Pricing
Wanted to love the vehicle but poor quality
I was so excited to finally get my Tri Max. I loved the looks and it drove like a dream. However, the quality is atrocious for an over $100K vehicle. Constant squeaks from the passenger side. A “premium” stereo that is embarrassing. It has been in the service center longer than I have actually been able to drive it. Two rear drive unit replacements and it still is not working. I hope Rivian gets their act together and starts investing in their service network. It would be a great vehicle but the quality is so poor for this (or any) price range.
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Rivian left me stranded with a dead battery!
I was traveling and my Rivian R1S battery died, both the main and the auxiliary, died. I called Rivian for urgent assistance to help me replace the auxiliary battery so that I can't get into the car and charge my car and get back on the road. I can't even unlock and get into the car right now. They gave me an appointment of 2/28, over 2 weeks away, with their mobile service to replace the aux battery. In the meantime, I don't have a car! Their support tells me that they treat this as a higher priority but they have not been able to give me an earlier appointment! This is really frustrating as a car owner! Rivian has to deal with these situations as soon as a car battery dies. Can't just treat it as business as usual. Very disappointed in the Rivian service. Can Rivian improve their Roadside assistance to help stranded car owners with a sense of urgency when their car battery dies? Can you improve your response time for these dire situations?
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- Dual Standard 4dr SUV w/Standard Battery, Adventure InteriorMSRP: $71,998In-stock online
- Dual Standard 4dr SUV w/Standard Battery, Adventure InteriorMSRP: $74,990In-stock online
- Dual Standard 4dr SUV w/Standard Battery, Adventure InteriorMSRP: $72,990In-stock online
Scared of maintenance, tires, paint and body costs
It drives like an Amazon delivery vehicle. Perfect for around town, just not far from home. Huge range anxiety, battery never reaches full range when temps are below 40 degrees (bad for Denver). Glass roof turns vehicle into a sauna in the summer, impossible to cool. AC compressor is so loud in the summer that it sounds louder than a diesel engine. Had a flat tire - somehow the alloy in the rim was punctured as well- $1200 to fix + $400 alignment charge that didn't fully fix the alignment issue. They also would not send the wheel to a local tire shop - had to spend $200 to get the car towed to them. Then it took them a full week to change the tire at the Denver shop (which is loaded with Amazon delivery vehicles - so maybe a little busy). Major software bugs for the first couple months of ownership. And they REALLY try to discourage service appointments (they would cancel tickets often that were opened in the app). Seems like a giant "go elf yourself" type of customer service. I guess EV makers operate in a kind of forcefield - where they are bathed in self-righteousness vs evil gas vehicles, that are constantly targeted with class action suits, lemon laws, etc.
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Rivian R1S Tri
Great vehicle. I bought again after previous quad was totaled by a hurricane. Would buy again. One star demerit for all the rattles in doors and dash.
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Worst car I’ve ever owned
It looks cool. The electric accelerates fast. Those are the only two pros. The ride quality is horrible! It’s literally unsafe how badly it bounces and handles! Mine is a 2025 and is apparently better than prior years but it is still terrible! My 1984 Toyota Land Cruiser drives smoother. The tech is also horrible! It’s slow, doesn’t use CarPlay. Between the ride quality and tech I can’t bring myself to drive it. Buyer beware. Get anything else!
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