night wall outlet plugin. Nice electronic features all around loaded well. Trunk is small looking forward to when they fix that with a longer range battery would be a winner. I'm happy got rid of the 5.8L hemi Chrysler 300C AWD constantly breaking down. Sipping fuel is my new passion. The adjustable seats and interior are about as fancy as I need. Did I mention average over 60 mpg. Be bopping around get over 100 mpg with a second charge it stays that way. Make you wonder why it all didn't happen a lot soon with American built stuff.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Ford Fusion Plug-In Hybrid for sale near you
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5 out of 5 stars

Terrific 21st Century auto

Dozer, 10/03/2021
2020 Ford Fusion Plug-In Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
3 of 3 people found this review helpful

New owner of a 2020 Ford Fusion Titanium PHEV. Terrific looking car (Dark Blue), looks fast standing still. Great driver, almost perfect compromise of handling and ride. Comfortable interior, great leather seats, super stereo, excellent HVAC (AC for your buns!). Super quiet, we are averaging 30 miles on electric, and have used only 7 gallons of dead dinosaurs in 700 miles of driving. And Ford discontinued this car?!? Well their loss is my gain, I got this for $10k under MSRP. Co-Pilot 360 safety systems really really work. Only negative is Corvette-sized trunk, but perfect for a weekend for two, "sorry kids, no room!"

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Disappointed in the battery

Victor, 12/12/2019
2020 Ford Fusion Plug-In Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
1 of 1 people found this review helpful

I've had my 2020 Ford Fusion Plug in Energi now for about 2 weeks. I really like the car and enjoy it. I try and drive it on battery where ever I can, unfortunately I keep falling short on the distance. The MOST I've been able to get is about 20 to 22 miles. Granted, it's December and a little cold, but it's well short of 26 miles. The 109 mpg is great, but I really want to be mostly battery. It takes a long time to charge also. 7 hours mins with a regular plug. Driving 20 miles and plugging in for 7 hours makes it feel like a line to a Disney ride. I'm about to order the bigger/faster charger to hopefully do it in 2 to 3 hours. Love everything else about the car. The reviews are also true on the truck. It's very small.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Only partially agree w/"disappointed with battery"

S.B., 03/03/2020
2020 Ford Fusion Plug-In Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
1 of 1 people found this review helpful

I have been charging twice a day for 5 months. My battery charge stated at 9.05 kW-hr initially; now has been reduced to about 8.4 to 8.5 kW-hr. (I am using GreenLots to measure my full charge.) Is this software learning my driving patterns and not discharging completely, or is the battery capacity already dropping quickly. Note: knowing the minimum specs of 2000 recharges before significant battery capacity reduction, I was surprised that my battery already dropped from 9 kW-hr to 8.4 kW-hr. I am assuming Li-Fe-PO4 battery type, I may be incorrect. Other than that, the car is wonderful. Driving from "downhill" Diamond Bar, CA to Newport Beach (downhill), I still have ~1 to 2 kW-hr remaining (32 miles plus another 3 to 4 miles) when I arrive home. Returning to work, "uphill", is the other way around, my range is only 21 to 22 miles before battery is depleted. Very smooth ride, don't understand reviews stating this vehicle has a poor suspension over bumps. (Although, I do agree it is not a Mercedes S class or Lincoln Town Car smooth ride)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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