Used 2020 Buick Regal TourX Consumer Reviews

Name: 2020 Buick Regal TourX
Brand: Buick
Rating: 4.5 (57 reviews)

More about the 2020 Regal TourX

4.5

57 reviews

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We have a limited number of reviews for the 2020 Regal TourX, so we've included reviews for other years of the Regal TourX since its last redesign.

Technology Challenged, electronics are hopeless

Taff, 10/09/2018

updated 10/29/2021

2018 Buick Regal TourX Essence 4dr Wagon AWD (2.0L 4cyl Turbo 8A)

22 of 42 people found this review helpful

Don't waste your money on High Tech, Its Clunky, does not operate as described. Wireless charger does not work with IPHONE, WIFI will not reconnect, to Iphone, Had to program User profiles many times before it would save setting... GM dealers cant address issues without GM TAC, car is in for its fourth Infotainment module as new ones keep coming up as Cadillac instead of GM.. Clearly TAC does not know what its doing. Brought in Engineering.... Have to reprogram every time as there is no way top save settings... Certainly taken the Joy of owning a brand new GM product. Should have stuck with FORD 4 days now at dealership 3 replacement infotainment module. Dealer no further ahead. TAC has handed it over to engineering. No fix in sight. 2 calls to Executive office with case number remain unanswered. ***Further to my previous review, Gm had the car in the dealership for 30 days trying to correct a problem with the camera grid lines the Camera is installed and equipped with guide lines showing direction of travel and wheel position. These guidelines intermittently disappear for no apparent reason. If the car is put into neutral and then back into reverse lines reappear. Since the lines are a feature of the vehicle and are not working reliably I feel this is a defect, It is a definite distraction from the information that the camera is proffering. GM Acknowledged the problem initially and replaced a module 4 times on this vehicle in an attempt to correct the problem without success Now they have taken the position that the camera is working as designed... Clearly safety equipment should work reliably 100% of the time without distractions. In discussion with other GM owners and research online this problem is prevalent on other GM models across the product line. It appears to be be linked the number of safety features installed on the car. The more safety features the more likely of failures. This problem occurs on a daily basis and can be recreated at will. It will happen any time the car is traveling in reverse, In addition the car developed a clunking noise from the from end when gently breaking, This required the control arms to be replaced. This was known problem on Buick Regals and subject to a TSB. Seems that GM only fix when there is a customer complaint. To me it seems that GM has given up on the domestic market. No wonder Hyundai and Kia are doing so well 04/28/19 Having owned and driven this car for 8 months now time to give an update. The car itself is very solid, drives very well and is a great ride, Hiway economy on 87 octane is surprises with over 40MPH being achieved at hiway speeds. Not great around town but mostly exceeds the 21 advertised.. Have not tried a tank of HITEST Suffered through my first flat tire. This is not good I learnt alot about AWD, no spare tire and using sealant goop in foam filled tires. DONT do it unless you want to buy a new set of tires. If possible inflate tire without goop and get to nearest tire dealer who may or may not know how to repair. the first one I went to refused to touch the conti-silent tires even tho he was a continental dealer. filling the foam filled tire with goop will render the tire un repairable. Now back to the electronics To me its a bunch of systems cobbled together and rushed to market. Apart from grid lines a few other issues have been noticed. Like when I go in reverse sometimes the mirrors dip as designed sometimes they dont. Sometimes when in auto stop the DIC displays the words AUTO stop or shows a green circular arrow.. then sometimes it doesn't When cornering sharply a green circular serrated wheel appears in the bottom right of the DIC sometimes it doesn't. Its pretty much obscured by the spokes of the steering wheel Since its green I have to assume its a good thing, however no one can tell me what it means . I think its to do with the AWD rotating wheels at different speeds, However it would be nice to be documented Recently when programming the NAV an incoming call interrupted me. After the call the NAV would not work complaining the map chip was bad. Stopped the car and turned everything off, restarted it but no luck.. after 2 hrs stop time it worked again.. I was told that i had to leave the car with the doors locked for at least ten minutes to give time for the systems to all shut down All in all I am happy with the car, but very unhappy withe very expensive electronics. GM have only ever told me its working as designed... That gives me a very warm feeling about GM only manufacturing ELECTRIC vehicles in the US,, how can they compete with TESLA.. Lets Hope they don't build an autonomous vehicle. Latest update no new problems encountered. Vehicle is still a joy to drive. As for the defects reported to GM executive. They told me crap like the reverse camera is an option and as such is not required. They have made absolutely no attempt to address the issues. Just blow me off. not enuff space

Safety: 5 out of 5 stars

Performance: 3 out of 5 stars

Interior: 5 out of 5 stars

Comfort: 3 out of 5 stars

Reliability: 3 out of 5 stars

Value: 1 out of 5 stars

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Quiet, smooth, and torque vectoring AWD

NormT, 02/07/2019

2018 Buick Regal TourX Preferred 4dr Wagon AWD (2.0L 4cyl Turbo 8A)

16 of 34 people found this review helpful

We traded a Buick Envision Premium ll for a TourX and think we made another great choice. The TourX has a smoother ride than the taller Envision SUV but since it is shorter you have lower yourself a little more to get in. The mirrors are smaller but most everything is similar and we quickly got acquainted with the German wagon. Fuel economy on the highway as we drove an hour from home was an amazing 40 mpg and rising at 60 mph until we got traffic and it stabilized at 39 mpg or so. Great improvement in the 8-speed tranmsission and aerodynamic wagon.