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Used 2019 Ram 1500 Consumer Reviews

3.4 out of 5 stars
236 reviews

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1 out of 5 stars

Major issues and terrible customer service

Susanne, 09/24/2020
updated 03/27/2023
2019 Ram 1500 Big Horn/Lone Star 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
4 of 4 people found this review helpful

Looked for over a year for a truck that I wanted to purchase. Was excited when I finally picked the brand new 2019 Dodge Ram. Qiuckly my excitement was burst within the first month electrical control panel fired and truck would not work. Had to have towed to dealership. Have check engine light come on. Intermittent issues with bluetooth, radio, backup cameras. Numerous water leaks which could be causing all the other issues. Have called every time to mopar when these issues arose to have documented. Called about buy back since so many issues. The customer service agent real piece of work. What a let down. Will never buy a dodge product again. Ended up getting hit by a semi and none of my airbags delpoyed, Ram totaled. Ram sucks!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Pretty with personality issues

Tom, 09/17/2019
2019 Ram 1500 Laramie 4dr Crew Cab 6.3 ft SB (3.6L 6cyl gas/electric hybrid 8A)
4 of 4 people found this review helpful

I've owned 4 Rams over the last 12 years. This is the first one I've had with the 8 speed transmission. The Hemi and transmission are great. 20% improvement on fuel over my 2010. I didn't waste my time with that etorque. The extra cost wouldn't be justified, also thinking it would have problems. The inside of this Laramie is up there with anything Mercedes could put out. Absolutely beautiful.......Now for all the bad. Brakes have been squealing for six months. They replaced the rear ones 4 months ago, and now they are ordering an entire new set of brakes all the way around. My passenger side power mirror motor went haywire and couldn't figure out when to shut off or start. My audio volume doesn't work at least once a week. Sometimes the Uconnect send out a loud beep that won't go away. The glove box lights that should or shouldn't be on have been twice to get flipped off. Right now, all of those things I mentioned except the glove box are on backorder, if that tells you anything about the breadth of these problems.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

After six Rams this is the best

Ralph Livingston, 12/15/2018
2019 Ram 1500 Laramie 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
4 of 4 people found this review helpful

This is a luxury sedan that just happens to have a truck bed in the rear. On long trips the ride and comfort of the 2019 Ram is superb. On a recent 1400 mile trip, mostly at interstate highway speed, I averaged 20.5 mpg, and this with the truck fully loaded. The new 12 inch navigation screen and the Ram boxes are worthwhile options. I'm glad that Ram doesn't place the highest concern on bed load and towing capacity. My Ram has all I will ever need. Let Ford and Chevy have the highest numbers and the stiff and bumpy ride. Hey! If you need higher numbers you get a 2500, right! My Chrysler dealers and service has been top notch for over 12 years. If there ever was a year to Switch to Ram, 2019 is it.

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars

Worst truck I ever had

Dennis J, 06/18/2018
2019 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
60 of 83 people found this review helpful

I purchased a 2019 Ram 1500 Limited 4x4 on May9th 2018 on June 9th 2018 I had to have it towed to the dealer i bought it to find that the engine was blown.After several calls back an forth they said they will replace the engine seeing how it only had 3068 miles.on thursday june the 14 recived a text stating the engine will be in on june 26th on the 15th I recived a text saying they will not replace the engine and to call my insurance.More then frusterated it has been 10 days now that I dont have my truck and 3 days with no vehicale at all.My brand new truck also was hit in the dealership parking lot unfortunately This will be the last time I will ever purchase any Fiat Chrysler products I owned a 2012 ram1500 and a 2015 U would think they would do the right thing .You think if you spend your hard earnd money on a vehicle they would stand behind the customer but sadly this is not the case.so in conclusion beware of false promises

Safety
1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
Interior
1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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1 out of 5 stars
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5 out of 5 stars

Owned (3) F150s..Ram wins this time

SM, 01/26/2019
2019 Ram 1500 Longhorn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
11 of 14 people found this review helpful

