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Used 2019 Ram 1500 Consumer Reviews

3.4 out of 5 stars
236 reviews

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3 out of 5 stars

My truck knows it's way back to the dealer

Dale Koven, 12/02/2018
2019 Ram 1500 Longhorn 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric hybrid 8A)
55 of 64 people found this review helpful

5 times back to dealer and haven't made my 2nd payment yet. Active noise control failed, wiper motor failure, trans control module failure, transfer case switch failure,back up camera failed to work on 3 occasions last few weeks, horrible howl from brakes in morning backing up, right side inner fender well falling off and 3 ft section of a plastic shield on bed fell off and smacking the bottom of the truck. It was being held on by a wire. Nothing like laying on the ground, on the side of the hiway, pulling parts off your truck. I'm very upset with this truck. When it works correctly it's a phenomenal ride, super quiet , very strong truck. All 1 week of it. Update: noise control hum back! Yay! Brakes still howling but Ram has jumped into it both feet to fix it!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Wow what a difference this new Ram is !!!

MJ, 10/25/2018
2019 Ram 1500 Longhorn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
8 of 8 people found this review helpful

My lease was up on my 2016 Ram Sport Crew Cab. I looked at SUV's as well as pickups but once your in a truck its hard to downgrade to anything else. Once I test drove a Ram I immediately knew it was the truck for me. I like the redesign. It looks much classier then then previous gen. The LED headlights and fogs are an awesome upgrade. The new tail gate that is aluminum and hydraulic and goes down nice and easy by itself is awesome and very lightweight. I cannot believe how nice and comfortable the interior is even without leather. I opted for the safety package with the front and rear sensors and blind spot monitoring which is all very helpful especially since my wife loves to drive the truck as well. I do not like on the rear parking assist if you get to close to something how the brakes will jerk on all by themselves but its easy to turn off. I also would have thought that when something is in your blind spot if you turn on your turn signal or try to change lanes that it would warn you and it does not unless its something I need to turn on. As of this post I've only had the truck two weeks and put 500 miles on it. The ride is so much smoother then the last gen. If your need in a truck is to feel like your driving a big truck , go get a chevy this is not the truck for you. If you want to feel like your in a mercedes car then this is the truck for you. Very impressive from head to toe. The room in the crew cab is the biggest in class and phenomenal for kids. My son loves playing in the back. My father in law bought a new GMC Denali 2500 pickup truck and he prefers my Ram. I highly recommend this truck for anyone in the market for a classy pickup they are using as a daily driver and will still get the job done for towing a motorcyle trailer as myself or filling the bed with mulch in the spring for redoing your lawn. I got the blacked out version with the new style black wheels and man its a looker. I get more compliments in this then I did when I had the scat pack charger!!! PS... also like that Ram finally went to 6 lug wheels instead of the 5. Much better

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Very disappointed

Desmond, 07/14/2019
2019 Ram 1500 Big Horn/Lone Star 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
13 of 14 people found this review helpful

I just purchased my 2019 Ram a month ago. Every single time I lock the truck it shuts down. I was able to jump it off one time thinking maybe it was the battery. Took the truck back to the dealership to get everything checked. Tests came back good. Drove the truck to work. Soon as I locked it, the truck wouldn't crank anymore. Had to get it towed to the nearest dealership.

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3 out of 5 stars

Seems like a great truck ..........BUT!!

Randall Loker, 08/16/2018
2019 Ram 1500 Limited 4dr Crew Cab 4WD 6.3 ft SB (3.6L 6cyl gas/electric hybrid 8A)
54 of 64 people found this review helpful

I love driving this truck ....BUT....i can't drive it in the rain because it leaks !!! Carpets are soaked with water coming in uderneath somewhere. I have had the truck 2 weeks and still have not had the dealer look at it ......still have to wait 4 more days before they can LOOK AT IT!!! NOT GREAT SERVICE! Now I have lost all volume from the Uconnect system.....no music....no Bluetooth phone.....NOTHING....and no it is not the MUTE button!! I am glad I have not sold my old Duramax yet.....I have had more problems with this RAM in 2 weeks than I had with the Duramax in 10 years!!……………..one more strike and this RAM is OUTTA HERE!! it will be my first and LAST FCA vehicle

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Disappointed in my 2019 ram 1500 Laramie

Ram Owner, 10/02/2018
2019 Ram 1500 Laramie 4dr Quad Cab SB (3.6L 6cyl gas/electric hybrid 8A)
40 of 47 people found this review helpful

First time reviewer here. Positives- Beautiful truck with a high class feel and comfortable ride. A lot of features for a decent price. Negatives- had mine for less than a month and have less than a thousand miles on it and I have already experienced the steering sticking when slightly turning left or right at any speed. When braking it makes a sound like the brake pads are worn, but it must be the rotors because it is brand new. The light on the back of the truck for the bed stayed on even though the truck had been turned off and locked for 20 minutes. GPS only works through the app. If you turn off the truck without putting it in park it will automatically put it in park for you which is great, but you have to turn the truck back then off to turn all of the electronics off. When taking a left turn today I heard a slight pop in the front of the truck. The transmission is not as smooth as you would expect, it has "clunked" into gear several times. I do believe I have my first lemon out of the 9 cars/trucks I have owned. I should have waited, and I recommend you do too.

