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Used 2017 FIAT 500X Consumer Reviews

3.6 out of 5 stars
85 reviews

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We have a limited number of reviews for the 2017 500X, so we've included reviews for other years of the 500X since its last redesign.

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Pros
Cons
5 out of 5 stars

Great first car

Bronzino, 07/15/2016
2016 FIAT 500X Lounge 4dr SUV AWD (2.4L 4cyl 9A)
6 of 7 people found this review helpful

I got a Fiat 500X Lounge fully equipped just a couple of weeks ago. You can consider that this review comes from someone owning a car for the first time; I used to drive occasionally and rely on public transportation. This year I decided to have a car for a life style change, and researched many options similar to my Fiat 500X: Mazda X3, Nissan Juke, Audi Q3 (this one was way above the price I planned to pay for a car). Turns out that the Fiat 500X was an excellent choice! The car is a bit small, although I was not looking for big SUVs anyway, but access in the front seat is a little tight. Fuel economy was a bit of disappointment, I only got 13.5 MPG so far but I guess I mostly drive in the city, and that is why. The car is very artsy and extremely beautiful, the final touching in styling is impeccable and really beautiful, and the car stands out in the crowd. It is a very fast, comfortable car, I used to share driving a Prius and several Mazdas, and have to say that, for a car that is not as spacious, the Fiat 500X is very comfortable and roomy. The panoramic sunroof is very pretty from outside, and functional, easy to use from inside. Commands and controls on dashboard as very simple, and the car has a tech/vintage quality that goes very well all together. It is very, very pretty! I am not commenting on repair record yet (hopefully I will take some time before this), and the only disappointment is the fuel consumption in the city. Otherwise, it is just a very stylish, functional, fun, fast car. One hundred percent charming!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

A non recommended vehicle

Chris, 01/10/2018
updated 01/19/2021
2016 FIAT 500X Easy 4dr SUV (2.4L 4cyl 9A)
5 of 6 people found this review helpful

Been asked update my review , i’m still not impressed with the car it has stalled out a couple times after warming up and very sluggish. Gas mileage is OK but not as good as my Chevrolet HHR I still don’t recommend this car to anyone....... I look over at my girlfriend out of the corner of my eye and I can see her bouncing around because the car is so uncomfortable and I find myself apologizing for the ride of the car.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Biggest regret

Donald Fitzpatrick, 01/28/2016
2016 FIAT 500X Lounge 4dr SUV AWD (2.4L 4cyl 9A)
14 of 20 people found this review helpful

I purchased my first car on October 26th, 2015 this car was a fiat 500x. I left the dealership from which I purchased said car at around 8:30pm the following day at noon said car stalled and began smoking, then the Electric E-Brake turned on so I could not physically move it from the street shortly followed by the steering wheel completely locked up (the car had 81 miles on it), it took two hours for the tow truck to arrive to remove the car. It took two days for the dealer it was sent to to get back to me (which put me well past my return within 48 hours policy) at which time they said that the car had parts of the engine lying at the base of the compartment, this was not true the formal report stated that a rod shot through the engine, I was informed that there was a physical hole in the engine when more parts were needed as an excuse as to why I was without my car. They informed me they needed to order a NEW ENGINE to put in my new car, which took 2 weeks to arrive because they decided to let it come in on the next shipment of parts, after the engines arrival it took a week to have the engine put in (I was told when they said the engine needed to be replaced that it would take a MAXIMUM of 3 days to put in once it arrived) After the engine was in they tested the car to see if all was in working order it was not, a new fuse and starter would have to be ordered to make the car run, receiving and putting in said new pieces took a week and a half (at this point I was at a new car that I had in my possession for less that 24 hours had hit the 30th day in the shop mark) once the new pieces were all in they tested to see if all was in working order once again it was however while giving it a thorough test-drive they noticed stalling on turns. Turned out that a new air intake valve was needed this added a little less than a full week to my already 4 weeks and 3 days in the shop for a problem that a new car should not be having. FINALLY I got the call on December 4th 2015 that my car was ready to be picked up, when I went to get my car the employees of the dealership this car was sent to stressed how thankful they were with my being so understanding of the whole situation. Throughout the entirety of this lengthy process the woman I was dealing with at the dealership rarely called me to let me know any update I was more often then not calling repeatedly to hear anything, I probably called the dealership 30 times and they called me of their own accord without my harassing at most 5. Disgusted with the company. I at one point was so tired that I called the state representative on Saturday November 21st, who said he would give me a call the following Monday regarding getting me a refund. I have yet to hear anything from him or anyone under him to this day. The only kind thing was the dealership from which I bought this car called a couple times to make sure the car was running fine after its return to me. Would never recommend to anyone!

