Skip to main content

Used 2012 FIAT 500 Pop Hatchback Review

Consumer reviews

Read what other owners think about the 2012 FIAT 500 Pop Hatchback.

5 star(34%)
4 star(17%)
3 star(14%)
2 star(19%)
1 star(16%)
3.4 out of 5 stars
47 reviews

Most helpful consumer reviews

3.13 out of 5 stars

Open Body Seams During Manufacture

jchasp59, Seymour, TN, 03/01/2012
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
I bought my new, 2012 Fiat 500 Pop on 12/22/2011. Three days after purchase, I noticed an interior water leak and returned the car to the dealer. The dealer found that the cause of the leaks were, "body seams that were left open, unwelded and unpainted during manufacture." Got the car back after 23 days in the shop. That day, I noticed electrical problems and that the leak wasn't … repaired. Returned it to the shop More open body seams were found around the windshield. I requested a replacement. Fiat agreed. The dealership acquired my replacement on 02/10/2012, but has yet to get it to me (03/01). My Fiat Case Manager is Kathy Nelson, but I have no way to contact her. I regret my purchase.
2 out of 5 stars

Can't Wait To Get Rid Of It!

CG13, San Jose, CA, 08/04/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
I've had this car for three years and have put 20,000 miles on it. Bought it because it was adorable, inexpensive, and great for my city-street/low-speed commute (which is now a freeway commute). Here is my take on the car: The GOOD: Cute as heck. Verde Chiaro color still turns heads. Good little car for putting around town (grocery-getter) on city streets. Brakes are responsive. … Storage space in the car is about what you expect - not a lot of room but with a little bit of tetris skills you can fit a lot. Decent gas mileage (I expected better for a car so small). The BAD: I fear for my life on the freeway - no joke - and I am a very good driver who has never had an accident. Blind spots galore! Acceleration is extremely unreliable - sometimes you give it gas and it reluctantly goes slowly, other times the engine revs but it sits there... So if you need to make an evasive maneuver that requires accelerating, hit the gas and hope for the best. Engine noise gives me a headache. Interior shows scratches easily. My tire pressure monitor sensor stopped working at 15k (I haven't the time during the week to have it taken care of since the dealer won't do anything other than oil changes on Saturdays). My boyfriend said it's like a beer can on wheels and worries about my safety every day. Must use 91 octane or better gas for best performance. Doesn't always start on the first turn (Fiat said this is normal for this engine - ???). I foolishly accepted a lease term longer than I wanted and am almost done but am seriously considering eating the penalties for turning it in early. Especially since it looks like it is prone to having more mechanical issues that I would be responsible for.
4 out of 5 stars

2012 Fiat 500 pop

Kellster07, Dundalk, MD, 09/02/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
I love my fiat its adorable inside and out and gets me where I want to go. Due to the wide trunk we are actually able to fit a lot in the back of my fiat with the back seats down including our lawn mower. I have had to replace my windshield several times due to rocks hitting the windshield while driving in highways due to fiat being so low to ground. I also think the windshield glass is … not strong as the rocks were not too big and I was far from the trucks. Another issue I had was my hubcabs continuously fall off, I paid for two and then decided to stop paying for them and have had one missing for 9 months now as I refuse to pay for another. The clock in my car is always wrong, small detail yes but annoying, as I have fixed it to the correct time a dozen times and it weirdly keeps going back to 7 minutes behind schedule. The inside of the car is very hard to clean including the steering wheel and dashboard due to the texture and different finishes. It either doesnt clean it at all or leaves streaks, I have tried a bunch of different cleaning products at this point. The ride is beyond bumpy, my friends who have ridden in the car have stated that it feels like they are on a carnival ride. The back seats are not comfortable at all and not full side seats, so if you want that dont get a fiat. The front seat surprisingly has a lot of leg room per my husband. The car is easy to drive and park and gets great gas mileage. I have people asking me about my car and peering in the window all the time. Its an adorable car and fun to drive but definitely has it drawbacks.
3 out of 5 stars

