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Used 2014 Chevrolet Silverado 1500 Consumer Reviews

3.2 out of 5 stars
137 reviews
List Price Range
$8,995 - $24,495

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2 out of 5 stars

Vibrate, Shake & Shudder

bugsy4, 03/28/2014
updated 09/28/2018
2014 Chevrolet Silverado 1500 Z71 LT 2dr Regular Cab SB (4.3L 6cyl 6A)
22 of 24 people found this review helpful

Hi, Took delivery at the end of Feb.2014 and has spent 19 days back at the dealer for a vibrating problem that comes and goes while on the highway. Every time that I brought the problem up to the service manager he would first say that it was fine but then would work on it. After trying to fix it themselves the dealership called in an engineer from Chevy that just keep throwing parts at it. In the end they placed a new rear axel in the truck and admitted that they have had to replace a lot of them. Well I must have gotten another bad one because the more I drive it the worst that it is getting. At this point The district Manager of Chevy refuses to work on her any more and I am Not Happy! I have been asked to update my review. I now have only 13,000 miles on her. What a pice of Shi*. The reason she has such low miles is because no one here wants to drive her.This thing is back and forth from the dealership for recalls and other problems all of the time. I own a few trucks and other cars and this Chevy has by far the most frame rot that I have ever seen on a vehicle of her age. Reminds me of the old Toyota Tacoma. After the last recall service at the dealership the service manager admitted to me that he gets a new one every year to use and every one has vibrated on the highway and Chevy has no answer. Now when you have her in auto 4x4 and place her in park then shut off the engine she has a tendency to roll a few feet then stop. I was told that it is common but found that there is a fix but you have to find a dealer willing to do the job and they have to rebuild the trany. Before this truck I was a Chevy Man but after the way this truck has been and the way that Chevy has treated me I do not Ever see myself or any family members Ever buying another. Sine We have bought several new vehicles and none are GM. Before buying one google search for problems with there vehicles

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

25,000 mile review

Stephen, 11/11/2015
updated 11/14/2016
2014 Chevrolet Silverado 1500 Z71 LTZ 4dr Crew Cab 5.8 ft. SB (5.3L 8cyl 6A)
21 of 23 people found this review helpful

I have not been pleased with my new Chevy Silverado. I've had a couple of Chevy trucks before and had positive experiences. My truck required replacement of the front differential at around 10,000. It was replaced and the truck ran fine, like it did when it was new. But within one long ski trip it was whining again upon return. My second time in, the service manager claimed they couldn't hear the whine but also conlcluded that I was driving too much in AWD. (Auto mode) and that that was breaking the front diff. My argument that that in the Pacific Northwest, you need to drive in AWD a lot was deemed invalid. Anyway, my service experience has continued to decline. Electronic gremlins with the nav/infotainment system and parking sensors have persisted. The service departments don't want to take the keys if it's not malfunctioning in their service bay. Came in after a road trip where my nav/radio was crashing every 5 minutes, for a full day. Had it on video malfunctioning. My new dealership service dept actually laughed at me and said that if it wasn't doing it now , that he didn't know why I had a problem with it. I've taken the truck to several different dealerships for different issues both in Oregon and now in North Carolina and have had consistently bad experiences. Plus, I feel the truck is too new to have multiple, potentially expensive issues. I've vowed to get rid of the truck, not because of its failings but because of the consistently horrible service. On the good side, when everything is working, it's a great truck. The nav is difficult to use when alone and the voice recognition can't recognize anything I say. Always use OnStar now. But it's very comfortable and incredibly quiet despite having off road tires. The gas mileage is much better than I expected. Better than anything I'd replace it with, I think. If you were getting a basic model, fewer electronics, especially with 2WD, I think it would probably be a decent vehicle. I did get rid of this truck in less than a year, because of a faulty parking sensor issue. Crazy, I know, but I could not get any GM service department to take me seriously. The story was always the same and I heard it said to others as well while in waiting rooms. That the truck's problem could be caused by more than one source. They could not diagnose the problem without replacing parts and could not replace the parts without a certainty of diagnosis. A frustrating Catch22. The day before I traded it in, I took it in one last time and begged them to seriously check it out. Told them they could really do the next owner a huge favor by really trying to fix it. They took it in for 10 minutes and gave me the same story. BTW I bought an SUV. It has full time AWD. I've put 30,000 miles on it this year, no busted front diffs. :-)

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3.38 out of 5 stars

vibration problems

rbw612, 01/01/2015
2014 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
15 of 16 people found this review helpful

Getting a vibration a freeway speeds. Don't think it's a balance problem as it comes and goes. I have not noticed it when driving up the mountain roads with cruse set at 75 mph, but it really starts to vibrate when going down hill or on the flat when the engine goes into the V-4 mode? I have read many complaints from others having the same problem. Has anyone considered it could be the fuel management system causing this problem? If it was a tire issue or drive shaft problem it would vibrate all the time at highway speeds. Mine only does it when it's in the V-4 mode? Anyone else notice this problem only vibrates in the V-4 mode?

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3.5 out of 5 stars

It Shakes

cobaltguy2, 06/02/2014
2014 Chevrolet Silverado 1500 High Country 4dr Crew Cab 4WD 6.5 ft. SB (5.3L 8cyl 6A)
9 of 9 people found this review helpful

My 2014 High Country is 3 months old. It is an exceptional vehicle everywhere but in the highway ride. At 65-70 miles an hour there is a very noticeable shake in the vehicle. It has been to the dealers 3 times and they have changed everything but the tail lights. This is my 4th Chevy truck and I have never even had any issues until this truck. I would not buy this truck until they get it right

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1 out of 5 stars

Shakerado

m1tanker1, 07/09/2014
updated 01/10/2020
2014 Chevrolet Silverado 1500 Z71 LTZ 4dr Crew Cab 5.8 ft. SB (5.3L 8cyl 6A)
20 of 22 people found this review helpful

I, like many others, have a crew cab with the shakes. Once you get up to speed, you will feel it in the steering wheel, seat, console, and floor. There are quite a few others with this problem and GM threw many parts at their trucks (tires, rims, driveshaft, TCM updates, rear axles) and they still shake and vibrate. At least they received some attention from GM, because I was basically told by my dealer that this is a problem with the trucks and GM has no fix. Throw in about 6 recalls, one tailgate cable longer than the other, a radio that sometimes works, and an interior that is so cheap, it scratches and rattles just looking at it. Update...I owned it for a whopping 3 months and traded it off for a Toyota Tundra. Won't see me in a GM again.

Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
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