2024 Toyota Sienna Consumer Reviews
Pricing
Underpowered and uncomfortable
I was on a waiting list for a 2024 Sienna. I'm a huge Toyota hybrid fan and have had several models off and on since 2012. I was really looking forward to this van, but upon driving it found that it was struggling to get up a moderate hill, even in Sport Mode. My significant other felt the passenger seat was riding too high. Somehow the Highlander Hybrid and Grand Highlander Hybrid can feel adequately powered, yet the Sienna feels sluggish. Minivans in general are more practical than SUVs for families with young children due to the sliding doors, so if they could make this perform (and have more comfortable seats) a little more like a Highlander or Grand Highlander, even if they had to sacrifice a few mpgs due to the weight, it'd be amazing, and I'd consider it once again.
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Toyota can't spare a spare tire.
For a company that prides itself in vehicle safety and customer service, it is unforgivable how they are handling spare tires in their newer Sienna's. Given how hard it is to purchase new Sienna's right now, they come "as-is" per the dealerships I've spoken to. The model we bought, surprisingly, did not come with a spare tire. When I talked to a dealership on how much it would cost to add a spare tire, they quoted me $800. When I checked the "build" option on Toyota.com, it showed $25. It's absolutely amazing how Toyota is taking advantage of its customers right now. I wanted a Toyota for its reliability, but now I'm going to leave the brand for the same reason.
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- XLE 7-Passenger Hybrid Passenger MinivanMSRP: $46,98813 mi away
- LE 8-Passenger Hybrid Passenger MinivanMSRP: $40,98814 mi away
- LE 8-Passenger Hybrid Passenger MinivanMSRP: $40,48814 mi away
Great in Snow!
2023 Sienna XLE AWD. Its more of an SUV. The hybrid is the way to go..not only does it do better than the advertised 35 mpg combined, but, contrary to other reviewers it has plenty of power. (The electric combines with the gas motor to give extra hp in the sport mode). It just feels like a safe vehicle..it rides and accelerates smoothly (unless you floor it, then of course, the motor roars). If you want it quiet tho, just switch to Eco mode, be easy on the gas, and its quiet and smooth. I did not find there to be a problem with the so called "non removable" second tier seats. Remember, the "stow and go" seats on the Pacifica hybrid are eliminated as the hybrid battery takes up all the room for the fold up seats. So, those are not removable either. Its easy to compare the Sienna to the Honda or Kia mini vans...the Sienna beats them bad in fuel economy, almost double at 36 (fwd) to their 20 mpg. As far as I know, the Sienna is the only mini van with AWD. Speaking of AWD, I recently drove 250 miles in a Christmas storm when pretty much many of the airports were canceling flights. During my trip, I saw at least a dozen other cars slipped off the road, by my Sienna "never spun a wheel". The AWD makes it safe (not to mention the safety tech, such as adaptive cruise, lane keep assist, airbags, etc.), but the icing on the cake is 35 mpg for an AWD with 7 or 8 passengers. There is nothing else (that you dont have to plug in) that can do that! Its not just safer, its better. Cons: Like many others, the infotainment system is fickle, and "works when it wants to". Oh, and by the way, the foot powered door openers are a gimmick. Best is to turn them off. Yea, they look cool, but, under your car clogs up with road grime and the sensors dont work. Update: While I sold my Sienna, my son bought a Platimum, and its also working out well for him. Downsides: Toyota works hard at making them scarce, and makes too many Tacomas, and others, and not enough Siennas. Then, dealers want to jack up the price, to make sure you are upside down in the vehicle forcing you to drive a vehicle you hate because you cant afford to write a check for 10k that you paid above msrp, because you were desperate and bought into Toyota's artificial supply chain issues. Dont pay over msrp. The Sienna is good, but not that good.
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Quality van that's winning our hearts!
This is an impressive van with outstanding fuel mileage, good towing capacity, lots of room, and nice driving and handling characteristics. We recently traded a ’17 Toyota Prius V on a 2023 Sienna XLE, after our loyal ’96 Volvo 850 wagon came to the end of its 25-year career hauling trailers, people and gear for us. Nothing like the trim, low, heavy duty Volvo is available anymore. We didn’t want an SUV, so we checked out minivans. The Sienna seemed to have the right combination of features for us. Ours is a Toyota Certified Used Car with 13,000 miles on it. You get better warranties with a Toyota Certified Used Car than with a new car, so this van represented a good value. Positives: -- Nice handling for a van; neutral steering with good road feel; best fuel economy of minivans by far; perfectly adequate performance; high quality assembly, and all the room we need for camping, vacations, shopping, and music gigs. -- Brakes are powerful and progressive. We’ve had none of the perceived braking issues other owners here complain of (I should note we’ve had several hybrids with regen brakes before this one). -- We find the Sienna a pleasure to drive in town, in the country, and on the highway. Negatives: -- The car’s too big. Toyota could have easily made it 5-8 inches narrower than its 78.5 inches, a little shorter, and retained all the interior room and safety needed. Bigger isn’t always better. -- The van is also too complex, as nearly all new cars are now. There are no bone-simple cars for sale anymore. I’m glad we have extended warranties. I’ll never work on this car myself other than checking oil, fluids and tire pressures. -- Controls are scattered around the instrument panel like on an old Citroen DS, but even more so. It’s all a bit challenging to learn, but I’d rather do that than have to wade through screen menus to adjust radio, audio HVAC, or open and close doors. The touch-screen thing is really unsafe, as far as I’m concerned. -- The front seats could be a little better, but I threw a cushioned seat pad into our driver seat, just as I’ve had to do with other cars, and all’s well. We’ll try the same with the passenger seat. -- This has got to be the ugliest car we’ve ever owned, lacking a good line anywhere, from any angle. But I know styling is a matter of opinion, and this isn’t the first time we’ve owned quirky-looking Toyotas. We had two Tercel wagons in the ‘80s. The Sienna looks better in ugly-hiding darker colors. We’ve named our gargantuan white Sienna “Moby” – the white whale. We’ve installed a Class 3 hitch receiver and electric brake controller. We’ll be towing an aluminum car hauler with tiny old cars on it, or maybe a camping trailer or cargo trailer now and then. I’m confident the Sienna will handle everything well. I’ll add weight-distributing towing tech if needed. We won’t get into a hurry. And I don’t care if the Sienna is a little slower than other vans to 60 MPH. It’s plenty fast for highway merging and passing. The 4-cylinder engine sound doesn’t bother us. It’s actually a pretty nice sound. We’ll happily trade a little engine noise and acceleration now and then for 36 MPG in a minivan. The Sienna hybrid seems a fine vehicle, built to typical Toyota quality standards. We are already very fond of ours. I’ll check back here after we’ve had it for awhile.
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Fantastic mileage and very practical but unrefined
Positives: Fuel economy is tremendous at about 37.6 average over 1000 miles. Power is fine. Not fast but is even fine on mountain grades with a full load. Rides well. Quiet at highway speed. Good visibility. Easy to fold third row. Good passenger space. Lots of cargo space (though less than class leaders). Negatives: Engine is really loud and unrefined under moderate and hard acceleration. We also have a Honda Hybrid which is much more refined. Toyota can do much better with refinement. Backup camera is really low resolution. It is hard for kids to use the levers to access the third row. Honda does it better with their push button system. Wish it had wireless CarPlay. To sum it up. This car is practical as can be and gets tremendous gas mileage but you pay for it with a noisy and gritty sounding powertrain that really sounds awful on steep hills (though moves the car just fine0. Hopefully Toyota improves that and the infotainment on the next update. If they do it will be perfect. Especially if they let you get 8 seats in top trims.
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