I'm not sure if my story will have a happy ending

N.L., Jamul, CA, 11/29/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
As I write this, my car currently has just over 52,000 miles on it and just recently came off of warranty. It's a 2012 Pop 500, which is now three years old. Last January, I got in it to go to work one morning, and could not get it into gear. This baffled me, as it was perfectly fine the day before. Turns out, I had to have it towed to the dealership and they claimed that a bearing wore … out in the clutch kit and an entirely new clutch kit had to be installed. At that time, the car was two - I've NEVER heard of such a thing and was horrified! The service manager was vary vague in answering any questions. Fast forward to this Holiday weekend...my daughter and I were headed out for breakfast in honor of my Birthday, when suddenly, the 'new' clutch blows in the middle of a busy city street, leaving us stranded with people honking and waving their arms madly behind us. This time, the car was stuck in first gear, the clutch would not engage and I was in a panic. We finally managed to push it out of traffic to a safe spot to wait for the tow truck. The kicker this time is that my beloved dealership, where I bought the car and have had it faithfully serviced for three years is closing it's doors on Monday!!! This left me having my car towed 15 miles south to a huge dealership that I've never dealt with before, whose online reviews for service are nothing short of appalling. Let me recap by saying that I thought I selected my car very carefully. I have absolutely loved an adored it, even though I've replaced both headlights (they are not cheap!) and tail lights and more hubcaps than I can count by now. I can live with those petty annoyances, but what really concerns me is that I have 16 months left to pay on this car, and the THIRD clutch is being installed this week. For the record, I baby my car, and most certainly do not beat up on my clutch. In fact, I'm hoping how someone can explain how a bearing gets sheared off, resulting in a brand new kit being installed, then the clutch plate gives way in the brand new kit, 10 months later. Looks like I'll be trading in my car as soon as it's paid off! I lack the words to express how incredibly disappointed I am. The WHOLE reason I bought a brand new car was so that I did not have to deal with maintenance problems like this. VERY, VERY POORLY DONE, FIAT!

Edmunds Summary Review of the 2012 FIAT 500 Pop Hatchback

Pros & Cons

  • Pro:Adorable styling
  • Pro:Sport and Abarth models' capable handling
  • Pro:excellent fuel economy with manual transmission
  • Pro:surprisingly spacious for two people.
  • Con:Cramped front headroom with sunroof
  • Con:lackluster acceleration
  • Con:disappointing fuel economy with automatic
  • Con:convertible's poor top-down visibility
  • Con:wait-and-see reliability.


Full Edmunds Review: 2012 FIAT 500 Hatchback

What’s new

The all-new 2012 Fiat 500 ushers in the return of the Fiat brand to North America.

Edmunds says

We'll have to wait and see about its reliability, but the 2012 Fiat 500 is yet another stylish subcompact that proves that small can be cool.

Vehicle overview

There was once a car so small it made the Mini seem like a Big. That car was the Fiat 500, or Cinquecento en Italiano, and it left such an indelible impression during its 18-year lifespan that Fiat performed a Mini-like resurrection to it three years ago. Now, with Fiat purchasing Chrysler last year, the 500 was chosen to be the model that reintroduces the Fiat brand to North America.

While the original 500 was the size of a Little Tikes Cozy Coupe, the 2012 Fiat 500 looks far more like a regular car -- albeit a tiny one. Compared to a 2012 Mini Cooper, it is 7 inches shorter in overall length and 2 inches narrower. However, it is also more than 4 inches taller, allowing for an elevated seating position that not only increases visibility but creates more interior legroom.

Should you want some sun, the 500C convertible (a.k.a. Cabrio) may be to your liking. It maintains the 500's side roof structure, but the center portion is replaced by a power-sliding cloth piece that stacks atop the flip-up trunk. Imagine a cross between a Porsche 911 Targa and an automatic pool cover. The upside is reduced wind and the ability to lower the roof at speeds up to 60 mph -- the downside is horrible rear visibility with the roof lowered.

