Used 2017 FIAT 500X Consumer Reviews

Had the car about a year, already very disappointe

Decided to lease the vehicle in December of 2016, the car had engine lights come on and had to be towed within 24hrs of getting it home, I was told there was a bad sensor in my side view mirror. About 2 months later, I was driving with my kids on the highway and a “drive mode unavailable” warning came on. I was left stranded on the highway with 2 small children in a new car. They came and towed it, I never got a clear answer for the problem. I told them to check the transmission, which they said was “fine”. They returned the car to me with the warning light off over a week later with the transmission worse than ever. It is not fine, the jerking that occurs from the stop position to first gear is horrible, it is like driving in a manual trasmission car with someone learning how to shift. I have a neck injury, and some days driving this car is like torture. I have owned other Chrysler family vehicles in the past with no issues, I never dreamed I would be this disappointed. I travel for work and drive rental cars three weeks a month, and I don’t see this problem with other manufacturers. Also, don’t expect help from ANY other dealerships in the Chrysler family of you are having troubles, they like to defer you to only Fiat dealerships which are few and far between.

Horrible experience

At 24113 miles and less than 2 years old, vehicle began stalling after display or numerous different warning lights. Over the course of 7 months, I was left stranded 11 times after stalling on expressway and in town. Each time dealership replaced a part (5 new parts in total) and returned it to me "fixed". Warranty is for 5 years and I had extended warranty. Didn't want to trade. Wanted FIAT to fix it. They refused to buy back (it had over 24000 miles and not eligible?!), give be comparable vehicle, or acknowledge it was a lemon and they couldn't figure out the problem. Had to trade and take a financial loss as I couldn't continue to put my family in harm's way. FCA staff were not helpful. Entire experience with FIAT was horrible. Local dealership did as Chrysler/Fiat directed them and they actually stepped up to offer more on a trade they usual and took vehicle "as-is" which was still not repaired. I will never purchase another FIAT or recommend to others. Poor customer service and unwilling to accept responsibility for faulty vehicle.

the Fiat 500X is better car than my last 8 cars.

Don't waste your time or money

We were excited to be the first 500X owners in our town. We showed this car off to all our friends and family. A month after purchase, the car started shifting very firm and overheated. After going to the dealer, I was told that there was water in the oil ( telling me that a head was cracked or a seal was bad) we got the car back the next day and was told everything was fine. No notes on the paperwork about water being in the oil. Assuming everything was fine, we took the car back. A week later the car would stall during hard braking or hard acceleration. Today while picking my daughter up from a friends house, the car stalled and would not start for over 2 hours. No help from dealership on this matter as of yet. It could be our car, but after reading other reviews I don't think we're alone in this matter.

It was fun while it lasted.

I loved my Fiat 500x Trekking car. I had it for nearly three years but a deer met its fate and totaled the car. This car was fun and zippy. Parking was a breeze, gas mileage was awesome, reliable, and nice ride. The bad part as the car does not hold it’s value. I recently got a new car but not another Fiat. It was fun while it lasted.