Used 2016 Volvo XC90 Consumer Reviews
Great ride but electronic nightmare
I love the ride and the drive of this vehicle. However, it has had one electronic glitch after another-each computer reboot leads to a new issue that can't seemed to be resolved at the dealer (Volvo of Louisville). The touch pad has gone completely blank, the temperature gauge can have wild swings, the apps don't work well- the latest is that when I start the car or first back it up in the morning, the radio changes from sirius XM to a Christian FM channel. I have the beige Napa leather seats but the drivers seat has worn thru the finish and I await a new seat cover for a car that is 11 months old. Unless you have much time to spend at the dealer, I would not recommend this vehicle. I tried to trade it in, at the dealer where it was purchased, and was told I would have to pay $52000 in addition to turning in this vehicle to get an similar XC90 ($32000 is owed). Shocking, right? but Kelly the manager said this was her best offer. Do the math, my car is worth about $23000 according to this manager. I would consider this extremely poor resale or an extremely poor manager. Anyhow I'm stuck with an untrustworthy and overpriced vehicle for now. UPDATE (March 2018): Most glitches have been worked out except now my phone won’t pair with the car. I opted not to pay for Volvo on Call ($10/month) so most apps don’t work. Drivers seat cover was replaced but still stains badly and never looks good. It was deemed that the passenger seat was not worn enough to warrant replacement but it just doesn’t look good for a luxury car. Would not buy this car again despite it’s great ride. UPDATE: Sept 2018: The electronic glitches seemed to have been corrected. Same issues with the seats- they stain very easily. I did take out the seat warranty but doubt it will cover. The dent warranty didn’t cover a fist sized dent when I accidentally backed into an ornamental tree. Yes, the back up sensor was beeping but I was trying to avoid the basketball goal and didn’t see the tree! It’s still a great ride and I do enjoy driving the vehicle along with the satellite radio.
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Don't waste your time
We brought our xc90 back on June of 2015 after trading in our 2013 xc60. It was one of the first models, fresh off the assembly line. It is a beautiful car. But don't let it's looks fool you. The first 6 months were great. Then things started to go downhill. The first thing that happened was the hood flew open while we were driving. Luckily we were on a city street and were only driving 30 miles per hour; this could have been a disaster. We had the car towed to the dealer. They identified a faulty hood release and fixed the body work free of charge. Next we started to notice that the safety system is too sensitive. We had 2 instances of the car stopping itself (braking) for no apparent reason while in city traffic. Again, disaster was averted due to low speed and traffic. The car also has electronic and braking issues. Out of the blue the brakes started squealing and grinding to the point that it was undrivable (at 11k miles). Had it towed to the dealer where the front and rear brakes and rotors had to be replaced. While there, I asked that the software be updated (the dealer couldn't manage to figure it out when I was last there). They had problems with it. My car was out of service for 2 weeks due to an inability to update the software that controls many features of the car. A week after I picked it up I took it back because the brake light would not go off and all of the tire sensors were on. It's been there for the last 2 weeks and they can't figure out how to fix the issues. Shame on volvo for using its customers as guinea pigs; the car has many issues that they are working out in the field and it's not okay! Save your money, time, and energy and buy something else! I've moved on to a lovely audi!
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- T6 Momentum 4dr SUVMSRP: $14,50016 mi away
- T6 Momentum 4dr SUVMSRP: $13,91816 mi away
- T8 R-Design Twin Engine Plug-In Hybrid 4dr SUVMSRP: $17,99118 mi away
Nothing like an Electrical Fire to Ruin your Day
The dealer while very nice has no clue on how to fix these cars nor for that matter Volvo. We had been having issues where the onboard screens would blank out when nav in use vehicle would do it twice and then reload while vehicle was in use. This was an issue as your speedometer goes out and we were planning on taking it when it happened on a short trip but this time we smelled an odor then smoke came bellowing out of the center console. We turned off the unit and contacted the nearest dealership. The car has been there two weeks, contacted Volvo North America only to be told they could not find anything but they thought it was due to software needing to be updated. Updates were made and when dealer went to move car, battery was dead. We were told they checked it out with meters and again felt it was a software issue. Car was checked out and I was told the car was repaired. I drove 100 miles to pick the car up only to get in and there was an error indicating the Battery Charge was low after being assured that despite my concerns that it had to be more than a software issue. The car is still at the dealership as I was not willing to have them jump it and attempt to drive it home until they could get with Volvo North America. I would hold off purchasing as no one seems to know how to fix it. Very disappointed
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Volvo XC90 T8 Hybrid is a Beast!!!!!
I own a brand new 2016 XC 90 T8 Hybrid. As stated in many reviews, it is an awesome, awesome car!!! It is a BEAST!!!!! Beautiful exterior styling, and very smartly designed interior. The T8 Hybrid is a perfect combination of Eco mode (electric) for short trips, and power mode (gas) for longer trips (very fuel efficient engine). Power is stunning ( not quite Tesla, but at a better price point), for a 4 cylinder (who would have thought a 4 cylinder and electric motor could punch out almost 400 HP). Add the safety components, and this is almost the perfect car for today's market. Great job Volvo. You have hit the SUV "sweet spot". The perfect combination of form and function. I am glad to say I am one of the first owners of this great vehicle. May Volvo find much success and thrive in the future. The XC90 (especially the hybrid T8) is a thoroughbred. Still great after 7 months of use!!!!!
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This SUV is the next step in the future of driving
At least get the Convenience and Momentum Plus packages with this Luxury vehicle.The vehicle is built on proven technology. I realized that a lot of the gadgets and feature were already in some of the other Volvos, but the XC90 just take them to higher level. The XC90 drives sweet, I just have to get use to the engine turning off at every dead stop, and restarting when the brakes are released. The inside is somewhat captivating, and there is more than enough room for everyone. Power outlets placed in strategic areas around the vehicle, and air vents are right in your face. Update - After six months of driving the vehicle, some of the issues I have had has been software related. We had to visit the dealership at least five times during that period to get software issues fixed, some of these issues were serious, while others were not so serious. Also the pickup/acceleration is slow in every drive mode except "dynamic", then it kicks assets.
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