At the start of this model year there was just one engine offered: a 1.4-liter 101-horsepower four-cylinder attached to either a five-speed manual or six-speed automatic. No, that doesn't sound like a lot of power (and it isn't), but at only 2,350 pounds, the Fiat weighs 218 pounds less than the 121-hp base Cooper, which manages to be reasonably sprightly. Those looking for more mechanical joy in their little Italian should consider the hot-rod 500 Abarth, which debuted later in the model year. Wielding a 160-hp turbocharged engine, a sport-tuned suspension, upgraded brakes and sport seats, the 500 Abarth has the goods to give the Cooper S competition a good run.

Like the Mini Cooper, the 2012 Fiat 500 promises lots of character and personalization in a price category not usually known for those traits. It's also competitively equipped, with a base 500 listing for about four grand less than a base Mini Cooper hatchback, and more practical than choices like the 2012 Scion iQ and 2012 Smart Fortwo. While you might want to check out more traditional choices like the 2012 Ford Fiesta, 2012 Honda Fit, 2012 Hyundai Accent and 2012 Mazda 2 as they offer more room for similar money, the Fiat 500 is a solid pick for a (very) small car with lots of personality.

2012 FIAT 500 models

The 2012 Fiat 500 is a two-door subcompact hatchback available as a hardtop or 500C convertible. Both body styles are available in Pop and Lounge trim levels, while the hatchback adds a Sport midgrade trim.

Standard equipment on the 500 Pop includes 15-inch steel wheels and chrome-trimmed wheel covers, keyless entry, full power accessories, heated mirrors, air-conditioning, cruise control, a tilt-only steering wheel, a height-adjustable driver seat, a trip computer and a six-speaker sound system with a CD player and auxiliary audio jack. The Convenience package (standard on the 500C) adds a leather-wrapped steering wheel with audio controls, Fiat's Blue&Me Bluetooth phone connectivity and an iPod/USB audio interface. The Bose Premium Audio package adds satellite radio along with an upgraded six-speaker system and subwoofer.

The Fiat 500 Sport gains 16-inch alloy wheels, firmer suspension tuning, retuned steering, slightly different styling, a roof spoiler, foglamps, sport seats, cloth/vinyl sport upholstery and the Pop's two optional packages. Satellite radio is a separate option, however. The Safety & Convenience package (automatic transmission required) includes automatic climate control, a compact spare tire and heated front seats.

The 500 Lounge reverts to the Pop's mechanical tuning and includes its optional packages as well. Also included are 15-inch alloy wheels, exterior chrome accents, foglamps, a fixed glass roof (hatchback only) and upgraded cloth upholstery. The Convenience Group adds rear parking sensors, an auto-dimming rearview mirror and heated front seats. The Luxury package adds leather upholstery and upgraded trim. A sunroof and an integrated TomTom navigation system are optional on both the Sport and the Lounge. Dealer-installed accessories like interior ambient lighting and exterior graphics are also available.

The 500 Abarth is for the most part equipped similarly to the Sport but ups performance with a turbocharged engine, an electronic limited-slip differential, adjustable stability control, firmer suspension calibration, quicker steering and a tuned exhaust. The Abarth also has the expected exterior and interior tweaks, including unique front and rear fascias, Abarth graphics/emblems, aggressively bolstered sport seats, a sport steering wheel and red accent stitching throughout the cockpit. Options essentially mirror those of the Sport, as leather seating and a navigation system are among the Abarth's available features.

2024 Fiat 500e First Drive: Little EV, Big Personality
Pint-Size 2024 Fiat 500e Rebooted With Big Updates
The Fiat 500e Is Officially Coming Back to America in 2024
First Drive: 2019 Fiat 500X

Performance & mpg

Apart from the Abarth, all Fiat 500s are powered by a 1.4-liter four-cylinder that produces 101 hp and 98 pound-feet of torque. A five-speed manual transmission is standard on the Pop and the Sport. A six-speed automatic is standard on the Lounge and optional on the other trims.

