Used 2017 Toyota Sienna Consumer Reviews
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Just an OK van
This van has been just okay. The new 8 speed transmission is horrible.. It acts as if something is wrong with it. I had the software updated, it helped but it's still not great. It often acts confused and jerks. Also with the 2nd row middle seat out, it has an awkward cup holder bump thingy on the floor that everyone trips over... It is a very strange design. The paint on the front bumper is chipping also. Otherwise, it's typical Toyota quality, solid, quiet on the highway with no issues. For the money spent, it's a good value if you can overlook the annoying issues mentioned above.
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2017 VERSATILITY, COMFORT, AND STYLE
After 50 years of marriage my wife and I have leased, purchased, or used as a company provided car over 60 vehicles. This includes a top of the line 40' diesel pusher motorhome. At our age we decided to downsize homes, vehicles, and other toys for mini-size STYLE, COMFORT, AND ROOM. The 2017 Sienna met all those needs and more. First, the ride is smooth without feeling every bump in the road. (If you want a stiff ride you can get the sporty version.) Next, is the seating. The second row seats are the same size and quality as the front seats. They don't fold down level and out of the way, but they can be removed if necessary for a full cargo capacity. The third row of seats can fold down and out of the way or provide a nice well for holding groceries. It has all the modern electronics popular today, including an "Easy Speak" feature--a mic with speaker for rear-seat passenger hearing from the front. Although the roof rack cross bars are easily adjustable, they do not have any locking feature that would prevent theft, but there are two rings to which cable locks could be attached to prevent theft. I made two steel bars to bolt to the rings between the cross bars. Our roof top cargo carrier rides great holding four sets of golf clubs. I've read some of the negative reviews (acceleration et. al.) but I have found none of them to be true for us. As I said, we've had the best and the most expensive, but this minivan really meets our needs. But there is a design flaw because you can't open the left side passenger door AND have the gas fill door open at the same time. The door hits the gas fill door and a passenger cannot exit the vehicle.
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- XLE Premium 8-Passenger Passenger MinivanMSRP: $22,59096 mi away
- SE 8-Passenger Passenger MinivanMSRP: $29,99096 mi away
- XLE 8-Passenger Passenger MinivanMSRP: $27,99096 mi away
Run flats are flat
The run flat tires on Sienna 's have a history of problems back to 2006. I had spoken with the San Francisco Toyota dealer who assured me this was resolved. Yes, indeed, by 19,000 I was purchasing a new set so they resolved it, in favor of Toyota and Bridgestone. We took into the snow with 4,000 miles on it and about 5 inches of snow, the AWD performed poorly, as compared to the 2008 Sienna AWD we used to own, both with Bridgestone run flat tires. Further, the brakes warped by 12,000. Toyota did replace those brakes after a lot of complaining. We have had Toyota sienna's before. But paying so much for this limited AWD sienna vehicle and disappointments with safety features of tires and Brakes, have made me question Toyota's claim of listening to the consumer. This will be our last Sienna.
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Greatly Improved over 2014 Sienna
I totaled my Sienna 2014 XLE after 3.5 years of driving it. I hit two deer in a 75 mph zone. Air bags deployed, and I wasn't injured except for ear problems due to the side airbag hitting me in the ear. I now have a 2017 Sienna SE Premium. Technology is much advanced since 2014. The BlueTooth interface is greatly improved (much easier to use with a shorter introduction: "How may I help you" as compared to the long explanation before), though during phone calls people can still tell I am in the car (however, one friend told me it sounded better than the 2014) . By comparison, with my 2010 Kia Sorento BlueTooth, people usually couldn't tell I was driving. The Kia had the microphone on the driver's side windshield pillar; Toyota has kept the microphone in the center above the rear view mirror. iPod interface is greatly improved since 2014. The navigation screen is bigger and better. There is now an information screen in between the speedometer and tachometer. You can customize the screen (mpg, digital speedometer, miles to empty, etc., outside temp is always displayed on the screen) as well as view turn directions, speed limit, and iPod content from the screen. The seats are much more comfortable than those in the 2014. Down hill assist works great: I do a lot of mountain and hill driving. The 2014 had down hill assist, but it didn't work well. Cabin lights are improved: window, door and cup holder lights are brighter and easier to see; they are now blue instead of green. The ride seems quieter than the 2014, even though the SE comes with 19" rims. The handling is better--tighter, more responsive steering. The engine is now 8 speeds for better gas mileage, but I notice that the pick-up isn't as good: it seems to take longer when I step on the gas getting onto the freeway. The 2017 comes with LED daytime running lights, and the tail lights are LED, so that it looks like they are all white until the diodes light up. The SE does not have automatic third row windows--I miss that: they can only be opened manually. The XLE comes with automatic third row windows. The SE Premium comes with 6 speakers instead of four, which is one reasons I went with Premium; however, it also has a rear entertainment system, which I think is a waste. I didn't want it. I would have preferred automatic third row windows or parking assist or adaptive (radar) cruise control, or a subwoofer, or another moon roof, or cooled seats to a drop-down screen that sometimes rattles and will probably never be used. All that wiring for nothing (Blu-ray player to screen, input jacks in the rear (s video?!), headphone jacks, wired into the sound system)! The built-in Blu-ray player takes the place of a storage shelf that I used to use. I almost backed out of the sale because I didn't want the entertainment system. Why oh why, Toyota, did you have to put the entertainment system in? People have iPads and gaming devices with better screens, but I can't buy a stand alone cooled seat, or automatic third row windows, or any of the other useful items I mentioned previously which would have taken much less wiring. What were you thinking? I went for the SE instead of the XLE because I wanted a black interior. I wear a lot of dark clothing and had problems with dye transfer in my 2014 Sienna with its light grey seats. There are still two glove compartments, but the top one no longer has shelves and seems smaller than the one in the 2014. There is a feature that uses the front microphone to project the driver's voice through the speakers so people in the back can hear the driver better. Interesting. We used it just for the fun of testing it out. It works, but is it useful? The dealer threw in rear parking sensors for free as I was waivering.
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Run Flat
This Sienna minivan would be much improved if the Run Flat tires would last long enough for us to get a flat. The cost of being replaced after 35,000 miles with new run flats is to the tune of just over $1,000. There is no spare, there is no jack for the spare available for this vehicle. We are now in the process of purchasing five new tires plus a rim so that we will not have the need to purchase new tires every year and a half. All the Seinna minivans come with these new Run Flat tires which are not worth their price tag. The size of the tires are 17” which is not ordinary for tire companies to carry. But of course they can be ordered. Our run flats will be replaced with a top of the line Toyo tire which will last roughly about 65,000 miles for just a bit more than the run flats. And also come with free flat fixing and replacement Under certain conditions. It does pose one problem, where will I store the spare. But being taken advantage of by managements decision to use these tires on the minivans is not something I can abide by. This is the second Toyota for us and the last. Customer lost due to poor judgment by Toyota management.
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