Skip to main content

Used 2018 Mercedes-Benz GLS-Class Consumer Reviews

4.1 out of 5 stars
30 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2018 GLS-Class, so we've included reviews for other years of the GLS-Class since its last redesign.

Trending topics in reviews

Pros
Cons
3 out of 5 stars

Great Luxury SUV - Dangerous Halogn Lights

VAMSIDHAR POKALA, 01/17/2018
updated 01/19/2021
2017 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 9A)
39 of 43 people found this review helpful

I have been using this SUV past 3 years. Here is my experience. Past 3 years enjoyed driving the SUV for all errands, road trips. It is great to drive with family. Driving comfort for long journey is great for all passengers. The SUV is able to maintain a quiet cabin and driving experience is amazing and stress free. Improvements with Apple Car play let us avoid the not so friendly Merc Navigation. Reason for 3 start Review There is no lighting package in this SUV and it was not in my shopping list thought that car will be fine with out fancy headlights. Never imagined my investment went to wrong route. The headlights are so dim that i had to rely on other vehicles bright headlights. Driivng in rain or fog is out of question. I rather take my other vehicle or rent than relying on this vehicle. I ended up into close accidents in bad weather situations. I reported to Mercedes, Dealers, NHA and ended up no luck and the Friendly answer from Merc that you have the lights that is what you have to use. i decided to go for after market and planning to go for alternate. Note- if you are buying without a lighting package, give a second thought. The following features are must to get best out of Mercedes. Driver Assistance Package Lighting Package Improvements needed - No Music Track change option on steering wheel, have to rely on multi-function button. No wireless charging pad or space for keeping phones. Need some space improvements. Access to 3 rd row is not friendly.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
Report Abuse

3 out of 5 stars

Great ride, but tech lacking for the price point

Mr. Savage, 11/01/2018
updated 02/15/2023
2018 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 9A)
21 of 23 people found this review helpful

After one year, my review below still applies, and based upon the loaner I received, it equally applies to the 2019 GLS450 as well as my 2018 ride. Overall the GLS450 is the best riding large SUV out there, looks great inside and out. While on paper the horsepower is the same, the V6 does not seem as gutsy as the V8 in the 2013 GL, but it is much quieter when the 9 speed is keeping RMPs down. MPG basically the same as the old V8, which is surprising. For the size of the vehicle, the glove box and center consul are surprisingly small. The new display screen is nice, much larger than the 2013, but why not make it touch screen. The 360 degree cameras are very nice, with the larger display they make maneuvering a breeze. The crazy touch pad over the control knob is clunky at best, and really a waste of effort by their engineers, just use the knob (or, make the screen a touch screen). This thing gets so hot it will burn your hand (when it was 90F the pad was 178F!). Apparently MB engineers do not realise metal to skin conducts pretty fast After two long road trips, a touch screen is must, if KIA has them MB should be embarrassed they do not. The command touch pad is like looking for a lost cursor at 80 MPH. Hoping the 2018 is as reliable as the 2013 GL which went 100K+ with only minor issues. (The car did eat tires, but it could be as much the driver as the wheel and tire package : ) ) After 6 months of ownership, the lack of technology is maddening. USB ports in the console is stupid, the touch pad is an absolute waste of effort make the console bigger and scrap that junk, the auto off is a lot of expense for nothing. I must say if they do not fix this before my next purchase I would most likely not get another MB no matter how solid the ride is. Which I must say is still great.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2018 Mercedes-Benz GLS-Class for sale near you
Showing 3 of 35 listings
See all 35 listings

5 out of 5 stars

Love my MB 450

Jay Singh, 09/15/2018
2018 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 9A)
14 of 15 people found this review helpful

I absolutely love my GL450. It is the most comfortable vehicle I have driven under a $100,00 price tag. I have had it for 3 years and love it just as much today as the day I drove it off the lot. A few things I would point out. Its very very quite in the cabin. The stereo system is a pleasure to listen to. I like mine full blast and enjoy it. The ride quality is amazing. Very soft but has the UMMPH if you put it in sport mode. Its just a push of a button. I like my soft ride and saves on fuel as well. The climate controls are great and nothing to complain of or say much about but the GPS is a pain in the butt to add destinations and so. So we simply use phone apps for that. Reliability and maintenance. Reliability is great. Not once did it not start or had us stranded on a road. Not once. Maintenance is pricey. The dealer always has a good size bill when ever we go in for maintenance. Its not cheap but I knew that before hand and not complaining about it. My 450 has just about 35,000 miles and we will be trading it in for a 2019. Hopefully 2019 will be just as good if not better.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

Power, luxury,comfort,and great mpg for a SUV.

Bart Turner, 01/22/2018
updated 01/23/2020
2017 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 9A)
21 of 24 people found this review helpful

Handles like a smaller vehicle. Silky smooth ride in town or on the highway. Update...great mpg. Still solid as a rock. Nimble. Still very happy Update still love it, no problems!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Early days, but love the GLS550

Matt M, 05/22/2018
2018 Mercedes-Benz GLS-Class GLS 550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 9A)
7 of 7 people found this review helpful

Drives like a quick sedan, super comfortable, great interior and exterior looks. Downside of gas mileage on the 550 and I don’t know about reliability as it’s still early days.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
Items per page:
5