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Used 2017 FIAT 500X Consumer Reviews

3.6 out of 5 stars
85 reviews

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We have a limited number of reviews for the 2017 500X, so we've included reviews for other years of the 500X since its last redesign.

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Pros
Cons
4 out of 5 stars

Finally a car I can hang on to!!

David, 05/18/2019
2017 FIAT 500X Trekking 4dr SUV AWD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

To start off, I'm 33 years old and have owned around 20 cars. The longest I've kept one is about a year and a half even when it was a brand or model I was really into. I started doing research on the 500x and decided I really wanted one as it offered everything I desired in a car for not a ton of money and it was packed full of character. I was a little concerned due to the reviews of the 9 speed transmission and the overall stigma surrounding Fiat. My experience has been nothing but positive. In one year of ownership I've put over 17k miles on this car and it hasn't given me any issues. I have the Trekking AWD with every option available including the active safety features. The forward crash mitigation has saved my bacon twice and everything else seems to work pretty well. I've taken the car off road, dealt with stop and go traffic in the dead of summer and long highway commutes and this car stays strong, remains comfortable and does exactly what I need it to without hesitation. The AWD system performs well off road and in the snow. PROS: Far more reliable than people will lead you to believe, comfortable, decent stereo, PACKED full of fun and personality, great interior material quality. CONS: Some build quality issues (feels kind of 'snapped' together instead of one cohesive piece like Japanese cars have), there's occasionally a bit too much vibration at idle, The armrest on the driver's door is too low to comfortably use when driving, infotainment occasionally freezes but is easily reset, MPG should be better but I am getting better than the sticker claims. All in all, I would recommend this car to anyone, I *adore* it. I'm constantly amazing that companies like Land Rover, VW and Ford can pump out cars that are known to be reliability nightmares but people will go in droves to buy them but Fiat has a bad reputation when it seems they're no worse than a typical car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Stay Far Far Away from FCA

NoFCAforMe, 01/04/2022
updated 11/09/2022
2016 FIAT 500X Lounge 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