I love this truck... the comfort level is fantastic...5.7L engine is great, more than enough power... (came from a 2017 Ecoboost 3.5L)..The 8 speed transmission is so much smoother than the F150 was, and never has issues knowing which gear to be in, so much better than the Ford 10 speed that I had in my last F150...The handling is the best in any truck I have owned. I swapped out the stock rear sway bar for a Hellwig and the difference is well worth it, corners so flat.....I have the North Edition package which combines the best features of the sport and the offroad package combined into one..Extra heavy duty shocks, factory one inch lift, Falken off road tires, hill descent control, electronic locking rear end, etc.. Build quality is there, it's tight truck and no rattles over really bad New England pot hole roads..I know some people are having some issues, but overall most people are not..I'm on 2 Ram forums and by far most all are very happy owners, including me... Go to the F150 forums and you'll see all kinds of complaints. I had my share of issues with my last 2017 F150. Glad I made the jump..Bottom line is that it's a killer looking truck, that handles superb, is quiet, has great power, great sounding exhaust, super comfortable and fun to be in.. and you get a bit more for your money!!!!

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Simply the Finest (and "Funnest") Drive Ever.

JetDealer, 05/05/2018
2019 Ram 1500 Limited 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
18 of 24 people found this review helpful

Perspective: Beemers, Porches, Jags, Lincoln Mark-VI Pickup, multiple F-150 Platinums...Well this '19 RAM Limited simply blows them all away. Gorgeous inside and out, new frontiers of ride & handling, cutting-edge yet intuitive electronics...When's the last time you bought a vehicle that has you making excuses to run an errand?

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

1st Time Ram Owner - LOVE IT So Far !!!

Paul Eash, 09/15/2018
2019 Ram 1500 Longhorn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric hybrid 8A)
13 of 17 people found this review helpful

I had a 2015 Chevy 1500 Z71 L2 Fully Loaded Luxury Truck with 65K Miles I traded for the 2019 Ram 1500 Laramie Longhorn Fully Loaded. The ride is better, quietness inside is awesome, the voice recognition works so much better than the Chevy. Love the heated/cooled seats front and back, double size moon roof, the 12" X 8" screen for navigation & music. So far, about the only thing I can say after having this so far for 1145+ miles is a rear step into the truck bed would be great, but with everything else this has, I can live without it !! I am glad I made the switch !!

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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars

Can’t give a review cause truck is so bad

Doc, 02/26/2020
2019 Ram 1500 Big Horn/Lone Star 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
6 of 7 people found this review helpful

Bought the 2019 in November 2018. Six months later the engine cut of in the middle of a 4 lane. Towed to the dealer and diagnostic revealed a dropped valve. Dealer kept almost 4 months and installed a brand new FCA Hemi engine. I picked it up on a Thursday and the very next day, that engine went bad. They had to almost rebuild that engine as they took the heads off in addition to other things as well as put a new manifold on. I picked the truck up and after driving it a few days noticed an oil leak. Dealer kept it almost a week and replaced the rear engine seal. I took the truck back to a dealer because of a whine when when you crank it up. On the repair order dealer said it’s coming from the transfer case and Fiat Chrysler doesn’t have a fix for it yet. What a piece of junk.

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4 out of 5 stars

My 4th ram

Ram is king, 08/31/2019
2019 Ram 1500 Rebel 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
6 of 7 people found this review helpful

Just purchased a 2019 ram Rebel love it but not perfect. The rebels ride is a little rougher than previous models. I'm sure it's due to its off-road suspension and tires. Had some door alignment issues which was resolved. Like some other reviews the AC is definitely weaker than my other past rams. It takes forever to cool down and at a stop it barely blows out cold. Not good living in Florida. I was about to bring in for service to see if there was a problem with the AC but after reading some of the reviews I guess this is normal. Interior is definitely the best of all the trucks for sale today. I also think that Rams exterior is the nicest . Gas mileage definitely sucks getting only 13 to 14 MPGs. My father-in-law just bought a 2018 f150 EcoBoost he's getting 19 + City. But I'm more interested in looks and power. I did test drive the f150 still went back to ram. For some reason the review only allows me to put in a rebel v6 but I own the V8 hemi which I recommend of the two.

Safety
4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars
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4 out of 5 stars

Good quality truck with a few minor issues

KWOGDEN, 05/10/2019
2019 Ram 1500 Limited 4dr Crew Cab 6.3 ft SB (3.6L 6cyl gas/electric hybrid 8A)
6 of 7 people found this review helpful

My 2019 Laramie has 12000 miles it doesn’t get near the epa but it’s very comfortable and a pleasure to drive only issue so far is the brakes making noise backing up, the falcon tires not holding up well, and recalls

Safety
4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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