Used 2016 Ram 1500 Consumer Reviews
Love my truck
Lots. Power reliable truck
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Very Impressed
Make sure you check for blue tooth capabilities before buying.
- Performance
- Longhorn Diesel Crew CabMSRP: $19,9959 mi away
- Big Horn Quad CabMSRP: N/A8 mi away
- SLT Quad CabMSRP: $10,9957 mi away
Customer support sucks.
I spent $150 to upgrade my maps for the navigation system and the upgrade corrupted my navigation system making it unusable. After spending over 3 hours on the phone with customer support and the Maps software people and trying several different recommendations like upgrading the software (which is supposed to be done automatically) they finally tell me that a dealership has to remove the software and reinstall it for it to work. I drop it off at Salerno/Duane in Summit NJ. After having it for 2 days they tell me there is nothing they can do. They don't remove software and the only thing they can do is replace the complete radio system and they are not authorized to do this. Even though I gave them a Case # provided by the Map people. I contact customer service again and have been going back and forth with them. They give you a # and an extension that does not work and to call them you have to listen to 10 minutes of sales pitches and then get disconnected or put on hold. You can't get a direct line to call or even an e-mail for immediate contact. Worst customer service for a very expensive truck. Can't wait to sell this one and get a Ford or GMC. Don't by RAM!
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Ram ecodiesel
This truck is great, but I wish that it didn't have all of the emissions on it because this truck has so much more potential.
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Good looks are skin deep
Fiat Chrysler will not support the dealership. Buy this truck don't buy warranty and plan to go to independent mechanic for repair.
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