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Used 2019 Mazda CX-5 Consumer Reviews

4.3 out of 5 stars
124 reviews

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5 out of 5 stars

A used 2019 is almost as good as the 2020

Roy Tindula, 07/22/2019
updated 07/22/2020
2019 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

The CX-5 has always been an SUV that handles like a good sedan. This new design has greatly improved the "road noise" that some people objected to in the 2013 through 2016 models. The Grand Touring now includes seat memory and navigation and all the driving aids (except for self parking) for much less than $30k real purchase cost. Jan,2020...Excellent highway gas mileage (30mpg on "blue" highways and 31mpg on interstates at slightly over posted limits). The back seat is fine for large adults. July 2020...Good handling, but remember it's not a sports car. Covid has killed the trips to RGV. Only have 6500 total miles on it. No problems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Headlight ripoff

Peter, 10/02/2023
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
3 of 3 people found this review helpful

I purchased a 2019 CX-5 Signature with 41,00 miles form a local dealer in Boise, ID. One of the headlights was out and they replaced it before purchase. 1,000 miles later the other headlight goes out and the part alone is over $1,000! The LED headlights are designed to last 15 years or 10,000 to 30,000 hours of use according to several MAzada Dealship websites. Both failed well before this and Mazda will not help me after several calls to their "Customer Experience" number. the total cost with labor to replace two headlights is $3,600 and then they will go out again at 80,000 miles. Mazda should be ashamed of the lack of quality and the ridiculous cost to replace. Think about a different car. Here are the links to dealerships telling you the lights will last a long time and lying about it. https://www.capomazda.com/blog/should-i-get-led-headlights/ https://www.floodmazda.com/blogs/2937/is-it-time-to-get-new-headlights-for-your-mazda/ https://www.hileymazdaofburleson.com/blogs/3654/does-your-mazda-need-new-headlights

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great SUV, but a few quirks

dgiordano, 03/18/2020
2019 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful

This is my wife's vehicle. We love driving the CX-5. We've said if we were to win a lottery this would be vehicle I would be fine driving for years. This has all the technology you could ask for. There are a few little quirks that I wished Mazda would have thought of (one bigger than the other). 1. Back lighting - we have to feel and search for the garage door button on the mirror, same with the buttons for memory seats in a dark garage or in the evening. 2. Nav - the way you have to select a country every time you enter an address is a pain. Can't they just default the country to the US (for US markets), unless you change it? 3. The Infotainment system... my biggest complaint!... This is actually dangerous. I drive a GM, my wife came from a GM, so we have that background. The screen does not allow touchscreen access while moving, which I kind of understand. But, what this makes you do is look at the screen multiple times to see where your little cursor is highlighting just to change the station with multiple clicks. Now, I don't drive it enough to get real familiar with the controls, but it takes me well over a minute with many looks at the screen to go from XM to FM. There is no option (unless I just don't know the why to fine it) to know what station you are flipping to using the steering wheel controls. Yes, they are the saved favorites, but if I didn't save them, I don't know what is next so I have to keep on looking at the radio to see what station I'm on. So, in an attempt to make the system safer, I feel they've made it much more unsafe. So, currently I just listen to whatever my wife has left on the radio, sometime not so great....

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Grand Touring 2.5 na

sword9mm, 12/24/2019
2019 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
3 of 3 people found this review helpful

I came from a Genesis with the 3.8 v6/manual and this car is definitely slower compared to 350/300 from the Genesis but I'm fine with that. I wanted a more comfortable ride that is more compatible with my lifestyle along with more tech and features. This car is perfectly fine for the daily driving suburban person. The seats are comfortable, the transmission shifts well enough for a slush box, the climate control works well, the radio is fine enough. Downside really is the radio. The Bose speakers are ok (no factory radio no matter the make is all that good imo) but the system is a little slow. The nav works well enough as does Car Play. I've driven a Tiguan and no one beats VW group for infotainment systems so whatever. It could be better but it could be worse. None of these things are that good to be honest even aftermarket. Maybe Tesla but they crash a lot too so I just think it's the nature of the beast. I'd like a little more power so I'm going to tune it and add a few aftermarket parts but all and all it's fine. If I wanted a performance car I had one so I'm good. Looked at Ravs and CR-Vs and the like and I liked the look of the CX-5 more and the interior. Don't have kids so the room inside is good for me and the wife. All of these things are pretty much the same so it does come down to personal choice and what you need. I like the CX-5 but some would like the CR-V or Rav or Tuscon or whatever more and that's fine. I'm not comparing it to Lexus or Infinity or Lincoln cause I've never driven those SUVs.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent vehicle

Old Man, 09/13/2019
2019 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
3 of 3 people found this review helpful

I downsized from a CX-9 and am completely satisfied. It's the first vehicle that I have had that has the heads up display. I will always want that from now on. Great economy when you drive sensible, 33-34 MGP regularly. Looking forward to the 2020 tubro. I have also owned 2 Miata's, loved them.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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