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Used 2012 Mercedes-Benz M-Class Consumer Reviews

4.0 out of 5 stars
41 reviews

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4 out of 5 stars

An brief unbiased review

xiaoz, 03/24/2012
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
11 of 33 people found this review helpful

Pros: *Very nice fit and finish for the exterior and especially, the interior. *Smooth ride, quiet cabin, no vibration noises. *Excellent Harmon Kardon sound system *Good driver all around visibility. *Good head room and leg room. *High resolution command or navigation screen that maintains readability even with sunlight shining directly on it. *Quick and effective blindspot warning system(a must have option) *Bluetooth connectivity is easy for the use of phone and audio devices. Cons. *Average performance: engine works hard for acceleration, heavy car feel during quick maneuver. *Time consuming use of the MB command controller(address entry for navigation)

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4 out of 5 stars

Solid and Competent SUV: 2012 MB ML350 4MATIC

Jim Smuts, 12/18/2017
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
1 of 1 people found this review helpful

This is my first MB SUV, purchased in 1/16 with 27,000 miles from a non-MB dealer. It has the 302 hp gas engine, 4MATIC all wheel drive, Premium 1 package, and I replaced the original Continentals with Michelin Premier LTX’s in 8/16. I also added splash guards and a class three receiver hitch and electrics so I may tow a small boat and use a bicycle rack. So far it has met my expectations (reliable, decent fuel economy...low 20’s around town and up to 26 mpg on road trips, quiet cabin, comfortable seats, good acceleration, decent handling for an SUV, good maneuverability, and feels very solid on the road. This vehicle can hold up to five people and their luggage comfortably. The luggage area is especially well designed, with excellent capacity, and is easy to pack. The ergonomics work well for me (6’5”) and my wife (5’7”), and I appreciate the programmable front seats. It took some time to adjust to the Command system, but I find it very easy to use now. It is expensive to maintain every 10,000 miles, so I purchased the MB maintenance package at a 30% discount to regular maintenance prices and a MB extended warranty up to 75,000 miles. I also joined the MBCA which rewards you with up to a 10% discount during servicing (more than pays for itself quite quickly with the discounts). The original owner replaced the front shocks under warranty early in their ownership. So far, my only need for warranty service was for a malfunctioning driver side shoulder belt mechanism. At my 50,000 mile maintenance (just completed), I had my rear brakes replaced (rotors and pads @ $750). I am satisfied with this vehicle and would consider purchasing it again. Given the new safety features available now, I would add blind spot monitoring, automatic braking, and dynamic cruise control. I would also select the OEM tow package for the electronics and increased tow capacity.

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5 out of 5 stars

My 1st MBZ

Ron Evans, 12/06/2022
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
1 of 1 people found this review helpful

This is my 1st MBZ purchase. I have always wanted to own a MBZ SUV, but I'm not the typical client. It took several weeks to find exactly what I wanted, at a price I could afford. This car drives like brand new!!! Steering is perfect, the ride and comfort inside is perfect! It handles well and has plenty of acceleration. I'm extremely impressed with the overall design and fit on the interior. The bench rear seat can easily seat 3 adults, with plenty of legroom. Overall this is a very fun and comfortable car to drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Complaint

Della, 01/04/2019
2012 Mercedes-Benz M-Class ML63 AMG 4dr SUV AWD (5.5L 8cyl Turbo 7A)
2 of 7 people found this review helpful

I have a 2012 E350 Mercedes. I have not had it 2 years yet. I have replaced brakes, calibers , brake shoes, pads, etc. This week a belt broke and now I have to replaced belt, pulley and bracket. It is going to take 3 to 4 days to fix because they have to order the parts. Everything cost twice as much than other vehicles.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Very good first impression with a few minor outages

alex171, 04/19/2013
2012 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
1 of 3 people found this review helpful

Bought it from MB London (ON) Nov-12, with good discount: I didn't plan on 550, but it turned out it was hard to find a bargain 350 with the upscale interior - genuine leather, cooling seats, leather dash (plastic seats as basic can be practical - but shame to have it on a luxury SUV !) I test drove 2011 ML 63 AMG prior to that - got somewhat puzzled/disappointed with it, but 2012 upgrade seems to make a good performance difference: it's so smooth & powerful, quiet engine, good steering.. It's just flying on highway speeds, great to do maneuvers.. Just 3K km on odometer - cannot comment on reliability yet

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