Update: I just traded this car in after only having it about 3.5 years. Bought it used in 2019 with about 35k on it. It had style and all the features you could want/need. However, the cargo space was lacking and it was not very comfortable on long drives. But my biggest issue was it's reliability. At just around 65k, I was about 2.5 hrs away from home when all the warning lights came on. Drove it to the nearest dealer who told me it was showing transmission/torque converter issues. Advised me to limp it home - which I did. Got it to my local mechanic who did a transmission flush and the car was alright for about another 2k miles. Was on another long journey (10+ hrs away this time) when the same thing happened - all the lights. Limped it about 2 hrs to my destination where it was in with a FIAT dealer off and on for 2+ months. Not only did I have to leave my car thousands of miles away and travel home on my own dime, but the dealership called me to come pick it up a month later only to find they didn't fix the issue (it came right back AND sounded even more awful this time). They had first replaced the torque converter but then ended up having to replace the entire transmission. Dealing with FCA throughout the whole ordeal was infuriating. They couldn't have cared less. They gave me nothing. After researching this on the web, it seems to be a common issue with their 9 speed transmissions. How no recall has been made is astounding. Do your research before FCA leaves you high and dry like they did to me! Good riddance. Original: I bought my 2016 Fiat 500x Lounge used w/ approx. 35k on it in 2019. Clean report from previous owner. Over the past two years have had intermittent random warning lights come on/off - most notably the forward collision warning system turning itself off randomly. Lots of blown running & parking lights. Always mentioned these at my service appointments but never any luck figuring out where the issue stemmed from. I always suspected something electrical. Have had all recalls addressed (cooling fan replaced, wiring harness repaired, oil consumption test 'passed'). Car is regularly serviced. Car was at approx. 65k miles this October. I was driving for about 2 hrs on a warm, humid GA day at highway speeds (80 mph). Drove through some torrential downpours too. After I was out of the rain, I went to pass a vehicle and as soon as I hit the accelerator, I got the "Service trans", "check engine" lights. Car was driving fine otherwise. Perhaps a slight chemical burning smell I noticed but otherwise fine. Took it to a dealer nearby who scanned it and gave me a stored TCM error code for the torque converter/clutch (can't remember exact code at the moment). Drove the car 2 hrs home. Lights cleared overnight but still took it in to my local mechanic. They couldn't replicate error/code so sent me on my way. Lights came back a few days later while driving normal speeds. They recommended just doing a fluid change which I agreed to. Drove fine for about a week. Then as I was driving north to visit family (about 700 miles away), the lights returned. Took it to Fiat this time who diagnosed it as a torque converter issue and recommended replacing that and the valve body. Took a full month for them to do the work. Most notably when I got the paperwork back there was indication of metal in the transmission which they had not mentioned to me in my phone calls with them. I asked them why with a sealed, filterless transmission they felt only replacing these parts was a good fix. Surely if there was metal in the trans, it had been circulating through the entire system and caused more extensive damage to all the components. It was quite the frustrating ordeal having that convo with them. They didn't see it as an issue. Also was fishy considering my local mechanic made no mention of particles/pieces when they did the fluid change. Drove the car off the lot and immediately heard grinding and had gear changing issues (between 1-2 and again between 6-7). Took it back to them and they said the TCM got wiped somehow and needed to be reprogrammed. Did that and car worked fine for about a day. However, the lights did return. Got pretty angry with them this time and got FCA Cares involved. Returned car to same dealer who stated the clutch had burned out (surprise surprise?) and recommended an entire trans replacement. I just got the car back yesterday. Has been over 2 months back and forth in their shop and FCA Cares couldn't care less. All they did was provide some assistance with checking in on the work the dealer was doing and reporting back to me. They were otherwise useless and callous to the situation their vehicle put me in. Thank God I had a service contract on the vehicle otherwise I would have been looking at close to 10k in total repairs. Nevermind all the lost time and money on traveling back and forth because I thought it was fixed, renting/borrowing other vehicles, etc. I fully intend on trading this awful vehicle in as soon as I can and letting Fiat have it wherever I can. Again, I have always suspected the issue is electrical. I doubt the trans is the actual issue. Perhaps a result of something larger - but not the primary issue itself. Fiat doesn't seem to care to figure it out. Wondering how long it will be before I'm facing the same issue/lights again. Hope to have it gone before that time. STAY AWAY FROM FCA!

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Great balance of luxury, safety and style

Ed the Fiat owner, 09/06/2018
updated 09/21/2020
2016 FIAT 500X Trekking Plus 4dr SUV AWD (2.4L 4cyl 9A)
3 of 3 people found this review helpful

Small crossovers are hot these days—they are easy to park, affordable, and packed with safety features including all-wheel-drive. To that combo, my Fiat 500x adds style and luxury touches. It's less popular than its Jeep Renegade twin, probably because Fiats are sold with other FCA brands. 2016 Trekking Plus models have slightly more aggressive styling with a satin chrome finish, and are fully loaded with excellent heated front seats (power on the driver's side), heated steering wheel, automatic A/C, fog + cornering lamps, UConnect infotainment with navigation and passive entry/pushbutton start. I am very pleased with the automatic headlights, speed sensitive wipers, dual-pane sunroof and safety equipment that came with the Tracking Plus Collection 2 package of options. The drivetrain is smooth and responsive. Parking is easy, thanks to the compact size and backup camera. The adjustable cargo floor is handy, though I prefer it in the upper position with some hidden storage underneath. Dislikes? It's a bit of a step to get in. Back seat legroom can be tight if front seats are pushed back for tall drivers. Gas mileage is merely average, but refueling is easy—no gas cap to remove. I rarely use remote start. Plastic door trim on all Fiats are easily scuffed. And the various safety alerts can be pretty loud. Annoyances aside, if you're not paying the depreciation, the 500x is a great choice for its standard features, practical size and attractive styling. Note that the 2019 tweaks removed out some options, so Apple CarPlay and Android Auto are in, and the heated steering wheel is out.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

