2024 Tesla Cybertruck Consumer Reviews
Pricing
This product is just not ready
Put down the deposit 4 years ago. Took delivery in May and going through the lemon law process right now with my state. It's been nothing short of a nightmare and I legitimately don't think they tested this vehicle at all. The list of issues is too long to state, but here were the largest ones: - Scary vibration at highway speeds. Drivetrain has been replaced twice - Red screen of death 3 times - Tonneau cover didn't work at delivery. Told to make a service appointment. Took 4 weeks to get fixed. Broken again 1 week later - Side trim for tonneau cover came off on both sides - Bulging button on the trunk. Like a bubble. Suspect water intrusion. The Close button doesn't work - Interior trim is warped and bubbled - Pedal issue (that everyone had) - Time around windshield (holding windshield and sunroof in place) looks moldy and uneven - Alignment was horrible at pickup. Had to get it realigned locally. Again, there are countless other issues. Owning this car is essentially a full time job dealing with Tesla's non-existent and abysmal customer service and trying to get the car rebuilt piece by piece. But it's wack-a mole. There are always countless things wrong. In terms of driving, it is fast as hell. Parking is very hard. The cameras appear to be misaligned. And you get tones of reactions (from thumbs up to middle fingers....plenty of middle fingers). I can't help but feel like I was taken advantage of by Tesla and they knew this vehicle was not even close to being customer ready.
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Happy with my Cybertruck
3 months and 5k miles later, I am thoroughly enjoying the driving experience and utility of my Cybertruck. I am an owner of a medium sized electrical contracting company, husband, and father 2. The cybertruck has excelled at light duty work during the day as well as being a family hauler. My truck spent a week in the Service Center with a faulty part with less than 300 miles on the odometer. Other than that I have had zero issues. I load the bed & frunk with construction material on a daily basis and the truck does what I need it to do for work. It’s loaded with tons of tech and features to keep the kids entertained on longer trips. As a person who has never owned an EV or Tesla but has owned pick-up trucks for 15+ years, I am very pleased and do not miss my ICE pick-ups at all. Admittedly, I do miss the multi-function tailgate of my last truck at times. The biggest negative I have is the exterior. The stainless steel is difficult to clean and does get a ton of fingerprints. I do not wish to wrap the exterior as it is not exactly cheap. That coupled with the week it spent in the service center knocks the rating down from 5 to 4 stars.
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- Base Crew CabMSRP: $69,99012 mi away
- Base Crew CabMSRP: $67,99523 mi away
- Base Crew CabMSRP: $80,7502 mi away
Best all around vehicle sold today. Get in line!
Likes: 1.) Steer by wire combined with rear wheel steer needs to be on every large vehicle. Ease of maneuverability is better than any vehicle on sale today. 2.) Adaptive air suspension corners flat while providing excellent ride quality loaded or not. Low ground clearance for entry/exit yet 14-16" for offroading. 3.) Crazy power while still being efficient. One pedal driving. 4.) Lots of cabin and cargo room for the slightly smaller full size truck footprint. Great for parking garages, urban driving and trail riding. 5.) Covered vault (aka bed) is great for hauling items to keep them out of the weather and secured from theft. 6.) Sound system bumps 7.) 9.6kW of onboard power for the (4)120V and (1)240V outlets. Like bringing a silent generator everywhere you go. 8.) Powered frunk is great for a golf bag with woods, long gun bags, groceries, tool boxes or to sit in. 9.) Being able to use Sentry mode and see people looking at my truck from my phone. I usually make it fart to make them laugh. 10.) 2500 lb cargo and 11,000 lb towing 11.) 8yr 150k miles battery & drive unit warranty and basically no maintenance. 12.) L-track in the bed and 4 rooftop bar mounting points 13.) Tesla app as key 14.) Probably the safest vehicle on the road Dislikes: 1.) Wish it had a digital rear view mirror 2.) Still waiting on FSD to become available (early adopter pains) 3.) Fingerprints on the stainless 4.) No place for a spare tire under the truck or bed. It has to take up room in the bed. 5.) Some NVH opportunities with the interior trim 6.) Highway towing with large trailers is not for the time sensitive person but towing low speed or around town is effortless. 7.) Makes driving other vehicles unbearable
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Excels at nearly everything
First thing you will notice driving is the steer by wire. It has become something I will demand of any future vehicle purchases. It makes maneuvering effortless and gives the truck a much sporter feel while not making it twitchy going down the highway. The suspension is very comfortable while still allowing flat handling on twisties in sport mode. The size is just right for child seats in the rear with a ~6' enclosed bed and has an extremely tight turning radius. I had a Rivian R1T before and that back seat was a deal breaker for car seats. The rear seats fold up and gives you a dead flat floor and the suspension drops to ~8" of ground clearance for easy entry/exit. If you have a large, old dog, they will have a easier time getting in and dog mode will keep them cool if you have to run into a store on a hot day. While in the store, you can use sentry mode to see how they are doing inside. The cabin is very quiet and has a great sound system. It feels more spacious inside then it looks from the outside. The offroad modes make this truck very capable offroad. The onboard power inverter has 120 and 240V outlets so you can power almost anything: job site, campsite, tailgate. Oh and FSD will basically drive anywhere you put into the gps. Nearly all of the boring driving I leave to FSD and I take over when the road opens up to enjoy driving. The A-pillars aren't a problem for visibility on most roads but I do find myself moving my head a lot on bendy roads. The bandwidth of what the truck can do well is probably the most impressive thing to me. Its my luxury cruiser, weekend joy rider, home chore workhorse, daily commuter/chauffeur, family hauler, and home power backup (+$2500 + install).
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Better Options Out There
After the enthusiasm wears off and you get tired of people asking about it, you realize you just spent over $100k on a Cars and Coffee car. Steering is fantastic and some of the options such as air suspension make it fun. But in reality, there are better options for EV Trucks such as the Rivian and Lightning. If you want to be seen and treated like a Celebrity get the Cybertruck. If you want an EV Truck get the competition.
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