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Used 2019 Mazda CX-5 Consumer Reviews

4.3 out of 5 stars
124 reviews

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Pros
Cons
5 out of 5 stars

Happy with purchase

Hanna, 08/15/2019
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
6 of 7 people found this review helpful

After much research I thought I settled on this because of the safety features. But I looked at a few before I definitely decided. I couldn’t be happier. It exceeds the epa stated mpg, I get over 30 mpg. I love the driver assisted safety features and it’s such a pleasure to drive. I’m 5’3” and no problem, husband 6’4” and very comfortable. Backseat passengers are also comfortable. It really is luxury without the cost. I’ve seen negative reviews of the info system being confusing or out dated. It’s very simple to use, I don’t know about out dated but it’s perfectly fine. I’ve also seen downside is limited cargo space. Unless you regularly move all of your belongings the cargo space is ample. My only complaint would be that although you can mute the radio you can’t turn it off. The nice part is scrolling only scrolls favorites and not all channels, but the option of being able to turn it off would seem normal. But it really is a small thing.

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4 out of 5 stars

Short length on front seats is bothersome

CaliMacProMan, 01/20/2019
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
44 of 62 people found this review helpful

I was very excited to see that Mazda addressed the power issue for the CX5 but found the front seats to be too short for my below average length legs, surprising and very disappointing.

Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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1 out of 5 stars

New owner issues

Donald milne, 09/27/2019
2019 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
44 of 62 people found this review helpful

I bought the signature edition And I am regretting buying this car The infotainment system crashes every time I drive the car It's is a real piece of junk The car is in the dealership for an extended period of time while they try to figure this out There are apparently other cx-5sthat have same issue It's definitely defective The lane keep assist is very weak as well and the Option to have it buzz with lane deviation does not work I would not buy this car again

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

2019 Mazda CX-5 Grand Touring Reserve

Ron B, 04/16/2019
updated 04/21/2025
2019 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
11 of 15 people found this review helpful

Lately Infotainment System has been quirky and rebooted itself a few times. Folding mirrors stopped working. Mazda admitted manufacturing defect, but would not cover repairs. Best Buying Experience ever. I have purchased new cars for 50 years. Very helpful staff and no pressure. Good price and trade-in. Beautiful look and design. Great performance with Turbo and Premium gas. Handles well, interior is lu7xorious. Has Bells & Whistles I would never have purchased: Heads Up Display, heated steering wheel, ventilated and heated front seat, heat rear seats. Dual Memory for drivers. Well after a year some issues The Infotainment System is very slow to load. The SiriusXm had constant issues. Had to replace the entire System. Still does not work all of the time. Just hit 15,000 miles and no other issues. SiriusXm seems to work for now. Navigation had wrong information on my most recent Trip. Had just updated it as well. Rear Brakes had to be replaced after only 15,000 miles? Service Dept. would not see my car before the Warranty was over regarding Rear Cross Traffic Issues. (installed by them!)

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Good for the Soul

Fast Eddie, 11/15/2019
updated 05/18/2020
2019 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 6 people found this review helpful

The Mazda CX-5 is often touted for its style when compared to other mid sized SUVs but its shape has changed little since its introduction in 2013. The nose is slightly longer and the Touring addition has more electronic bells and whistles than in the old days but the engine and the body are mostly the same. The interior has nicer materials than past models but feels smaller in the front due to a bigger center console that encroaches on people space. Still handles well and base engine is definitely more peppy. If you want a cushy ride, with no noise and wide comfy seats, this is not your car. If you are interested in a better handling car that looks great and has a premium feel about it while still being mid price, this is it!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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