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Used 2012 Mercedes-Benz M-Class Consumer Reviews

4.0 out of 5 stars
41 reviews

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5 out of 5 stars

Luxury Utility Vehicle

cgrekin, 02/03/2012
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
9 of 12 people found this review helpful

Picked up the ML350 about 2 weeks ago. Compared the FX35, Q5, GLK350, SRX, X3 and the Evoque. The ML one out based on upon an overall quality. The ML is not the sportiest, but it handles well, accelerates well and gets competitive gas mileage. It is very luxurious with high quality materials and style. It is now similar to a mercedes E class sedan in style and luxury. Mercedes, Cadillac and Infiniti are much more competitive with their lease deals than Audi, Land Rover and Audi. If you are looking for a sportier SUV the Infiniti FX35 is a good value and finished 2nd in our search.

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1 out of 5 stars

Buy a Ford

suzi2007, 05/24/2021
2012 Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
5 of 6 people found this review helpful

Hesitates, stalls without any warning or engine light, electrical oddities, fan/blower is subpar... I have finally had it after it stalled for no apparent reason in the middle of the highway leaving me in a dangerous situation.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love my ML 350

lgasaway, 06/23/2013
updated 06/26/2017
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

I had a Lexus 2010 RX 350 which was a great auto. Have no complaints about that car. My Benz though is much more comfortable, very, very quiet and has good performance. The Lexus comes with more features for the same price which I lament on my Benz. I have had my Benz for 1 1/2 years now and I still love it. Best car I have ever owned. Not too happy with the gas mileage but then I knew that going in. The interior controls are just where I want them. Love the easy gear shift on the column. No problems at all and Mercedes Benz of Fresno treats me like a VIP whenever I go to their business. I highly recommend the ML 350.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.25 out of 5 stars

The jury is still out.

mrigal87, 08/06/2012
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 8 people found this review helpful

I leased the 2012 ML 350 about 2 wks ago. This is my first MB. So far, it's been in the shop twice at 2 different dealerships. After several days of driving, I noticed the vehicle would start to shake when I reached 65mph. Also, the windshield wipers chatter horribly and are very loud. So I took it in. They worked on it for an entire day. The same problems persisted. I took it back in a week later to another dealership. The shaking seems to be much better, however, the wipers are chattering worse than ever as I discovered today during a rainstorm. Yes, the vehicle is beautifully appointed and looks great etc. but it is very irritating to be in and out of the shop with a brand new vehicle.

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3.38 out of 5 stars

Terrible Service from Mercedes

tracy97035, 01/27/2013
2012 Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
12 of 18 people found this review helpful

In 2012 I researched purchasing either a Mercedes or Acura. I had exceptionally great service with Acura in the past but chose Mercedes and assumed their service would meet the same expectation. I was wrong. I ordered running boards over a year ago and still have not received them. I now had to take my rubber drivers side mat into dealership due to a recall and am told not to hold my breath for the new one. Mercedes called me to say I would be put on their "preferred" list...but still have not received these items and they could not give me an eta on them. Waiting over a year for parts is insane. I wonder what the future will hold when I need service/parts ordered. I looked at Acura today..

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