Used 2012 Mercedes-Benz M-Class Consumer Reviews

2012 MB ML350 4Matic Nine Year Review

Purchased the vehicle in January, 2016 from a non-MB dealership with 27,500 miles on the odometer. I am the second owner. My first experience with the ML model was when I was given use of a loaner when our Sprinter was in for service at the dealership. Being 6’5”, I was impressed by how comfortably I fit and the ergonomics of the vehicle were perfect. The ML felt very planted and competent at all speeds, and we appreciated the quietness, versatility, and safety of the vehicle. My wife is 5’8” and we both appreciated the programmable front seats. When we needed to replace our prior vehicle, I was able to find our ML 350 4Matic for a decent price. I purposely chose to purchase it slightly used (one owner, low miles, three model years later) to minimize the effects of depreciation. I have used different dealers and independents for maintaining our vehicle and pretty much work between two of them now. Both have proven trustworthy and competent. In our nine plus years of ownership, I have added about 55,000 to the odometer and have maintained it per its schedule. Outside of regular maintenance, the only issues encountered so far are wear on the outside left side of the MBTex fabric on the driver’s seat, and the driver’s side upper shoulder harness adjuster (repaired under warranty). If I were to replace our ML, I would likely go hybrid for better mileage, and would include a factory hitch, blind side monitoring, auto cruise control, and the other safety features included in newer vehicles. I would consider purchasing a slightly used vehicle again. We have been very satisfied with this vehicle.