Used 2016 Chevrolet Silverado 2500HD Consumer Reviews

Been a great truck so far

Even for a work Truck I keep finding great features. Truck runs and rides great. Tows great. (Not going to cry about warranty like somepeople) fwiw only the duramax comes with 100k power train warranty. Truck looks great, runs great. Only negative is it seems to shift a lot. 6-speed over my old 4 speed maybe. Edit: 3 years into it 40k on the odo. Still working like the day I bought it. I tow regularly with it and it satisfies all my needs in a truck.

towing with Chevy 2500

Here is my experience with towing my 33ft Travel Trailer (9500 lbs) with this truck. It tows easily at whatever speed you set the cruise at, what I never thought thru was where the torque band is on this truck. It will select whatever gear is needed to pull the load, this sometimes results in driving in third gear up hills at 4200 rpm. It rarely would shift up into 6th gear and would not stay there long even on the slightest uphill. This all resulted in an average MPG of 6.9 on my 1300 mile trip to Florida. Encountering a strong headwind coming home it would still pull no problem at 66 mph but it got 5.8 mpg into the wind. Around town it gets 11.6 MPG driving very easy. disappointed MPG.

2015 Chevrolet Silverado 2500 Diesel

I recently bought a 2015 Chevrolet LTZ Silverado 2500 6.6 Liter diesel from a local dealer in my area. My family has always had the Duramax 6.6 Liter diesel engines and I bought mine for farm use. I knew the retail price would be very large but I traded my half-ton pickup in for the three-quarter ton. My dealer worked very hard on getting the lowest price for me since I have done business with them before this purchase. I am very happy with my purchase price of my pickup and it added more value to my family farm by purchasing another diesel engine pickup. My expectations far surpassed what I have originally imagined when purchasing this pickup. The amount of horsepower and torque has been rewarding when pulling trailers for our farm. The fuel economy while pulling a trailer long distances have been between 18-19 miles per gallon and without a trailer is between 19-21 miles per gallon. As you can see, there is very little difference in fuel economy and I am completely satisfied because diesel fuel is nearly the same price as gasoline. The interior in my pickup has the normal LTZ package with touchscreen controls. Though this may be a little distracting while driving, Chevrolet has made is easier to use the touchscreen through the command center screen in the middle of the gauges in front of the steering wheel. The rear seating is very spacious and allows a person in the rear to enjoy more leg room than before. I would also comment on the business filing console because it is very unique and useful for keeping files or papers from being cluttered throughout the vehicle. I have also used the Wi-Fi capability in my pickup numerous times while working in the fields for my computer or iPad. To sum up my purchase of my pickup, I am very happy with the purchase price, interior design, fuel economy, and engine choice. My vehicle is and will continue to be put to work on the farm and I know for sure that it will always be reliable for me.

Love the truck

Bought new, ordered from the factory through dealership, getting the truck I wanted, not what I would settle for. Purchased the diesel and Allison transmission. Was really surprised how fast the response was from the diesel, you can be up to freeway speeds easily. The towing is unreal. Haul 24' toy hauler with two quads and goes up and down the hills with cruise control set and holds speed regardless of grade. Engine brake is great for downhill. Also haul 4 tons of hay on trailer and get same results. Fuel mileage was a great improvement over my gas motor (14-18), averaging 18 city and 22 highway. Best ever was 32 mpg going 60 mph across flatland for 58 miles. Average cost for service has been $67.00, roughly every 8000 miles. I don't have the dealer fill the DEF, I get it a lot cheaper at Wallyworld and put it in myself. One complaint is where they put the filler tube. It's on the right side right next to the firewall. There is no gauge, you just fill till it starts to overflow. Be nice if they followed Ford's example on this and gave you a dash gauge and a filler tube next to the fuel filler tube. Only drive about 12,000 a year but a lot of that is 900 mile turnarounds 4/5 times a year. I find the cloth seats very comfortable and don't suffer from "dead rear" after 450 miles. Only complaint on the seats is the material is already showing wear on the sides where you slide in and out. Leather might hold up better but I don't like leather. If your going to haul, pay the small extra for factory installed trailer brake and wiring, it's worth it. I would also highly recommend the factory installed spray in bed liner. Tough as nails and is uniform in thickness. Didn't buy the navigation so can't review. I waited a few years to write review so that I could really experience it. Would I buy another one, yes. Update: Now have 59,000 miles and am just as pleased as ever on how the truck performs. Only complaint is living in California where fuel costs have constantly risen, not because of the cost of the fuel, but the ever increasing STATE TAXES! Gave truck to my brother, now have the 2020 Diesel Silverado Crew Cab, better fuel mileage, much more interior room.

