Used 2022 Lexus NX 350h Consumer Reviews
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they should've thought about cold weather
this car is pathetic! the car doors won't open from outside when it's freezing cold. just what kind of car is this? do they think before they make cars?
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Love this vehicle!
After extensive research and learning of the high ratings, I settled on a 2022 Lexus NX 350h luxury package…and WOW, it does not disappoint! An absolutely beautiful vehicle, full of comfort and mind boggling technology. Very smooth ride, plenty of seating and cargo space, and has a very luxurious feel to it. It’s highly rated for reliability, gas mileage is impressive, and has many bells and whistles! Couldn’t be more happy with this vehicle!
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- Luxury Hybrid 4dr SUVMSRP: $41,907428 mi away
- Premium Hybrid 4dr SUVMSRP: $43,595374 mi away
- Base Hybrid 4dr SUVMSRP: $41,829201 mi away
POOR DISPLAY PRIORITIES
From a mechanical and driveability standpoint the NX 350h is an excellent vehicle - tight, responsive and fun to drive. Acceleration and braking exude confidence and control. The NX is reasonably customizable with a few exceptions. Ergonomically, there is a desparate need of refinement that one would expect from the Lexus brand which would raise the bar of the luxury driving experience. The drivers seat adjustment denies finding a position of comfort and legroom (I'm 5'10"). The steering wheel adjustment helps but the display is still partially obscured by the wheel. Repeated head-tilting easily resolves this shortcoming. Hmm. A 3200 mile road trip exposed a major shortcomings in display design which impacts safety by burying most-used displays in the driver support system display; they are painfully too small and dimly lit to be easily referenced (even at full brightness - day or night). As an example, when operating on cruise control, the speed limit and selected speed would be best presented in the main display rather than showing the predominantly large "D" denoting the selected gear. During highway driving, knowing the selected gear is not of primary importance. Distinguishing primary and secondary information would help define a display which would be appropriate for any particular driving mode. During cruise, the selected gear is obviously secondary to speed limits and other settings which change frequently. Primary, mode-specific, displays should be defined in future design enhancements. Eliminating the compass from the mirror and relegating it to a submenu is another poorly reasoned "enhancement". Having the compass headings continuously displayed and in full view would greatly enhance situational awareness. Three drivers quickly recognized a number of these issues without prompting. Our vehicle is equipped with a phone charger which repeatedly, like clockwork, ceased charging every 30 seconds or so. It NEVER charged our IPhone with a 30% charge. A well-known epic fail. Though it may be perceived by many as nitpicking, it is important to recognize that being "heads down" in the display vs "eyes on the road" significantly contributes to a degradation of one's division of attention which compromises safety. I found the display configuration frustrating, annoying anf fatiguing. There are a number of learning-curve issues which, over time, were readily assimilated . However, the display anomalies need attention. Further embraceing the human factors of driving and affecting some appropriate refinements, Lexus will significantly enhance the driving pleasure of this, overall, well-designed auto. For me, once my car's altitude and weather radar are superimposed on the map display the NX will then be a quintessential first-class ride.
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Almost like the bigger RX
This new design model has improved greatly over the previous year model in both appearance and performance. Interior is especially great, infotainment system has been totally revamped and everything works perfectly. Cloud-based Nav, wireless CarPlay, etc., are all excellent. I believe the software gets updated automatically OTA. Ride is plush and comfortable, road imperfections and bumps are hardly noticeable, road noise isn’t significant, and overall its almost as quiet as the bigger RX. Everything feels like a Lexus is known for. Rear legroom is also comfortable and much better than I expected for a compact size SUV. MPG is fantastic, exceeding the EPA estimates (in good weather, I am averaging 44-45 mpg in city and around 41-42 in highway). Overall, this new NX has has far exceed my expectations so far.
Wireless Q1 phone charger doesn't work
Car is excellent in most respects, EXCEPT wireless Q1 phone charger doesn't work. It goes off after a minute or so and then is intermittent. I talked to dealer, which talked to Lexus, as dealer has had many complaints about this. Lexus reported you have to take the cover off phone for it to work. Dealer also said if phone moves in the tray as the car moves, it will stop charging. Don't count on this working on your 350h.
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