Used 2016 Volkswagen e-Golf Consumer Reviews
E-Golf - Be Ware It is A Newly Introduced Car
BUYER BEWARE. We recently purchased an e-golf that stopped driving. Car was charged and electrical system worked but it would not drive while in gear. It was towed to dealer (Capital VW in San Jose, CA). Service department reported that diagnostic showed 'power button was pressed', which was not the case, even so it should not stop functioning. After couple days we were told that 'firmware is updated' and that car can be picked up. No explanation of actually what had gone wrong. We were told to open a case with VW service. VW response was that 'car now works and is under warranty, take action outside of VW if you like'. Be ware that this is a newly introduced car with potential bugs.
Buyer Beware!!!
I bought this car in California and told the dealership that I would be moving to Georgia within the year. They never told me that I would not be able to get the car serviced in Georgia. I paid to have it shipped Georgia, and now that it is time for my 1st maintenance, low and behold there are no dealerships who have been trained on servicing the car. Now I am stuck with a car that can't be serviced by VW, and am told that if I have it serviced by a non-dealership mechanic it could void my warranty. When I called VW to try and see if they could have someone trained in the area, they told me it was MY responsibility to know whether or not they service the vehicle in other states. Who has ever heard of a car made by a major manufacturer that could not be serviced by at least one local dealership? So much for customer service! If you are thinking of buying this car, and think you could ever move to another state during the time that you own this vehicle - then by another vehicle instead.
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- SEL Premium 4dr HatchbackMSRP: $8,779183 mi away
- SE 4dr HatchbackMSRP: $13,2908 mi away
- SE 4dr HatchbackMSRP: $9,999104 mi away
Recently leased 2015 E-golfs.
Before I begin my review I want to say I am in the Navy and this is the first time I am writing a negative review about anything that I have bought in my life. I recently leased one of those 2015 Golf-e models. It looks great feels great until you get on the freeway. The mile estimate on the sticker is not nearly accurate. I drove only 40 on a fully charged battery and I was almost out of juice. Beware and avoid at all times if you commute on highway to and from work. Unless you want to see your wife crying and deal with all the head aches and range anxiety due to fact that the battery runs out so fast when you don't have the break regenerating. If you how ever like traffic and drive only in traffic by all means get it. The moment there is constant acceleration cross your finger since you will be looking for a charging station in no time. If you are lucky enough you don't have to pay and the charging station actually works. I will post a video on you tube to show the true performance of the Golf-e on a highway. I guess if you drive in town less than 40 miles a day this car is for you. If not I do not recommend taking your chances like I did. Now I am stuck with a vehicle I cannot use for 3 years.
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Should have kept my Prius
I work 9 miles from home and have to charge my car every single night and I’ve only had it for three weeks. Because I drive in bumper to bumper traffic I can watch the 107 mile fully charged battery drop within 10 minutes down to 87 and then down to 55 before I get home. It can take 22 hours to fully charge. So I have to charge it every night for 12 hours and hope that it is fully charged. 9 miles using up 53? Who made this piece of garbage? I was told by sales to “realistically” expect 100 miles per charge, not the 126 advertised. Also, the delay does not work at all. I put it on for the first time and in the AM my car was still at 55. I live driving it but this is a scam.
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e-Golf is a fraud.
- Customer service won't help unless your attorney calls. - My e-Golf broke the 4th day and it's been being repaired for a month now. Still waiting. They don't even know what's wrong... - No loaner provided. No compensation. But yeah, I keep paying the lease despite not driving my car for a month - Buy a Volt, a Leaf or a Tesla. Don't even think on a e-Golf. Don't ever consider a Volkswagen.
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- Performance
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- Reliability
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