Performance
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Likin It!

Ralph, 01/07/2019
2019 Ram 1500 Longhorn 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
16 of 18 people found this review helpful

My first Dodge pick-up and likin it so far. I purchased the bright white 2019 Ram 1500 Lonestar Classic 4x4 short-bed with the 5.7 Hemi. The interior is canyon brown/beige, great looking and very functional. The 8.4 Uconnect radio system (without navigation) sounds great and works well although I will say I previously had the same radio on a Chrysler 300 with Navi and I liked that better. This radio does have Android Auto and Apple Car Play so you can connect to navigation through it but your phone has to be tethered via the usb. On the plus side you can connect to Waze or Google maps and both work great. The 5.7 Hemi 4x4 has a listed highway mpg of 21 but the best I could get was 19.5 without the AC running and keeping the speedometer at 65 miles per hour so I don't know how they came up with the 21 mpg. City driving for me is at about 16 mpg. Acceleration is great with no noticeable lag when the AC kicks on and it never seems to struggle to find the right gear except for a slight lag when shifting from reverse to drive or vice versa. I am impressed with how quiet the cabin is as very little road noise comes through even at highway speeds. There are very few and almost non noticeable squeaks or rattles over bumps and rough roads and overall I would say this truck is well made. The roomy interior is the best feature in my opinion. The back seat space on my 5.7 short-bed is simply enormous and extremely comfortable especially on long trips. I also love the remote start feature in that the truck stays on. On my previous Toyota the engine would turn off as soon as you unlocked the vehicle. Speaking of the latter, in comparison, you get more from the Dodge Ram as far as features and a nicer interior plus you can add things like 4x4 and still be under the price of a similarly equipped Tundra. Will the Ram have the same reliability and low-cost maintenance over the span of several years is yet to be determined. My old Tundra never gave me any problems and even after 75k miles it was still driving as well as the day I got it. After my first year or so I'll post an update. Hoping for the best.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

2019 unloved

Whiz, 03/02/2019
updated 03/09/2020
2019 Ram 1500 Limited 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
7 of 7 people found this review helpful

Vehicle having new model and electronic systems is causing a lot of issues. Have 5500 miles and had first oil change. Seems to be running fine since battery replaced. Love comfort and ride as well as design. I hope that I have no issues going forward.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Active Noise Control

Rich, 03/22/2019
2019 Ram 1500 Big Horn/Lone Star 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
7 of 7 people found this review helpful

I have had my new 2019 1500 Big Horn for 3 weeks. Love so many thing about the truck. The only two issues I have are the sesitivity on the rear parking sensor that I shut off and the terrible issue with the Active Noise Control. The interior microphones are sending a low frequency hum through the speakers. It’s not drivable at this point because the sound is just so irritating. The only way I can drive it is with the windows open because that shuts off the ANC. Hopefully the dealership has answers for me tomorrow!!! But I don’t think they will.

Technology
1 out of 5 stars
Performance
3 out of 5 stars
Comfort
5 out of 5 stars
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1 out of 5 stars

A leaky piece of junk

Michael, 09/14/2018
2019 Ram 1500 Tradesman 4dr Quad Cab 4WD SB (3.6L 6cyl gas/electric hybrid 8A)
37 of 44 people found this review helpful

I've owned the truck a week and with the first rain the drivers carpet is soaked. Took it to the dealer and they resealed the window, replaced the door weather stripping and it still leaks. Next there going to take a look behind the fire wall. This is the first Ram I've owned and the last. It's a 2019 RAM 1500 Tradesman with the 5.7L. There is no way to select that in the drop down menu since that trim is not there.

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2 out of 5 stars

DAMN

Howard B., 07/22/2019
updated 02/06/2020
2019 Ram 1500 Big Horn/Lone Star 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
11 of 12 people found this review helpful

I bought my 2019 Big Horn with 10 miles on it in May, and I now have around 6,100 miles on it. It has been youto the dealership 3 times and is still in for repairs as I write this. The problems have me looking at the LEMON LAW. Problem (1) ac blows then turns warm and when you take it off auto there's a humming noise. (2) The worst of the problems is the TRANSMISSION jerking when you come to a stop sign it's like someone has hit you in the rear, also I had to give it a lil gas when I miss judged on coming traffic jerking made it self noticed the rear end felt like it came out from under the truck very scary. The 5 to 10 MPH range you get this grinding jerking feeling in the brake pedal, also at speed especially in 8th gear I've had all the recalls updated and the problems persist. I was told that the brake pedal was the problem with the jerking that's not the right answer. I really am disappointed with FCA for not addressing the problems and being up front that there are issues with the 1500's especially the TRANSMISSION. Now I did look at other trucks but the RAM beat them out for comfort ride and interior and exterior. I have an 1500 Big Horn 5.7 2 wheel drive Black sport its back at the dealership for the fourth time for the exact same problem this is the last time for me had anybody else had anything similar happening to their ram.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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