In Edmunds performance testing, a manual-equipped Fiat 500 Sport went from zero to 60 mph in 10.5 seconds with the manual transmission -- about 1.5 seconds slower than a base Mini. An automatic-equipped 500C hit 60 mph in a rather slow 12.4 seconds. EPA-estimated fuel economy stands at an excellent 30 mpg city/38 mpg highway and 33 mpg combined with the manual transmission. This drops to 27 mpg city/34 mpg highway with the automatic, which is still thrifty, but worse than almost every competitor.

The 500 Abarth is powered by a turbocharged 1.4-liter four that makes 160 hp and 170 lb-ft of torque. A five-speed manual is the sole transmission offered. In Edmunds testing, the Abarth sprinted to 60 mph in a quick 7.1 seconds.

Safety

The 2012 Fiat 500 comes standard with stability and traction control, antilock disc brakes, a driver knee airbag, front side airbags and side curtain airbags. In Edmunds brake testing, a 500 Sport came to a stop from 60 mph in an impressively short 115 feet. Oddly enough, the 500 Abarth took longer at 123 feet (though in fairness that was on a slightly damp test day) while a 500C Lounge stopped in a still solid 124 feet.

In government crash tests, the 500 received three (out of five) stars for overall crash protection, with four stars for overall frontal protection and a disappointing two stars for overall side protection. However, it should be noted that side protection for the driver was five stars -- it was the rear side rating of two stars that dragged down the overall score.

Driving

It may be one of the slowest cars on sale, but the non-Abarth Fiat 500 is willing and eager to pull its weight (especially with the easy-to-drive manual transmission), and exhibits more pleasing noises than other underpowered subcompacts. The steering is rather devoid of feel and numb on center, but press the Sport button on the dash and the 500's steering firms up pleasingly. This is especially true for the 500 Sport, which we think is the model to get given its more responsive handling and ride quality that still betters a Mini Cooper's.

A burbling, snarling exhaust note and a slick gearbox add to the fun of blasting around in the 2012 Fiat 500 Abarth. Its turbocharged engine's robust power band translates into plenty of usable oomph in the real world. Although a 6th gear would be nice, powering past freeway dawdlers is a breeze -- step into it and the Abarth scoots past. Driven briskly on a winding road, the Abarth takes the corners eagerly, aided by its quick steering and sticky tires. But when pushed harder, it's not as buttoned-down and composed as a Cooper, as it tends to bob around a bit during quick transitions over undulating pavement. As with the other 500 models, however, it also provides a more compliant ride than its archrival.

Interior

While the Fiat 500's retro styling screams "Mini fighter," its interior raises the decibels even further. It doesn't possess as many customization options and accessories as its British archrival, but the 500 does offer snazzy two-tone color schemes and plenty of neat little design cues. It also has a more straightforward control layout than the form-over-function Mini. However, the available "Blue & Me" voice-activated iPod control is practically unusable, leaving you to use the standard auxiliary jack.

As for interior quality, the Fiat is not quite up to the Mini's level. There are more hard surfaces, but compared to other cars in its modest price range, they are pleasingly textured and generally higher in quality.

Other than the Smart Fortwo, the Fiat 500 is the smallest car sold in the United States. Nonetheless, the high-mounted front seats allow for an impressive amount of legroom even for tall drivers. Sadly, however, those same tall drivers will find their heads grazing the headliner should they get a car with the available sunroof. Headroom is always tight in the backseat, as is legroom. Unlike most other convertibles, the 500C does not suffer diminished interior space. Rearward visibility with the top fully retracted is poor, however.

Behind the hatchback's backseat you'll find 9.5 cubic feet of luggage space, considerably more than what's offered by the Mini. Lower the backseat in the hatchback and although the load floor isn't completely flat, you'll have 30.2 cubic feet of space available, or about 25 percent more than you'll get in a Cooper hatchback.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2012 FIAT 500 in New York is:

not available
Legal