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Used 2019 Subaru Ascent Consumer Reviews

3.5 out of 5 stars
192 reviews

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5 out of 5 stars

Ascending with Ascent

Alan Nazzaro, 01/15/2019
updated 07/15/2019
2019 Subaru Ascent 4dr SUV AWD w/8-Passenger (2.4L 4cyl Turbo CVT)
4 of 4 people found this review helpful

Make sure you research the model and the equipment you want or need I was pleasantly surprised by the additional extras included with this vehicle, like seat warmers in the front, rear seat ventilation controls, lane departure warning system and all the other warnings. However, I was disappointed that for the price the "smart mirror" with homelink technology was not included. We are totally in love with the vehicle, it can comfortably sit 8 adults, or in our case 7 adults and a grandbaby's car seat. The rear seating is ample and actually has, unlike some other 8-passenger SUVs, legroom with comfortable knee positioning. The gas mileage is surprisingly pretty good for a larger vehicle and the drive is great. All in all a great deal for the price.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Put down deposit after test drive!

Jill, 09/08/2018
2019 Subaru Ascent Touring 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
16 of 21 people found this review helpful

I should start by saying I love Subaru. I own a 2015 outback 3.6 with all upgrades. We needed an SUV for our kids and we have a Tahoe I hate driving so we have been waiting to see Ascent. Other than owning Subaru’s I’ve owned a few Volvo’s all with turbo engines. We ordered the Touring after test drive. By far the quietest car I’ve ever owned. Inside feels like a luxury car. Completely on par with Volvo and and my mother’s BMW. The captain chairs are great and easy access to 3rd row. We were debating ascent with the Pilot. However Pilot doesn’t offer the captain chairs unless in touring and then forced to get their entertainment package. It’s 2018. What kids watch a pull down screen anymore?! It’s all iPads and phones watching separate devices. Love the WiFi hotspot and the 6 USB ports for everyone. Plus an actual outlet. Third row and cargo space was near identical to Honda Pilot. But in my opinion there’s no comparison to Subaru’s safety. Blind spot, eye sight, etc...I’ve become reliant on from my outback. The car was fast and very easy to handle. I did a very fast Uturn and ascent was solid and handled great! Only negative is the color leather in touring. Not a fan of the Java color and the dash colors make for a bizarre color choice. No doubt they’ll change for next yrs model as it’s a turn off for many I’m sure and the tungsten color should be definitely offered in touring. But that’s all minor. I’m a mom. 19 cup holders, 6 USB ports, hotspot and voice activated commands are a total win win!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

RODENT PROBLEMS

Mike, 07/03/2019
updated 01/05/2021
2019 Subaru Ascent Touring 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
6 of 7 people found this review helpful

Rodents are attracted to the hoses and electrical wires because the insulation material is made of a Soy base. Subaru refuses to cover the cost of repair via warranty, and most dealership extended coverages do not cover "external" attacks. Beyond this issue, love the vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Transmission has failed

Melanie, 05/31/2019
2019 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
6 of 7 people found this review helpful

I am frustrated. I purchased my brand new Ascent on 9/30/18. On 5/10/19 my transmission started having issues and my vehicle has been at the dealer for 3 weeks now. We were last told transmissions were on "hold" until 5/30. My husband contacted them today and they are saying they are now pushed back until 6/10. Subaru should now be well aware of the fact that this is happening and should be contacting their customers to make it right. Yes, I have a "courtesy" Outback. That is not the point. I am still paying a lot of money for this vehicle that I am not getting to drive and now have serious concerns that it will have problems in the future. It is not just the transmission failing but the jerking and revving it does as well. I no longer feel my children will be safe in this vehicle. Subaru needs to speak up and deal with this issue.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Best 3 row SUV available!

Dan CARDINALE, 01/15/2019
2019 Subaru Ascent Touring 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
6 of 7 people found this review helpful

Whatever has malfunctioned has been minimal at best. Only complaints have been the radio losing its am FM presets. Not too shabby for a brand new model. I love the comfort and despite the fact that it is much larger than my 18 outback, it doesn't drive that way. The adjustability makes everything better! Its quiet, comfortable, handles well drives well. And considering that's its "only" a 4 cylinder, it has tremendous punch for entering highways. I can't recommend this car highly enough.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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