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Used 2023 Mercedes-Benz GLB-Class Consumer Reviews

3.9 out of 5 stars
29 reviews

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We have a limited number of reviews for the 2023 GLB-Class, so we've included reviews for other years of the GLB-Class since its last redesign.

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Pros
Cons
4 out of 5 stars

Roomy but make sure you get what you want!

Andrea S, 08/22/2022
2022 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
3 of 5 people found this review helpful

It’s deff mor roomy and easier to see out than the gla. Only draw back it doesn’t come w all the features so make sure you go over that thoroughly w your sales person!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Compact 3rd Row

Love Mercedes, 05/29/2023
2021 Mercedes-Benz GLB-Class AMG GLB 35 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
2 of 4 people found this review helpful

Fits 7 very tightly. 2 kids only did 3rd row. Happy I got the AMG package or it would be too slow. Big car for only 4 cylinders.

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2023 Mercedes-Benz GLB-Class for sale near you
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3 out of 5 stars

Unhappy mercedes owner

Sharon Brown , 08/26/2023
updated 03/01/2024
2021 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
5 of 14 people found this review helpful

I traded this car in october 2023, because I was disappointed with fact that the Doors were light weight, too much outside sound even with the windows up and also too much sun is allowed to come through the sunroof with the shade being closed.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

A small SUV with big personality

HP in CO, 02/18/2025
2021 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
1 of 1 people found this review helpful

Like a Jack Russell terrier that thinks it's a big dog, this car does a good imitation of a much larger SUV. Headroom is great, love the panoramic sunroof, and appreciate the flexibility to haul much larger loads than one might think possible. Even the back seats, with the front seat adjusted for me (I'm 6'1), have plenty of legroom, and I appreciate the ability to recline and slide the rear seats forward and back. The MBUX premium audio sounds pretty great (not sure the money for Sennheiser upgrade would be worth it). And it drives great, with plenty of pep from the twin scroll turbo to get up the mountain passes in Colorado. The 4matic AWD is the best in the business and gives me confidence in bad weather getting over Loveland Pass. And while some people might not like the boxy, upright stance, I like it - - it's the utility of a GLS-class but 75% of the size. A few possible improvements: the steering wheel extends and tilts, but not as much as I'd like it to. With the seat adjusted for my height I feel like I'm reaching a little for the wheel even with it extended as far as it'll go. The 8 speed DCT works well when pushing it and at cruising speed, but getting around town it's a little jerky. I'd have preferred a 6 speed manual. Yes, with a real clutch! All in all, Mercedes hit one out of the park on this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Like It but Don't Love It!

Rohini Raj, 12/08/2021
2021 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
5 of 15 people found this review helpful

I got a car with many options, Premium, Parking Assist, and many more. Steering wheel is hard and uncomfortable. I wish they gave a leather wrapped steering wheel with premium package, doesn't look like leather wrapped to me.

Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
3 out of 5 stars
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