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Consumer Reviews for the Buick Envision
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In for repairs for 45 days no help from GM
J Wells, 08/23/2017
2016 Buick Envision Premium I 4dr SUV AWD (2.0L 4cyl Turbo 6A)
2016 Premium 1 has been at the dealership for repairs because of all safety systems faults (Air Bags, ABS, AWD, Power Steering, Stability Control, you name it) for 45 days now. GM Senior Advisor was assigned to my case bu would not answer my phone call or return them. Finally after several attempts to get some answers on getting this problem resolved I had an attorney write a letter to … GM stating my states lemon law. Within 2 days my "Senior Advisor" found my email address and sent me an update on my case. Only stating that because I involved legal console that she could no longer assist me. Well she haven't been assisting with anything to that point so I'm not sure what changed. Now at 45 days out of service I continue to wait with no other feedback on a resolution.
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