Used 2014 Subaru Outback Consumer Reviews
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Stylish Workhorse
This is without a doubt the best car I've ever driven in adverse weather conditions. I had no qualms about driving in snow. Always felt in control. I would highly recommend it to anyone who needs a spacious interior for family, or just to carry a lot of stuff. Surprisingly peppy for a 4 cylinder with a CVT transmission. Can't beat that Subaru boxer engine.
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Love it!
The Eyesight feature is fantastic!
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3.6R Outback
Whatever is good about Subaru's H configuration is enhanced in this 6 cylinder version. We also have a 2.5 and enjoy a noticeable boost when driving the 3.6. Coupled with the 4 wheel drive system, the 3.6 is probably the best car I've owned.
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Great when new, but....
Bought this very gently used (its orig. owner was transferred overseas so it was a lease return with only 3000 miles on it) in May 2014. Saw me through thick & thin (though to my unpleasant surprise right after I bought it I found its lane-keeping system does NOT include blind spot monitoring nor rear cross-traffic alert--two features even our old 2011 Ford Fusion had). Until 2022, the priciest repair was a pair of brake pads and a new set of tires (at about 40,000 mi.). Then in June 2022 the infotainment system suddenly crashed while driving--rebooted itself and was fine for nearly another year--though the voice-command system started getting balky and I'd have to push the voice button several times to hear "say a command." Nav system began giving me wrong directions due to new road configurations--tried to update but found out that particular nav. mfrs. stopped selling map updates in 2021. So I use my iPhone's Maps app, with warnings & alerts playing through the audio system. Beginning June 2023, the multimedia system again began suddenly turning off at random after driving 15-20 min.--would self-reboot but go down again, requiring me to push & hold its power switch. Then, not even that would work--only way to reboot is to turn off the car and restart the engine. Sometimes that works till the end of the drive, sometimes not. I can do that if stopped at a red light or I can pull over to the curb, but not when I'm on a highway. This happens now on average 4-6x a day. (But the dealership can't reproduce the malfunction because it's random). And when the multimedia goes down? No screen. No radio. No CD or mp3. No Bluetooth. No hands-free phone use (illegal in IL to touch a phone while driving). iPhone nav. is silent--at least my AppleWatch will buzz to alert me a turn is coming up. Dealer tried installing software update last week but the system rejected it. (Said he was "troubleshooting:" but was that the extent of his troubleshooting)? He is installing a new (refurb) head unit tomorrow--$2300. Not sure if that one won't also go blooey. Be forewarned: all car audio dealers advised me there are NO aftermarket head units compatible with a 2104 Outback! Crutchfield explained why: the proprietary Harmon-Kardon audio system's speakers would be mismatched & underpowered unless the head unit is replaced by the identical model. And one more thing: the vinyl dashboard still "off-gases" 9 yrs later, causing the inside of the windshield to film over, and smear if you try (or a car wash tries) to clean it--so facing a rising or setting sun will make it extremely difficult to see. (The parts dept. at my dealership confirmed that off-gassing is the reason and there's nothing I can do about it, since it happens to his own Subaru). The EyeSight system cuts out in bright sunlight, heavy rain or fog, and the rear camera fogs up when it's cold and rainy. I love the way the car drives & handles in all kinds of road conditions, it's comfy, and for a gas-only SUV the mpg is pretty good. Never had an oil-burning problem and in over 9 years I had to replace only one headlight--last month, at 46,000 miles. If they can't solve the head unit and EyeSight problems, I will have to get a different make of car: I'd like a hybrid or plug-in hybrid, but Subaru makes neither. And I will not buy a used car--don't wanna inherit "somebody elses troubles," as Steve Goodman sang.
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Perfect car for northern snowy states
If you live in an area that gets quite a bit of snow and ice and you want to be able to get around relative safely, invest in good snow tires and an all-wheel-drive like this. Fantastic traction even going up snowy slippery streets and roads. It is so good that you forget about it and tend to go too fast. The braking because of the snow tires is also improved but one has to be careful so you don't get too overconfident. Going on dirt/gravel Crouch roads are great even when the roads are muddy and wet. Slight lag on the acceleration when you punch down because of the CVT, but not a deal-breaker when you compensate for it. A little underpowered, but we have not had any trouble driving in heavy city traffic and making quick passes and quick lane changes. My next Outback may have a turbo-charged engine if the price is not crazy and the insurance is also not crazy. Had to get a gasket leak fixed and some problem with the transmission but was covered by our extended warranty. As complex and expensive as cars are getting to have repaired, I would suggest this for any new car nowadays. We love our Subaru.
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