Awesome Truck

Traded in my 2014 LTZ z71 for big brother for reasons: Safety, fuel savings on highway, awesome pulling power, build quality, ergonomics, and great fun driving it. In addition to all these attributes I love buying the last model year cause you know you've gotten everything working properly after it's been out multiple years. I'll be interested in the newer one once everyone else has been used as Guinea pigs working out the glitches of the newer ram air version lol. Overall, this is a high quality badass truck!

they don't build em like they use to

I actually have the 2016 2500hd Duramax LTZ (not one of the choices) and with about 30K miles. I drive some dusty roads and like having a camper shell to normally keep things dry and clean, but the bed has so many holes designed in for weight reduction that dust comes into the bed in buckets. My previous 2006 chevy 1500 had a solid bed and I could sleep in the bed with out a dust mask, not this truck. They have left big gaps around the tailgate that water and dirt comes and I have tried to add gaskets to seal up gaps but nothing really works. The truck drives ok but the recommended tire pressure at 75psi rear has the back end dancing on every bump when not loaded. I lower the tire pressure when not hauling, and it helps, but the tire pressure sensor goes off. The seats are much stiffer that my 06 due to the heat/cooling function but I rarely use that function. Lots of AC, DC, USB connections which are handy and, except for the almost useless Navigation system, most of the electronics features are good. The lane departure feature is nice as is the backup camera. The body is just not that well built if one uses the truck for other than a city commuter. After a couple years of use the previous comments are still relevant plus: I don't like the DEF alert that doesn't indicate the fluid level it only says "OK" until its NOT then you run the risk of decreased speed until the DEF tank is filled. If you are away from services (like in the middle of Nevada or Canada) you can get stuck with speed limitations till the DEF is refilled. Also, I had an occasion where a wire from a sensor came loose and touched the manifold causing the computer to decrease engine output putting me in a dangerous situation on a mountain highway with an engine that didn't have the power to pull a hill. had to have the truck towed 50 miles for a 5 minute repair. The On-Star feature was helpful getting me towed but makes one wonder what problems are laying in wait and how the computer will limit the truck's function. After 2 years all the above is still sadly in place. I only have 25000 miles as this is a pleasure vehicle for me but on recent 2000mi trip towing my toy hauler around the western states I again had DEF warnings while in the middle of Nevada, very concerning. Also I got 9MPG towing mostly on freeways, not very impressive. I still hate that everything I put in the bed under my camper shell gets dusty. Once again the lack of a DEF dip stick or any way to know the fluid level until its too late, caught me again out in the sticks while touring in the back country telling me I had 230 miles till reduced speed. GM offered a $150 update for the nav system but they didn't suggest that it would make the system useable (which it isn't) it was just a updated map package. One complaint I have is that I can't navigate to a town. The system keeps asking for a POI or address or a previous location, often I just want to go to Redding or Ashland and system is no help. I'm not paying to upgrade the maps when I can just use Google maps on my phone for free. Jan 2024, I now have about 60K miles as I don't use the truck except to tow my boat to the lake. The DEF system and design continue to offer problems. I am on my 3rd DEF tank as one sensor or another fails and is internal to the tank with no way to repair. So far the tank replacement as been done under warrantee but this is the last one. IF the DEF system has a problem, the system can leave you stranded or at least with reduced speed. If you're in the back country and this happens you can be in real trouble.

WOW!!!

Trucks have come a long way and this is exceptional!! Bought this 2500HD LTZ and it is simply impressive. The fit and finish is every bit as good as a Cadillac. The Crew Cab has plenty of room and the leather is soft and supple, but provides good support. The wifi and electronics are great with 7 USB Ports. I have hauled a 20' cattle trailer and it has plenty of pulling torque. Note: Best time to buy is end of year with extra mfg. rebates. I bought this totally loaded LTZ for the same price as a nice LT.