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

More than the sum of its parts

Damzlfly, 07/07/2016
updated 07/21/2017
2016 FIAT 500X Trekking Plus 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

The market for compact/subcompact crossovers is not crowded, but there are plenty of options. I researched Hondas, Mazdas, Nissans, Kias and Buicks (online, in-person, test driving) before deciding on a Fiat 500X. It was a difficult decision because I was looking for a previously owned vehicle, but 2016 is the first model year of the the 500X. After four months, I got lucky and found a discounted demo that was fully loaded and haven't looked back. The transmission is... quirky. It took me a couple of weeks to find the balance between hesitancy and jackrabbit starts. I had to actively be the one to decide because the car couldn't really do it (and still can't). Braking at low speeds is touchy - again, until one acclimates oneself to the system. Nonetheless, I am still thrilled by the nimbleness of the X. When I need to pass at highway speeds, I have to do little more than think it and it's done. The entertainment/communications/navigation/electronic control panel is everything it should be. The ride is firm, but real issues in the road (e.g., railroad tracks, speed bumps) are handled with alacrity. After a month, I still wake up thrilled to get behind the wheel. So much style, so much fun. Update: Our relationship is now celebrating its half-year anniversary, and we are still honeymooning. We have just experienced our first significant frozen precipitation event, and my baby sat it out in the driveway. I do not drive on ice. That is not why I bought the car. The X handles the narrow, twisting, hilly roads of my neighborhood with aplomb even in normal driving mode when there is no ice, and that is all that I ask. One-year Update: Now that I have owned the car for a year, I have to say that I did not appreciate the significant decline in value of the car. In one year, the value has declined by one-third. Otherwise, I'm still satisfied.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Stay Far Far Away from FCA

NoFCAforMe, 01/04/2022
updated 11/09/2022
2016 FIAT 500X Lounge 4dr SUV (2.4L 4cyl 9A)
3 of 3 people found this review helpful

Update: I just traded this car in after only having it about 3.5 years. Bought it used in 2019 with about 35k on it. It had style and all the features you could want/need. However, the cargo space was lacking and it was not very comfortable on long drives. But my biggest issue was it's reliability. At just around 65k, I was about 2.5 hrs away from home when all the warning lights came on. Drove it to the nearest dealer who told me it was showing transmission/torque converter issues. Advised me to limp it home - which I did. Got it to my local mechanic who did a transmission flush and the car was alright for about another 2k miles. Was on another long journey (10+ hrs away this time) when the same thing happened - all the lights. Limped it about 2 hrs to my destination where it was in with a FIAT dealer off and on for 2+ months. Not only did I have to leave my car thousands of miles away and travel home on my own dime, but the dealership called me to come pick it up a month later only to find they didn't fix the issue (it came right back AND sounded even more awful this time). They had first replaced the torque converter but then ended up having to replace the entire transmission. Dealing with FCA throughout the whole ordeal was infuriating. They couldn't have cared less. They gave me nothing. After researching this on the web, it seems to be a common issue with their 9 speed transmissions. How no recall has been made is astounding. Do your research before FCA leaves you high and dry like they did to me! Good riddance. Original: I bought my 2016 Fiat 500x Lounge used w/ approx. 35k on it in 2019. Clean report from previous owner. Over the past two years have had intermittent random warning lights come on/off - most notably the forward collision warning system turning itself off randomly. Lots of blown running & parking lights. Always mentioned these at my service appointments but never any luck figuring out where the issue stemmed from. I always suspected something electrical. Have had all recalls addressed (cooling fan replaced, wiring harness repaired, oil consumption test 'passed'). Car is regularly serviced. Car was at approx. 65k miles this October. I was driving for about 2 hrs on a warm, humid GA day at highway speeds (80 mph). Drove through some torrential downpours too. After I was out of the rain, I went to pass a vehicle and as soon as I hit the accelerator, I got the "Service trans", "check engine" lights. Car was driving fine otherwise. Perhaps a slight chemical burning smell I noticed but otherwise fine. Took it to a dealer nearby who scanned it and gave me a stored TCM error code for the torque converter/clutch (can't remember exact code at the moment). Drove the car 2 hrs home. Lights cleared overnight but still took it in to my local mechanic. They couldn't replicate error/code so sent me on my way. Lights came back a few days later while driving normal speeds. They recommended just doing a fluid change which I agreed to. Drove fine for about a week. Then as I was driving north to visit family (about 700 miles away), the lights returned. Took it to Fiat this time who diagnosed it as a torque converter issue and recommended replacing that and the valve body. Took a full month for them to do the work. Most notably when I got the paperwork back there was indication of metal in the transmission which they had not mentioned to me in my phone calls with them. I asked them why with a sealed, filterless transmission they felt only replacing these parts was a good fix. Surely if there was metal in the trans, it had been circulating through the entire system and caused more extensive damage to all the components. It was quite the frustrating ordeal having that convo with them. They didn't see it as an issue. Also was fishy considering my local mechanic made no mention of particles/pieces when they did the fluid change. Drove the car off the lot and immediately heard grinding and had gear changing issues (between 1-2 and again between 6-7). Took it back to them and they said the TCM got wiped somehow and needed to be reprogrammed. Did that and car worked fine for about a day. However, the lights did return. Got pretty angry with them this time and got FCA Cares involved. Returned car to same dealer who stated the clutch had burned out (surprise surprise?) and recommended an entire trans replacement. I just got the car back yesterday. Has been over 2 months back and forth in their shop and FCA Cares couldn't care less. All they did was provide some assistance with checking in on the work the dealer was doing and reporting back to me. They were otherwise useless and callous to the situation their vehicle put me in. Thank God I had a service contract on the vehicle otherwise I would have been looking at close to 10k in total repairs. Nevermind all the lost time and money on traveling back and forth because I thought it was fixed, renting/borrowing other vehicles, etc. I fully intend on trading this awful vehicle in as soon as I can and letting Fiat have it wherever I can. Again, I have always suspected the issue is electrical. I doubt the trans is the actual issue. Perhaps a result of something larger - but not the primary issue itself. Fiat doesn't seem to care to figure it out. Wondering how long it will be before I'm facing the same issue/lights again. Hope to have it gone before that time. STAY AWAY FROM FCA!

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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