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Used 2004 Ford Explorer Consumer Reviews

4.3 out of 5 stars
367 reviews

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Pros
Cons
3 out of 5 stars

Bought used, can't wait to get rid of it

Walter, 04/23/2018
2004 Ford Explorer Eddie Bauer Rwd 4dr SUV (4.0L 6cyl 5A)
1 of 2 people found this review helpful

I bought the SUV used. It was good for the first couple of years. Gas mileage is poor, but that was expected. But once things started breaking, it seemed like a never ending cycle of constantly fixing things. Particularly with the electrical system. Back up warning sensors, broke. Stereo, broke. Climate control, broke. Rear tailgate, broke. Water is leaking in from somewhere. The battery drains fast if not drivin often. The only positives I like about it is that it's a very comfortable ride, and the 6 cylinder provides plenty of power.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Approaching 7,000 miles

JPD, 03/02/2004
2004 Ford Explorer XLS Sport Rwd 4dr SUV (4.0L 6cyl 5A)
1 of 2 people found this review helpful

I drive commute over 100 miles a day and the Explorer offeres a stable, comfortable ride in heavy traffic. This is my second Explorer and I hope I can drive this one for 8 years as well.

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3.38 out of 5 stars

A True Truck

Asd, 01/25/2004
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
1 of 2 people found this review helpful

My Mom got a Lxus GX470 and my grandparents got a Lexus RX330 after driving them my car was very rough driving. They had SUV Capibilities without the bad ride like mine did

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2.13 out of 5 stars

Do not buy

ibo316, 02/06/2006
2004 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
1 of 2 people found this review helpful

I bought this through my friend who works for Ford in Detroit by way of the friends and family plan. I will never buy another Ford ever. The seats are hard, uncomfortable, and flat. Ford goes nuts over everything being electronically controlled like the transmission. The transmission fluid cannot respond as fast as the electronics. There is noticeable gas pedal delay when you slow and try to accelerate and when passing. The original front brake pads cause the rotors to glaze and then the dealer tells you that the rotors are warped. Do not fall for this if you do not ride the brakes like crazy.

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2.25 out of 5 stars

Sell it when you hit 120k

saben, 06/20/2012
2004 Ford Explorer XLS 4WD 4dr SUV (4.0L 6cyl 5A)
2 of 7 people found this review helpful

Purchased the car in 2005 with 30k on it. The truck operated fine until I hit 125,000 miles. at 125, the transmission went out and I had to put a new one in. at 135k, the timing belt went out. I guess the way they designed the belts, they have to pull the engine out of the truck to replace them, so we're talking approx 3,000 to replace the belt. The tow truck guy and the mecanic both said that whoever designed these was an idiot. lovely.

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