Used 2007 Mercedes-Benz GL-Class Consumer Reviews
I think we got a lemon
Our Gl450 has 70000 miles and the transmission locked up on the highway. Thankfully no one rear ended us. The vehicle is at the dealer and Mercedes is refusing to goodwill the transmission. The car has always been serviced by Mercedes. Cost to fix $8300.00. In addition we have had 3 air compressors go out, cam plugs leak oil, power steering pump replaced and the window trim paint peel off. When you buy Mercedes you expect quality and service, we have had neither. This is our second Mercedes with problems. We have have had BMW's and they very reliable. We will not buy another Mercedes.
Poor Reliability
Purchased a mint condition 2007 GL450 with 25,000 miles and now at 60,000 miles. Have had the following problems: power steering pump failure, front struts failure, interior temperature control system failure, check engine sensor failure, cam plug oil leaks and replacement, back seat panel separation, interior vent knobs broke, not to mention that the battery wore out early as did the brakes and tires. Vehicle pulls to right after repeated alignments. Can't get rid of vibration even after tire replacement and repeated re-balancing -- suspect drive shaft.
Should’ve "passed" on this one!
First off - I loved the car - very smooth, elegant, pretty, powerful, roomy, quite - all the things you expect in a MB. So I bought my 2007 MB GL 450 in Dec 2015 (8 years old) with about 160k miles on it, knowing I would have “some” issues, but hoping the legendary MB quality would serve me well in the end. The car was $13k so it seemed like it could work out even if I had some reasonable repairs. I have owned the car for 8 months ( about 12k miles) and have put almost $10k in repairs - all local mb repair shop or NON MB DEALER costs! First off - I called 3 dealers - all told me basically to pound salt! None of them would even TAKE ME as a customer - saying that since I was not the original owner, they would not service a MB that old! HUH - yep, I was told by 3 dealers that they wouldn't service my 8 year old MB!!!! "People that buy older cars like yours typical don't invest in maintaining them the way they need to in order to maintain to the manufacturer specifications " - MB basically called me a cheap ass who wasn't going to take care of my car so they were not going to even talk to me.....anyway moving on.... First month - rear air shock $450, second month other rear air shock $450, Third month - intake manifold $2,200 (plus 6 weeks waiting on the part), Fifth month - vacuum hose-$100, fuel cap - $30, evap canister $850, Airshock Compressor - $1,250, sixth month - steering rack $2,200, seventh month - both front airshocks $1,200, interior trim dash - $250 (broken tray), interior trim rear seats $500 (rear seat would not lock) - thats $9,480 in repairs. Maintenance wise - 2 oil changes $220, 1 set of tires $820, 1 service b - $300 totalling $1,340. I also bought 2 missing headrests ($600) and the bluetooth phone unit ($300) when I first got it. So far, after 8 months, I have put $11,740 into my $13k car. BIGGEST MISTAKE OF MY LIFE!!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Save your money
Save your money. I've had so much Maintance and repeats done for the amount of money I spent I could have purchase 2 more new Benz. I've repaired everything except the engine. Front right and left upper control arms, 4 air shocks, water pump, power steering pump, the list goes on. This is a truck I didn't drive everyday because I have 2 other Benz and a motorcycle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Expensive Lesson
I purchased this vehicle less than a week ago, and because of my work schedule couldn't drive it for three days. The first day that I'm able to drive it I go to the gas station to fill it up and the power steering goes out, I wait 3 hrs to be towed. I contact the dealership who tells me I also have a leak in the rack and pinion long story short I have a $7,000 bill on a vehicle I purchased 5 days ago and haven't even driven 150 miles in. I can't use the warranty I purchased because there is a 30 day wait period. I want my trade in vehicle back.
What you need to Know
The car has a smooth and quiet ride. It has a solid feel to it. My family loves it. I haven't had any problems with it so far. Love this car.
Change that suspension
My GL has been into the dealer's not less that four times in under 30,000km, mainly for suspension problems. In this distance I already have had both front and rear shocks changed and whatever else could be changed down there to reduce vibrations, road noise & wheel-bouncing. Rear windscreen wiper blade fell off just a few weeks into car's first rainy season & I ended up with a scratched rear screen. Vibrations have not stopped & make the car unpleasant to drive. Windows shake (ever so slightly, but you hear the click-click all the time you go over a bump). I have since learned that MB has used the same suspension components which are fitted on the ML! (GL is wider though). Anyone out there?
Awesome
This truck is awesome! I drove every SUV under the sun and this one blows them all away. Not too big, not too small. Just right. Love the pick up. Pure luxury. Hope there won't be any problems to work out being it's a new model and all.
Dissapointment
The car is a luxury vehicle (65K+) and driving it is really a pleasure. I got two kids and did not want to have a van, but a nice car that would have a lot of space inside. the vehicle is very functional, has 3rd row seats, etc.etc. I would not review it unless I had quality issues with it. The 7 speed transmission failed after 32 000 miles. The suspension failed after 38 000 miles. Warranty expires at 50 000 miles. After the two main 'components' of the car failed I cant imagine what breaks next - the engine? And everything happened below 40K miles. Expect to put big $ after you are out of warranty and those issues keep on occurring.
Big Let down
I have owned my GL for three months and have really been let down by the events over the past 4 days. So far, I have a broken strut, failed air suspension system, and peeling clear coat. Total cost of repairs: $1200. Is my dealership as happy to see me now as they were when I purchased? Of course not. My dream car has turned into a total nightmare for me. I loved it because it is one of the few SUVs with a comfortable third row, but now, I see that I can live without a third row and a Mercedes.