Used 2016 Volvo XC90 Consumer Reviews
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DO NOT BUY!!!
had to replace the entire motor on a 2016 SC 90. Although it had 60,000 miles it was perfectly maintained. Dealers response was " should not have happened but it did" Volvo covered the cost of the parts but it still cost us $63,00 in labor. We told dealership if they stuck by their product, we would buy a new Volvo and be a customer for life. They told us they were sorry but couldn't absorb the labor cost. it is the last time we buy a Volvo. we had 2 Toyotas that had no major problems for over 100,000 miles. A norot should not have to be replaced in a high end luxury SUV with only 60,000 miles. Going to back to reliable Toyotas!
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Disastrous Volvo XC90
This car sold me on how beautifully it was designed - I was so excited for this new car... the excitement ended quite quickly. This list of things that went wrong are too many to list, however my car was in the shop every couple months the first year. The worst part is the Volvo strung me along with my major issue being that there is a computer glitch on the 2016 model that is causing transmission problems. When you go to accelerate there is a major lag, and Volvo just admitted to me after 6 months of dealing with this that they don't know how to fix it!
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2016 Volvo XC90 Stay away for now
I've had the car since February and this is my third and last Volvo. The quality of the software in the car is just terrible! Internet would not come in. Voice recognition just did not work... Every time Volvo fixes something on the car, something else breaks. This last recall brok the GPS. It doesn't put me in the right city! Some features are there to configure but simply do not work... Do not try to disable the auto-engine stop feature. Although the option is there to select it or not, it doesn't do anything. Hope you like driving in comfort mode because, even if you can configure the driving mode at startup, the car will always start in comfort mode. So, you need to disable auto-engine stop and comfort mode everytime you get in the car! Volvo is adding new features to the software (Apple CarPlay)... How about fixing the software that is there and then add new things? As I said, this is my last Volvo.
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Amazing SUV for its price
Coming from a BMW X3 this car has so many more safety and luxury features at the same price SUV. Not to mention it's much larger and much peppier engine. My wife and myself also looked at the BMW X5 and mb gle and Audi Q7. We found x5 to be very expensive and the BMW dealer by us has a horrible service department, but the SUV drove nicely and interior was nice but very similar to the Volvo but 8,700 more for comperable equipment. The gle was a bit small and no third row, transmission was a bit rough when passing. The q7 was very out dated, no technology features, no safety features, worst fuel economy, we have no idea how it was rated so highly, it felt like it was a decade behind the others. We also looked at the Range Rover sport, this was a very nice SUV but over budget about 24,000 more than the Volvo. When looking at the Volvo make sure you drive both regular motors we found the base t5 to be under powered and noisy. But for a few grand more the t6 engine is very quick and the transmission reacts much smoother than my Mercedes Benz e350. The fuel economy has been surprisingly good for a larger SUV about 24 mpg. I definitely recommend the active cruise control and cornering head lights both are great options and the kids love the very large sunroof. The iPad interface takes some time to get used to, but everything is voice command also and the dash board also cam be customized to view whatever you want. If you send some time with it everthing including changing its colors are customizable, maybe a bit too much. I wish the auto on off would stay on the last setting used like most European cars instead of turning back on each time you turn the car on and you need to flip to a second screen to turn it, just not ideal. The seats are very nice and designed to mold very well to your body, much more comfortable than my Benz or wife's old x3. Overall I have been very impressed and would consider the up coming 90 sedan over replacing the E class with another E class if the features and ride are the same for less like the xc90 is. We paid very little and upgraded to full autopilot up to 80mph, which is a nice option to have when caught in traffic. No issues so far, only regular oil changes and some computer updates.
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Considering the hype about the Volvo brand, indeed
I purchased this coming from a Lexus 400h expecting to be wow'ed. The test drive was good. The 360 view, the dashboard were fantastic looking and I was blown over. Post purchase, I began to uncover lots of common sense things that the car simply refused to do. Unlike the Infiniti, the 360 view is not attainable unless you go through several clicks and swipes on the very cool tablet/ipad like dashboard controls. The purpose of the 360 view is lost totally. The rear view can be replaced with the 360 view but then you lose the range of vision of the road behind you. Radio settings are made unnecessary complicated. Another example, the simple and easy windshield wipers. You would think they would have these automated down pat but no. Unlike the Lexus, you actually have to tell it that it is raining only after which it does some level of automated speed up and slow down of the wipers. The service was "ugh" and "aargh" always - condescending disposition of the people and poor time estimation at the top of the problems. A supposed 45 minute wait became "a few more minutes", "half hour more", "15 more minutes" to three hours! There was one time when the service person told me that car pick up for maintenance will happen only if I was disabled in some manner which was an outright cooked up story. The service people behave as if they are high and mighty and want to show that they control who gets picked up and who doesn't. A simple reason such as, "We don't have drivers or cars to pick up at that time" would have been totally understandable for inability to pick up. Lexus service was soooo much better! These are registered complaints and I received apologies. I was okay the first time but some issue or the other came up which did not have to come up. The router and the wifi is not of great strength as advertised for sure. The Lane Assist detected white dashed lines only. The double yellow line and the solid white line were totally ignored. To top all of this, the car self-braked many times for the wrong scenarios such as a car coming on the opposite lane, a parked car in a turn and didn't stop for a stopped vehicle causing a head-on collision and was totaled after 6 months of usage. In conclusion, it comes with a few cool bells and whistles but it is not a well thought through car for overall execution. Service gets the lowest score. Truly disappointing.
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