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Re: 2011 Jeep Grand Cherokee [jeremy77]
Written by: tiredofitinaz on Oct 1, 2012 2:09:48 PM
The lemon laws were not an option for us down here because we waited too long. We kept hoping things would get better for our Jeep as well because we loved the car when it was running. Unfortunately the JGC's either seem to be really good or really bad. Hate to see anyone else go through the he** we did with Chrysler. The company refuses to take responsibility for defective vehicles, ... Read More
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Re: 2011 Jeep Grand Cherokee [brn2skifst]
Written by: jeremy77 on Oct 1, 2012 9:58:23 AM
I'm in Ontario and we don't have lemon laws here in Canada. I'm searching for an equivalent. That said, I just want my car to run the way it was advertised and not have to take legal action against an Automotive giant.. I hope that patch that's due to come out in February works but doubt it very much.
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Re: 2011 Jeep Grand Cherokee [jeremy77]
Written by: brn2skifst on Sep 30, 2012 10:11:08 AM
On my last visit to the dealer which was Chrysler's last attempt to fix it, I had the Service Manager at my dealer drive it. He, of course, would not come out and admit there was a problem but told me that they have done all available TSB's and that I could drive it in 6th or "tow-haul" (now why would he tell me that if there was no problem?) I ... Read More
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Re: 2011 Jeep Grand Cherokee [gcat1]
Written by: jeremy77 on Sep 30, 2012 7:42:57 AM
I'm having the exact same issue and I'm just about at my wits end. Dealer is saying the same thing that it's the torque converter and that there is no fix for it yet. They also gave me the BS line of driving another one of the lot and seeing that it does the same thing. Well I drove the owner of the dealerships GC and if mine drove like his ... Read More
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Re: 2011 Jeep Grand Cherokee [brn2skifst]
Written by: jeremy77 on Sep 30, 2012 7:09:47 AM
I have a 2011 with the same configuration and mine does that 10x. It started with a shudder during acceleration but has since moved on to a shudder when just driving at a constant speed over 80kmh (50mph). The dealer HAS admitted the problem but indicated there is nothing they can do yet as Chrysler has yet to release a fix. They mentioned to me it was the torque converter. Said ... Read More
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Re: 2011 Jeep Grand Cherokee [lee145]
Written by: brn2skifst on Sep 4, 2012 2:50:33 PM
My 2012 hemi GC overland is doing the shudder thing when trying to accelerate also. This motor should easily pull up a hill in 6th or 5th but when I give it a little gas it feels like it shudders and won't accelerate unless I really give it gas. At highway speeds when I try to over-take another vehicle, very little gas should be necessary but I have to move the ... Read More
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Re: 2011 Jeep Grand Cherokee [kiggins]
Written by: lee145 on Aug 6, 2012 10:18:41 PM
I have the same problem. It is a shudder coming from the tranny and/or the torque converter. It gets worse every month. This would have been the best 4x4 on the market if they would have fixed it. They can't fix this with out redesigning the tranny and tourque converter. The only answer is to trade it and never buy any Chrysler product again. It's time to close the doors on ... Read More
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Re: 2011 Grand Cherokee [rojosneakers]
Written by: amzn on Jul 30, 2012 4:41:43 PM
Hi Rojosneakers, did you get the issue fixed or any progress? I got a very terrible issue with the 2012 JGC Laredo that I just leased about a week ago. Every time I drive it for more than 30 minutes and then switch to the local road and then get back to the highway, the RPM will go up to 4000+, and the Jeep is not gaining any speed. I could ... Read More
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Re: 2011 Grand Cherokee transmission slipping [gambino520]
Written by: rojosneakers on Jul 22, 2012 9:08:23 PM
Sounds like Jeep has a major transmission problem and they are not admitting their problems. My dealer does the same thing! It doesn't show up on the computer so it must not be them. Sounds like a RECALL huh Jeep. Get real take care of your customers!
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2011 Grand Cherokee
Written by: rojosneakers on Jul 22, 2012 5:28:47 PM
Last summer I bought a 2011 Jeep Grand Cherokee which is the biggest mistake of my like. It is the biggest piece of over priced crap on the planet. The Lithia dealership in Santa Fe sucks the big one!!! At 4000 miles the transmission had to be replaced due to the robot at the factory not positioning the transmission fluid filter correctly so it ate up the gears and had metal ... Read More
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Re: 2011 Jeep Grand Cherokee [virginianjeep]
Written by: lorenski on Jul 16, 2012 11:14:34 AM
I have the same exact case like you, especially when going uphill. 2 flash updates but did not fixed it.