2015 Chevy Silverado 2500hd 6.0

Had this truck for five months so far and no problems very tough truck The ride is a little stiff but love everything about the truck I wouldn't change nothing very happy with my purchase been driving a Chevy truck since I was 17 years old and I would never drive no other brand truck

The trucks been back to the dealership for times,

It has a grinding noise in the front end. I've called Jim four times they don't want to help me finish the deal or four times all I want is somebody to fix it and I can't seem to get GM to fix it they tell me to roll my window up and turn the radio up

Chevy 2015 2500HD

Overall seems to be a nice truck. Last 4 pickups were Toyota, '97 Tacoma, '01, '08, '11 Tundra. The Chevy isn't near as quick off the line as the Toyota, but it is heavier and runs 4.10 vs 4.32 rear end. The truck is very enjoyable to drive, handles well. There's lots of little features that make the truck user friendly. The first thing my wife noticed is that it's much quieter. The only issue I have with the truck is that the tailgate cables are different lengths. There's 2" of slack in one cable. Even with 200 lbs on the tailgate there's still 1 1/2" of slack. At that rate it will take over 700lbs to just remove the slack. After some research this has been a problem since the late '90's and Chevrolet considers it normal. They've even published a bulletin telling the dealers they aren't allowed to try to fix the problem under warranty. Most trucks have about a 1/2" which isn't a problem as it disappears when you sit on it. Don't ever try to call Chevrolet to get something covered. Dealing with their "senior advisers" is the worst customer service experience I've ever had. I was initially told "We'll contact you within 2 business days". On the 4th day I received one voicemail, with a callback number. I left messages with hour + windows of time that I'd be available, no calls. Finally I reached a different Sr. Adviser who told me Randy had me scheduled for a call 2 1/2 days from now at 5pm. Somehow he knew exactly what he'd be doing 2 1/2 days later. At that point I realized that on Wednesday evening (didn't say if it was 5 EST or CST) I'd need to sit by my phone like a teenage boy waiting for a call from a girl. I knew if I missed the call that it could be another 2 days. Finally the call came! "We're not going to fix it, that's how it's designed". Really? An engineer put two cables there to carry a load and only one works. What's really frustrating is that of all the problems one could have with a $53,000 vehicle this one could be fixed with a $10 cable. Every time I show this to someone the response is the same. "That isn't right, can't they just put a shorter cable on"? Apparently being able to start my truck with a smart phone while on another continent is more important than fit and finish. My *** review is really about 2 things. The inability to solve a simple problem, and the absolutely horrible customer service. As a side note, my dealer EVS in Saukville has been exceptional! The only reason I'd even consider another GM product is because of them.

Great

I have waited quite a while to write this review. I have owned the vehicle for over 2 years now and can say it is outstanding.

Duramax fan

This is the second Diesel GM pickup I own. I use it as my everyday vehicle but I specifically bought it for long range driving trips and towing a camper. For long range trips and towing, you cannot beat the Duramax/Allison transmission combination. I had my last truck for over 10 years and 165000 miles and it still ran and looked great. I am hoping to get the same out of this one.

GIVE ME A LADDER AND RAISE THE DRIVER OPENING

This is my 5th Silverado in 20 years. I have arthritis especially in my neck it is increasingly difficult for me to get into the drivers seat because the door opening is tight for me. My wife on the other hand is only 5'4" so she has to climb into the passenger seat.She is getting the hang of using the double step nerf bar we added . This 2016 is about 5 inches higher off the ground than my 2008 was. On the other hand the handling and fuel efficiency blows the 2008 away. So the trade off was worth the inconvenience of climbing in and out of the cab.

Disappointed

Let me just say, we miss our 1997 Chevy 3/4, 4x4 truck. For the same gas mileage, I at least had a 454 hp engine that could get out of it's own way. I wouldn't dare pull out in front of anything. Example, pulling onto the interstate, when you step on the gas the power backs off (enough to make your head bobble) then initiates the pickup thrust. I wouldn't lay my life on the line. The metal is cheap and thin, I doubt it will last 10 yrs. By the way we still are using our '97 around the farm! It comes with a basic radio, and I could not purchase a GM cd player. The speakers in the back doors are horrible. The cigarette lighter in the front console takes forever to charge any device. The A/C comes on for everything (even just turning up the blower knob), it's a long time known problem, I believe since 2013 and as of today there is no fix. Every year since we bought it new, we have had to replace the Water Pump and belts. The dealer said the first pump had a pinhole leak and the second one they said the water pump itself was loose. This is our first new vehicle ever and I can't tell you how embarrassing it is to hear it squeal everyday since we bought it, almost 3 yrs now. And I'm not talking a quiet noise either! I have taken back to the dealer multiple times. Every time I suggest there is another reason causing the pump to go bad, they blow me off. Something has to be out of alignment, causing the water pump to go bad, its not just bad luck. I truly believe they are trying to run the warranty out. Sad :( I don't like how high the truck sits, no reason for it. The in dash trailer brake has known issues hooking up to different trailers, it won't connect. The door handles are made of cheap thin plastic. On the plus side, it has bright lights and lots of storage room for cups and other stuff. Although I wouldn't use the pop down cup holder between the back seats without supporting it underneath.

