Used 2016 FIAT 500X Consumer Reviews
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Don’t do it!
This was the newest vehicle I’d ever purchased(purchased 2017). When I test drove it, I was concerned about the obvious lag when shifting from 1st to 2nd(it’s an automatic but can manually shift if driver chooses). The dealer convinced me it was because I was used to a 6 cylinder(Chevy impala) and the Fiat was a 4. So I rush purchased...only to be disappointed! Turns out the lag is because it’s a 9 speed. I still can’t stand the lag when shifting gears. But there was MORE to come. Within a few months the plastic, poorly manufactured drivers door handle snapped OFF, causing me to have to enter through the passenger side AND half of the gas tank entry(idk what it’s called) snapped off as well. Luckily those were covered by my 1 year warranty. Following that, I’ve had nothing but problems that I’m assuming are electrical or a problem w transmission. I’d have to downshift going uphill in order for the rpms to catch(I’m not a car expert so I hope that makes sense). That happened SEVERAL times after being fixed several times. I’d also get alerts “drive mode unavailable” continuously which terrified me while going 80 on the highway! But the car continued to drive. It IS a tiny vehicle, although aesthetically pleasing(I don’t think so but I’ve had a lot of compliments). And I do HAVE to say after all my complaints, it’s a beast in the snow with its AWD. Never got stuck even when there was a foot of snow. Not so much as a slide. Personally I’d consider an American model of vehicle, which I’m in the process of hunting now. The dealer convinced me that the Fiat is American since Chrysler makes it but I had to drive 1.5 hours away to get serviced? It’s possible I just got a lemon and these vehicles are great but buyer beware!
Trouble from the beginning
First of all it's had like 3 recalls since I bought the car. It started in November I had a situation where I was making a left turn in traffic and the car said low oil pressure and cut off, it was a stoplight downtown Wilmington I had my nieces with me and car took a few minutes to crank. We then had received a recall notification on the car so we figured it was related to that we took fiat to dealership to be serviced. Had the car and it since has been doing it again and putting me in danger as well as my 2 year old baby. The tires blew out after 4 months of having the fiat, there is no spare with the car so it had to be towed. Next we had oil changed and was told we have a leak, he said oil levels shouldn't be so low after a recent oil change. The parking light has also went out, Took car back to dealership to look at oil they kept car and said levels were low but couldn't determine why, drive car for 1000 miles and bring back for another test, meanwhile this morning as I'm heading out in the rain holding my baby the car door wouldn't open with the keyless remote and the car wouldn't unlock, I then pulled out the key to use and unlocked the car the alarm goes of and the car wouldn't crank and the back doors wouldn't open. I then had To run back in house with my baby and grab my spare keys and they started the car. As well as gas I was told this car would be great for my long commute and it isn't it's getting like 24 mpg. I've had nothing but trouble with this car and I'm highly disappointed I was so excited to buy the 500x and now I'm regretful. I hope fiat resolves this problem with integrity.
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Great first car
I got a Fiat 500X Lounge fully equipped just a couple of weeks ago. You can consider that this review comes from someone owning a car for the first time; I used to drive occasionally and rely on public transportation. This year I decided to have a car for a life style change, and researched many options similar to my Fiat 500X: Mazda X3, Nissan Juke, Audi Q3 (this one was way above the price I planned to pay for a car). Turns out that the Fiat 500X was an excellent choice! The car is a bit small, although I was not looking for big SUVs anyway, but access in the front seat is a little tight. Fuel economy was a bit of disappointment, I only got 13.5 MPG so far but I guess I mostly drive in the city, and that is why. The car is very artsy and extremely beautiful, the final touching in styling is impeccable and really beautiful, and the car stands out in the crowd. It is a very fast, comfortable car, I used to share driving a Prius and several Mazdas, and have to say that, for a car that is not as spacious, the Fiat 500X is very comfortable and roomy. The panoramic sunroof is very pretty from outside, and functional, easy to use from inside. Commands and controls on dashboard as very simple, and the car has a tech/vintage quality that goes very well all together. It is very, very pretty! I am not commenting on repair record yet (hopefully I will take some time before this), and the only disappointment is the fuel consumption in the city. Otherwise, it is just a very stylish, functional, fun, fast car. One hundred percent charming!
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A non recommended vehicle
Been asked update my review , i’m still not impressed with the car it has stalled out a couple times after warming up and very sluggish. Gas mileage is OK but not as good as my Chevrolet HHR I still don’t recommend this car to anyone....... I look over at my girlfriend out of the corner of my eye and I can see her bouncing around because the car is so uncomfortable and I find myself apologizing for the ride of the car.
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Biggest regret
I purchased my first car on October 26th, 2015 this car was a fiat 500x. I left the dealership from which I purchased said car at around 8:30pm the following day at noon said car stalled and began smoking, then the Electric E-Brake turned on so I could not physically move it from the street shortly followed by the steering wheel completely locked up (the car had 81 miles on it), it took two hours for the tow truck to arrive to remove the car. It took two days for the dealer it was sent to to get back to me (which put me well past my return within 48 hours policy) at which time they said that the car had parts of the engine lying at the base of the compartment, this was not true the formal report stated that a rod shot through the engine, I was informed that there was a physical hole in the engine when more parts were needed as an excuse as to why I was without my car. They informed me they needed to order a NEW ENGINE to put in my new car, which took 2 weeks to arrive because they decided to let it come in on the next shipment of parts, after the engines arrival it took a week to have the engine put in (I was told when they said the engine needed to be replaced that it would take a MAXIMUM of 3 days to put in once it arrived) After the engine was in they tested the car to see if all was in working order it was not, a new fuse and starter would have to be ordered to make the car run, receiving and putting in said new pieces took a week and a half (at this point I was at a new car that I had in my possession for less that 24 hours had hit the 30th day in the shop mark) once the new pieces were all in they tested to see if all was in working order once again it was however while giving it a thorough test-drive they noticed stalling on turns. Turned out that a new air intake valve was needed this added a little less than a full week to my already 4 weeks and 3 days in the shop for a problem that a new car should not be having. FINALLY I got the call on December 4th 2015 that my car was ready to be picked up, when I went to get my car the employees of the dealership this car was sent to stressed how thankful they were with my being so understanding of the whole situation. Throughout the entirety of this lengthy process the woman I was dealing with at the dealership rarely called me to let me know any update I was more often then not calling repeatedly to hear anything, I probably called the dealership 30 times and they called me of their own accord without my harassing at most 5. Disgusted with the company. I at one point was so tired that I called the state representative on Saturday November 21st, who said he would give me a call the following Monday regarding getting me a refund. I have yet to hear anything from him or anyone under him to this day. The only kind thing was the dealership from which I bought this car called a couple times to make sure the car was running fine after its return to me. Would never recommend to anyone!
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