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Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Written by: lorenski on Jul 16, 2012 11:05:40 AM
Thanks for the info. I've just emailed Lou Ann, will call afterwards. I have the 2011 JGC and only17000 miles on it. I have the same concern, slow to start and does not change gears or speed up going uphill. Took it to 2 dealers and all they did was to flash CPU firmware. Told them to check or change drive shaft, like was mentioned her, but they did not. maybe ... Read More
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Re: 2011 Jeep Grand Cherokee [kiggins]
Written by: sgervin on Jul 13, 2012 12:02:16 PM
Did you ever get your Jeep fixed....I also own a 2011 Limited with a Hemi and have taken it to the dealer with the problem you described only to be told that the engine was built that way...hmmmm! I have also had problems with the cruise control engaging intermittently beginning about a month after I purchased my JGC as well as key issues. This past Monday I took my jeep in ... Read More
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Re: 2011 Jeep Grand Cherokee [tiredofitinaz]
Written by: issm on Apr 17, 2012 9:01:17 AM
Hi every body, If anyone has JGC 2012, Is there any of the problems that many of the 2011 owners talking about?
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Re: 2011 Jeep Grand Cherokee [optimas]
Written by: tiredofitinaz on Apr 13, 2012 4:19:54 PM
We purchased our 2007 JCG Overland new and when the computer problems (among other things) started at 12k, we should have tried to have it returned under our state's lemon law. I suggest you do the same. 4.5 years later, our Jeep has been in the shop on average once every six months. I wish we had not been complacent because we had an extended warrenty to 100k because now, our ... Read More
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Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Written by: tiredofitinaz on Apr 13, 2012 4:10:44 PM
If you do start a petition, don't limit it to the 2011 and let me know. We have the 2007 JGC Overland Diesel and it has had problems since it was at 12k. Now it is at 114k and it has been in the shop every 6 months since we have owned it, with 8 computer modules replaced and a variety of other issues to include a "swirl" valve replacement. Now ... Read More
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Re: 2011 Jeep Grand Cherokee [optimas]
Written by: gbeesjeep on Mar 30, 2012 6:49:15 AM
Hi Optimas, You can use this to contact the assistants of the CEO. http://www.media.chrysler.com/newsrelease.do;jsessionid=8B4B24F88C70AFE31432F746- 1D9F3DBE?&id=5404&mid= If you don't start yelling REAL LOUD they will push you aside because they are dealing with so many customers and their problems. They have changed my drive shaft and this seems to have resolved the vibration at low speed shifts. I still have a vibration at high speeds but I will be changing my winter ... Read More
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Re: 2011 Jeep Grand Cherokee [optimas]
Written by: issm on Mar 29, 2012 3:44:45 PM
Hi, I hope you overcome that. Did you mean by ECM: the ECU (main computer) or the Gear Box computer. Is there any problems with the gear box like shuddering?, and is your car manufactured in the 2010?, and does the brake problem solved?. Thank you for your advice: "Never buy the first year of a new product".
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Re: 2011 Jeep Grand Cherokee [issm]
Written by: optimas on Mar 29, 2012 10:41:00 AM
Hi, I'm sure the 2012 models have a lot of problems worked out. I think mine was one of the first hundred out the factory door. I had the Jeep 3 days and I went to open the rear lift gate with the key fob and it started going up, but the spoiler got hooked on the roof and crushed the roof in and $5,000 later and a new roof skin ... Read More
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Re: 2011 Jeep Grand Cherokee [optimas]
Written by: issm on Mar 29, 2012 2:21:48 AM
Hi Optimas, I was thinking about purchasing 2011 JGC, but after your message I am confused. So can you tell me about the long list of the JGC 2011 problems. and have they told you that they solved them in the 2012 version. Thank you.
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Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Written by: optimas on Mar 28, 2012 8:39:09 PM
Hi gbeesjeep, I also have 2011 JGC Overlander and have had nothing but problems the list is longer than my arm, so was wondering if you would be so kind as to help me with contacting the CEO of Chrysler, because I would like to send them a email so I can also express my disappointment with this product. Its pretty sad that a person spends $50k on a SUV and ... Read More
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Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Written by: 1river on Mar 11, 2012 2:49:09 PM
I have had similar issues with my JGC 2000, and my 2006 JGC. My regular mechanic who is superior to any Jeep mechanics said the shudder is coming from a defective torque converter. Since it is out of warranty, he said to treat it gently, change the tranny fluid every 20K miles, and live with it. I also did the s/w chip upgrade on the TSB Jeeps recommends. Jeep had fixed ... Read More
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Re: 2011 Jeep Grand Cherokee [kiggins]
Written by: gbeesjeep on Mar 7, 2012 6:03:45 AM
I sent an email to the CEO of Chrysler Canada (his 2 assistants) last month about my frustration and disappointment with the level of service being provided and things started to get moving. I have this guy from Chrysler monitoring the problem. I would recommend you do the same in order to get these guys off their ass otherwise you are going to have this dragged on forever. They tried the ... Read More
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Re: 2011 Jeep Grand Cherokee [gbeesjeep]
Written by: kiggins on Mar 6, 2012 9:46:55 AM
I finally got my 2011 JGC Limited with Hemi into the dealer for the shuddering transmission problem. They drove it for about 3 minutes and determined that they needed to update some software. The software was supposed to address shuddering upon accelerating, or decelerating, in the 40 to 60 mph range. They were sure that this was the problem. The made the update, and I left thinking that maybe something changed, ... Read More
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Re: 2011 Jeep Grand Cherokee [kiggins]
Written by: gbeesjeep on Mar 5, 2012 1:28:12 PM
My 2011 JGC Overland (V6) has the same problem. When you are slowly accelerating from a stop it shudders as it shifts from 1-2 (watch as you get to 2000rpm) The dealer has done some initial work with no solution and now think it is a drive shaft or other drive train problem other than the tranny. I also have a humming sound at highway speeds from the drive train (not ... Read More
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Re: 2011 Jeep Grand Cherokee [redbaron2421]
Written by: kiggins on Feb 28, 2012 2:50:43 PM
I have about 9,000 miles on mine now, and it seems less noticeable in the past few days, but I felt it again today. Have you had yours looked at yet? I have an appointment with the transmission guy on Thursday morning....I'd not holding my breath that (1) they will be able to feel the same thing I feel, and (2) have a solution.