2500 HD Z71 Diesel is awesome

I've had this truck since new and it has never let me down. Towed a dump trailer with skidsteer inside in the mountains of Colorado with ease. In 60k miles 50/50 city and highway use I have small clunk in steering linkage and the radio doesn't turn on sometimes when it's 15 degrees or less. I drove the 2015 dodge and Ford diesels and the dodge is a true work truck and the ford steering was too loose for me brand new. My only complaint is the Z71 suspension is bumpy with no load in the back, but it did get me through trails my friends Grand Cherokee couldn't manage while hunting.

Mostly a towing monster

Great diesel truck. Have gotten up to 29 mpg on 130 mi round trip on hilly terrain 2 people 2dogs with kayaks in bed. Pulling 33' 5th wheel thru AZ, CO and NM is amazing! 10000' mtn's no problem using tow haul and Jake brake removes the white knuckles of a lesser vehicle. Towing mpg depends of course on grade and wind expect 8 to 14. Around town 17 is the easy does it norm at 2500' elev. It is hard for shorter people to get in and to see over the steering wheel. Wife is 5' 6" and visibility for her is poor, even if you had pwr seats. As has been mentioned def fluid must be monitored thru mileage and the fill spot and the tank (under the passenger side) is not ideal. Before this I had a turbo ford f150 which is more comfortable seats and driving position but the power and mpg of this 2500 makes this better for the big pulls.

High times in my High Country

This vehicle was researched for the better part of 6 months. Finally decided to move forward with the purchase in November. Best decision I ever made. Riding High and putting it through the paces of everyday use.Not disappointed at all. Definitely got what I wanted and paid for it.

Electronic issues

I bought this truck in 2016. A few months later the radio would not turn on at all when I cranked the vehicle up. Stopped at a dealership to have it checked out. When they cranked it up again, it went back to working. This has happened multiple times over the past few months and has progressively gotten worse. Now not only is the radio not coming on sometimes, the fuel gauge will mess up and the check engine light will come on. I have taken it to have it fixed under the warranty and called Chevy's customer care line and have gotten nothing done. The dealership says they can't find anything wrong with it, that nothing is showing on the computer, but you put a reader on it or take it AutoZone and have their reader on it and multiple codes show up. This seems to be a definite electric issue and no one wants to fix it. They are all satisfied to wait on the warranty to run out then find out what is wrong with it and charge me. I have also noticed that the transmission is starting to stumble a bit. I bought the truck with a lift kit already installed and less than a year later the ball joints need replacing but the dealership can not or will not order the right ball joints to replace them.

2015 HD2500 lubed

I have a 2015 Crew Cab 6.5 ft bed Silverado HD2500 4x4 LT. 6.0 vortec. Bought it used with 16,000 miles on it. Has 210,000 on it now. Service airbag light stays on. Had trouble with headlight burning out on right side. Wiring issue. It seemed to stump the dealer and has been an issue. 14 mpg. Best a driver can hope for. Dependable truck. Used Mobil 1 synthetic motor oil and Mobil 1 filter since day one. I keep the maintenance up. I use a grease gun myself and keep the front end lubed up. Change my coolant, transfer case oil, front & rear diff. Cabin filter... I hope to drive it 210 more, with no major issues. The truck just hauls me around. Takes me to the beach. Hardly ever has to do any work. I’d think it should hold up quite well in the future.

side mirrors are awful

Update: I posted this review a year ago, and continue to stand by my position. I purchased new bigger mirrors and had them installed. The mirror has the bottom quarter, closer to the door, cut off, to look cute and edgy. It is a faulty design, and they need to stop making mirrors like this for trucks. It makes it horrible to back the truck to park as I can't see the hind wheels nor the parking line. I have to open my window, after I park, to see where the tires are in relation to the lines. And when driving, I can't see the hind wheels EVER. The engineer that designed this, and whoever approved it, need to stop. Trucks need bigger mirrors, not smaller! Who would think that making a large truck's mirrors smaller (as opposed to the whole rectangle) was a good idea? I contacted Chevrolet, and they asked if I had been using the camera to help me back up. My response was yes, but the camera doesn't give me a view of the tires/wheels either. Looking into buying a new pair of mirrors. The truck rides hard, not very comfortable. But that’s somewhat expected for a vehicle that should be strong for towing.