The more-than-adequate compact crossover from Fiat

D. Winkler, 11/02/2015
updated 11/06/2020
2016 FIAT 500X Pop 4dr SUV (1.4L 4cyl Turbo 6M)
10 of 14 people found this review helpful

This is a compact version of your average small American crossover, with enough horsepower, traction and capability to do almost everything you need it to do, and not a bit extra. It won't tow your heavy equipment or move much of your furniture, but in Pop form, with the turbocharged multi-air four and six speed manual, it will get down the road nicely. Put some good snow tires on its steel wheels and you will get where you are going through considerable snowfall. The seats are comfortable, but rear seat passengers will be crowded. Handling is really quite good, though my Fiat 500 Pop would run circles around it, and the 500X could easily be called "quick," but not fast. Note that the six speed manual makes all the difference in this model Fiat, though the option sacrifices you will have to make to row your own gears are substantial. It seems that Fiat jumped on the manual-because-we-must bandwagon and the 1.4L 6MT is basic in most areas. They saved the really good stuff for the Easy and Trekking versions. No matter, the Pop 1.4L 6MT is a hoot to drive, has good road manners, decent acceleration with the turbocharger and a healthy lack of infotainment bells and whistles. I do wish accessories were more reasonably priced and the 1.4L multi-air engine didn't eat premium gas, but there is much to like and no complaints so far. Still no complaints after 4750 miles. Dealership fixed a cruise control issue under warranty, and while it did take a while, they gave me a loaner (500L). Did my own oil change recently and it's much easier than my Fiat 500 Pop. Still like the car after six months! UPDATE: After nine months of ownership the Fiat 500X was involved in a car/deer collision, sustained substantial damage to the front, and was a total loss. The airbags worked as designed, though the knee airbag left a palm sized bruise on my right leg and the passenger airbag (seat was unoccupied) broke the windshield. Lost substantial money to depreciation, though my insurance company was completely transparent and efficient throughout. I replaced the Fiat 500X with a 2014 Ford C-Max Energi that I like very much. UPDATE: After four years of ownership I traded my Fiat 500 in on the Ford C-Max above and now have zero Fiats in my garage. I am living happily ever after. Would I buy another Fiat? No. FCA will always be the quirky Italian cousin everyone talks about, but nobody takes seriously. That is a shame. UPDATE: I am still Fiat free and a used Fiat 500 Pop 6M is a rare vehicle indeed. Still doesn't command much of a price on the used market, but is very difficult to find. No plans to add a Fiat to my garage, but coveting a new Ford Ranger or Bronco. UPDATE: The algorithm does not understand why I have not updated my review of a car(s) I have not owned in years, so this is an "update" of sorts. Fiat 500X in the manual configuration has become a unicorn in the used car market and just about impossible to find. Fiat's days in the USA are numbered, I'm afraid, but there is nothing to be done about that in an insane locked down world, where the inmates are running the asylum. Fasten your seat belt, it's going to get rough out there.. UPDATE: Fall 2020. The algorithm still does not know that I no longer own any Fiats and even the Ford CMax has been sold to a Ford dealer (for trade-in value). The state decided PHEVs were not paying enough gas tax and bumped the tag fee much higher, so I got inspired and no longer own the CMax PHEV. I am pleased with my Ford Focus, 6M ecoboost three cylinder sedan, though the 2020 Ford Edge Titanium 2.0L may replace it next summer, because its 8-speed automatic and larger size are attractive..

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

What an Unreliable Piece of Junk

Cassandra Jackson, 03/08/2021
2017 FIAT 500X Trekking 4dr SUV AWD (2.4L 4cyl 9A)
8 of 11 people found this review helpful

This cute car is a worthless hunk of junk. For three of the past four weeks, it’s been at the dealership for service. They say they don’t know what’s wrong with it, but it keeps dying. FCA is aware of the issues with this car, but they refuse to do anything.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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