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Used 2021 Toyota Highlander Consumer Reviews

3.6 out of 5 stars
96 reviews

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Cons
3 out of 5 stars

Toyota Lowlander

Tim Oden, 05/05/2021
2021 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
13 of 21 people found this review helpful

Half of the gadgets don't work. Tailgate opener doesn't work. Phone app has a known (incurable) bug. Cryptic instruction/owner manual does not begin to tell you how to disengage the useless technical gagetry. For a new vehicle, I give it a 6.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Pre Collision system

Karen Flores, 04/06/2021
2021 Toyota Highlander L 4dr SUV (3.5L 6cyl 8A)
7 of 11 people found this review helpful

I had different toyota for the past years all of them with the PCS but this one (sport utility fwd L) is not even displaying the warning signal, took it to dealership and said nothing wrong with it just adjusted sensitivity but nothing change... very disappointed, and consumption it’s really bad, too much gas for a couple minutes of driving

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5 out of 5 stars

Very good overall

Bob V, 03/22/2021
2021 Toyota Highlander Platinum 4dr SUV AWD (3.5L 6cyl 8A)
2 of 2 people found this review helpful

Bought the Platinum. Love the safety features, available in all trim levels. The added cameras on the Platinum take the guesswork out of maneuvering and parking the large is a vehicle. Rides well on the highway.

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5 out of 5 stars

Gets the job done!

PR, 09/04/2022
2021 Toyota Highlander L 4dr SUV (3.5L 6cyl 8A)
2 of 2 people found this review helpful

2021 Highlander FWD "L" trim package here. Purchased new in Feb. 2021, have 18k city miles on the vehicle as of Sept. 2022. Observations that may be of interest: -3rd row should be for elementary age children only -carpet is extremely hard to vacuum due to the materials used -headlights are so bright at night oncoming drivers will flash you constantly (super annoying). I have had to align them towards the white fog line and down and turn the knob down 1 time to basically run the "running lights" at night in order to appease other drivers -Toyota will provide free services for every 2 years at 5k intervals for tire rotations but every oil change must be done every 10k. Was not comfortable with doing city mileage on the same oil all year so I asked them to change the oil. They did, but told me I was doing the service prematurely, so I would forfeit my extra year of coverage. -oil level was low on my first oil change at 5k miles-glad I had it changed early! -I did not agree for Toyota to track my vehicle while setting up the vehicle software at the dealership so my on-screen maps don't work unless I use my phone to override the system. -oil changes require a large plastic shield to be removed, and a special tool needed to remove the oil filter housing. -door jambs get extremely filthy after driving in rain. A good spray wax helps keep it clean but the sand and dirt accumulation is annoying. -So far I have not experienced any wind noise that others have complained about -my weekly MPG average is pretty much stuck at 21 mpg, I drive about 85% city 15% hwy. I'm sure this would improve if I drove hwy more. Overall I like the vehicle. It's comfortable, hauls my family of 4 easily, and is fun to drive. I would buy another one.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

All that we expected and more

HD, 10/26/2021
2021 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
2 of 2 people found this review helpful

Very nice and spacious mid size SUV. The infotainment center is easy to navigate and the buttons visible and self explanatory. The third row is roomy enough for a short trip, since the second seats can be move forward and backward. The Highlander is a very comfortable ride!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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