General Motors mistake

2016 Chevy 2500 HD High Country. I have owner this truck new for 3 1/2 months now & I've had it back to the dealer twice for water leaks. I owned a GMC 1500 before the chevy that leaked too. Shame on me for trying GM again. The dealer has been great for trying to fix the leak. General Motors on the other hand has done nothing but read from a script of lines to make it sound like they are concerned about you. I wish General Motors would pull there collective heads out of the back side & address the problems that they are having with a bunch of there model vehicles introducing water into the cabin and trunk areas.

What a truck!

The ride is harsh, compatible with a vehicle of this towing capacity. Overall it is an excellent truck.

Junker

I drive the truck as an oilfield lease operator. It is a piece of junk. The brakes started rattling at 15000 miles. It has had three sets of brakes with only 70000 miles. Both C.v joints have had to be replaced. The wind caught the doors and sprang both driver and passenger side. The airbag has been worked on twice. Runs decent and the ride is okay for a 3/4 ton, but something is always broke. Please rethink buying this truck if you have to work out of it.

Known transmission issues

Very disappointed that manufacturers know there is a torque converter clutch issue. And won't issue a recall. Now I only have 93,000 miles on it (not my daily driver) and it needs new transmission. I only use truck to haul. Never abused. And I have to spend 6,000 on new one. According to mechanic and dealership it's a known problem in all the chevys. Sad mine ran out of warranty. Was told if they put a new transmission in it. It will be same transmission with same issues. With only 3 year, 100,000 mile warranty. I won't put that many miles in 3 years. Very disappointed.

Catchy Title for this Silverado

I would never again spend this much money for a vehicle that I had not personally inspected first. (It was located over 800-miles away and required shipping.) Yes, the seller had pretty much what I wanted, but because they're in the "sales" business, they're only going to share as little as needed to make a deal. (Their pics were great.) The vehicle came with some steering issues that have cost me another $1.2k to deal with, and there's yet more to be addressed in the 4WD mode. The dealer (or someone else) did a nice job cleaning it up, but golly gee howdy Bob, this rig has been rode hard and put away wet. As I used to say to my customers in another business, "There's no problem here that a little more money won't solve." And that's the case with this rig.

Chevy Silverado 2500!

This was my first Chevy buy, and it is a blast. I will never go back to a Ford again. The Silverado is very reliable, and easy to drive. I bought it about a month ago and it has had absolutely no problems. It is a must buy if you need a new car.

Why I did not buy

I bought a ram 2500 because Chevy/gmc dropped powertrain warranty from 100,000 to 60,000 (to save the consumer money). If General Motors doesn't stand behind there product than neither can I. Mind you this was the first truck I have had that was not a Chevy or gmc.

Happy with it

Worst buy ever

I have owned several new vehicles, this is by far worse than any vehicle I've had (new or old). Been back to dealership 4 times in two months, totaling 11 days in shop. I will never buy another GM product or from Apple valley Chevy in martinsburg wv.

Best truck!

Love the look and quality.

Not My First Choice, But My Last

I was driving a Ford 150, that I believed was the best vehicle of the forty or so I had owned in my 80 year life. I retired and traded my motor home and Harley for a 5th wheel. I discovered the 150 was not legally enough truck and scrambled to find a 3/4 in a very small market. My best deal was on the used Chevy. Beautiful High Country Deisel but a second place to the Ford. Today, I no longer pull the trailer but have come to enjoy the luxury and toughness of the Chevrolet. Although a 2015, it is admired on a daily basis whenever parked or at the 3 times a week car wash. Driven conservatively, it gets between 19 and 22 miles per gallon combined Las Vegas city/freeway. The interior is all leather and nearly nice as it was when new. I have owned it for 3years. It has 132K miles. Oil is changed on schedule. An issue with the DEF exhaust system was expensive, but the only trouble. Hard to justify $80K for new one. Not my best vehicle but in the top 5 including Cadillac, Mercedes and Corvette.

Girl with truck

I love my truck, I customized it to my liking. Very happy with it