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Re: 2011 Jeep Grand Cherokee [kiggins]
Written by: redbaron2421 on Feb 28, 2012 7:58:03 AM
I'm having the same problem but mine is the V6.
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Re: 2011 Jeep Grand Cherokee [4everdone]
Written by: kiggins on Feb 14, 2012 7:39:40 AM
Yes, sorry, it is the Hemi V8 engine.
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Re: 2011 Jeep Grand Cherokee [kiggins]
Written by: 4everdone on Feb 14, 2012 4:14:51 AM
Is this 2011 GC a v8 Hemi with the shudder?
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Re: 2011 Jeep Grand Cherokee [gcat1]
Written by: kiggins on Feb 13, 2012 9:59:13 PM
I recently purchased a 2011 JGC Limited, in 2 months have put about 7K miles on it. I have been noticing what feels like a studder or shudder when slowly accellerating - like the transmission is slipping or something. I've cancelled a couple of appointments with the dealer - I'm sure these folks won't be able to "notice" it or feel it like I do. It seems to happen when the ... Read More
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Re: 2011 Jeep Grand Cherokee Tires Stink & Sunroof Problem [kyfdx]
Written by: diane63 on Nov 12, 2011 9:37:21 AM
Hi, Thanks for all the replies. Yes, we stopped yesterday at Kost Tires to get a price on better tires. It's a shame though that you spend so much money for a suv and then have to dish out another 800 bucks on tires. I also called the dealership again and complained and they said they never have problems getting around (in town). Same ole, blah, blah. We live in very ... Read More
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Re: 2011 Jeep Grand Cherokee Tires Stink & Sunroof Problem [gstephen1978]
Written by: new_jeepie on Nov 12, 2011 8:38:40 AM
Hello, My FOB key also went down and they replaced the keys and a module under warranty. The sad part about the tire issue and this is true with the majority of the car manufactures is the tires are really not a concern of there's. As far they are concerned if they meet the government regulations, that is fine, if you want better tires, then go aftermarket. When I had my ... Read More
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Re: 2011 Jeep Grand Cherokee Tires Stink & Sunroof Problem [new_jeepie]
Written by: gstephen1978 on Nov 11, 2011 11:09:35 PM
Hi, regarding the tires, I am also on 12 k mileage and the tires provided by the jeep dealers in Doha are Korean tires named Kumho. I am struggling to get my tire replaced from the Jeep dealer here in Doha as there is no comfort in driving the car as it always vibrates or wobble over a speed of 100 Km.hr. I am surprised Jeep providing such cheap tires on ... Read More
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Re: 2011 Jeep Grand Cherokee Tires Stink & Sunroof Problem [diane63]
Written by: new_jeepie on Nov 11, 2011 9:16:16 PM
Hello, With regards to the sunroof, just bring the GC back to the dealership for warranty service for which they are obligated too do so. If you still do not get any positive results, call Chrysler/Jeep/Fiat let them know the situation and they will tell you what to next or try another dealership. I did. However, since you got the standard tire 20 inch tire, the dealership will not do anything ... Read More
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Re: 2011 Jeep Grand Cherokee Tires Stink & Sunroof Problem [diane63]
Written by: kyfdx on Nov 11, 2011 4:25:33 AM
Why not just replace the tires?
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2011 Jeep Grand Cherokee Tires Stink & Sunroof Problem
Written by: diane63 on Nov 11, 2011 3:55:17 AM
We recently purchased a jgc and took it out in our 1st snow storm in late oct. It goes great in town thru snow, but very, very disappointed on the back roads where we live. My #1 concern buying one was it getting thru snow good and the sales person assured us we would not have any problems at all. It has goodyear fortera tires on it, which to me do ... Read More
