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Used 2004 Ford Explorer Consumer Reviews

4.3 out of 5 stars
367 reviews

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3.38 out of 5 stars

Ford vehicle

Kathy , 11/26/2010
2004 Ford Explorer Limited Rwd 4dr SUV (4.6L 8cyl 5A)
5 of 7 people found this review helpful

I purchased this vehicle w/40,000 mil. on it. Had to return to dealer within 1 month with transmission problems. The transmission has had problems ever since. All the dash lights keep coming on from abs, airbag, 4wd to engine light. Rear end problems as well as bearings. I loved my first explorer which was a 95 and I never replaced a thing, drove it to 200,000 mil and it still ran. This vehicle is a lemon, I hate it. Can't wait to replace it. Side mirrors don't work, back up alarm doesn't work, tranny slips, noisy and has been to the garage 2 times for quitting and not re-starting. I know many people with the same problems as mine. I feel the ford quality has really slipped!

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3.13 out of 5 stars

Takes a lickin' - BUT doesn't keep tickin'

Artanis68, 10/10/2010
2004 Ford Explorer XLS Rwd 4dr SUV (4.0L 6cyl 5A)
6 of 9 people found this review helpful

We bought this car new and noticed around 80,000 miles things started to go wrong shortly thereafter. 2003 & 2004's are notorious for the ball joints going bad fast. We spent $700 on the front end and then around 109K the back differential going bad. Many Ford forums will tell you that after 80K miles your going to have a lot of expenses as things will begin to go bad in these cars FAST. I personally experienced this as ours started to go downhill very quickly. Traded it in for a Toyota 4Runner - a car that will go well past 100K miles and keep on tickin'.

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4.88 out of 5 stars

6th explorer

macmoylan, 08/22/2004
2004 Ford Explorer XLT AWD 4dr SUV (4.0L 6cyl 5A)
2 of 2 people found this review helpful

I can haul 5 people and their gear (7 without), and pull a 4000 lb. trailer with ease. This vehicle rides smooth compared to previous Explorers I've owned. It kept me safe in a head-on collision at 40 mph with no injuries to me or my passengers. I'm sold for life. This is my 6th explorer (1st - 1990).

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3.38 out of 5 stars

Rear End

Matt, 06/25/2009
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.0L 6cyl 5A)
2 of 2 people found this review helpful

Ford needs to step to the plate and repair manufactures defective differientials. I do not beleive that in this day and age this part of the drive train should ever wear out esspecially when the humming atarted at about 50,000 miles. I also beleive that Ford knows of the problem and was aware that the rear ends where flawed at assembly and installed them anyway. A goodwill recall is the right thing to do. I will drive it till it dies and buy elsewhere if Ford does not mend my rear end. :-)

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2.5 out of 5 stars

Bad Transmission

WV Driver, 12/13/2006
2004 Ford Explorer NBX 4WD 4dr SUV (4.0L 6cyl 5A)
2 of 2 people found this review helpful

My explorer is 3 years old and has 48K miles. The transmission went out - totally. The cab is cramped, there is little leg room for a 5"10" man, and your feet freeze on the passenger side. There is too much engine noise on the passenger side. The gas mileage is poor. Did I mention the transmission burnt up - totally ruined? From now on I am sticking with reliable ole' GMC!

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