Skip to main content

Used 2020 Kia Optima Consumer Reviews

4.4 out of 5 stars
52 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2020 Optima, so we've included reviews for other years of the Optima since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Best purchase 125K miles since 2019 still strong!

Ecstatic Kia Optima LX Owner , 08/13/2023
2019 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
3 of 3 people found this review helpful

I bought the 2019 Kia Optima LX/FE gutter model as my daily commuter car, as I drive 120 miles a day for work. Couldn’t risk the hefty repair bills or kill another BMW with all the miles I have to drive for new job. It has been more than reliable. Ive only done oil changes with standard oil every 7500 miles and the very minor necessary required maintenance to keep the warranty. It was so inconsequential I forgot what part it was after 100K miles. I changed the spark plugs at 100K miles and have only had to replace the rear brakes after 100K miles! Oh! It was a radiator fluid change-out. Dont let these drive-thru lube places ream you or touch the transmission fluid! Read the manual yourself. All the standard safety equipment and features like backup camera, a large screen, blind spot, lane assist, forward collision warning etc etc that it comes with is absolutely phenomenal. True story: I traded in the Kia for a 3 series BMW 330i, and ended up returning the BMW to get this car back after 3 days because the BMW didn’t have all the standard features! Its spacious, performs well for what you pay and is an absolutely comfortable drive. Definitely reliable to say the least. I wish they didn’t discontinue the optimas. IF this car starts acting up at around 200K miles, Ill start looking at the new K5. I hope this helps!

Report Abuse

4 out of 5 stars

Noisey?

Fallini, 11/12/2019
2019 Kia Optima S 4dr Sedan (2.4L 4cyl 6A)
4 of 5 people found this review helpful

This is in response to one reviewer that complained about road noise in his 2019 Opt S. I only test drove this model and as I accelerated, this was the first thing I noticed. Road noise is pronounced. My '17 Forte is quieter than this thing! Too bad. Would have purchased it on the spot.

Report Abuse
2020 Kia Optima for sale near you
3 of 75 listings
See all 75 listings

1 out of 5 stars

Engine fail

Muhammad adnan Khan, 08/30/2020
2019 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
11 of 17 people found this review helpful

I own kia optima 2019 last year i am driving uber and always use synthetic oil recently done new brake and transmission oil i was going up the hill suddenly engine lights start blinking and speed was reduced i checked my car on different mechanic no one know exact problem i checked with other car mechanic and code come up p1326 i checked online its recall on previous years cars but not in 2019 i dont have any warrenty because i drove 115000 km feel so sad because thats my business car i dont know they are going change the engine or fixed it but i think engine is done i waiste to much money on it i make it sport red leather seats etc but now i am just waiting what are going in my car

Report Abuse

1 out of 5 stars

Known for major engine problems and poor service

Dan Sentin , 03/24/2021
2020 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
5 of 7 people found this review helpful

The dealership experience is horrible. You have to leave your car there for a day for a check engine light. They threaten to not honor your warranty if you don’t get an oil change at the dealership. And the engines are known for blowing up due to oil problems. This model sounds terrible on cold start up. I will be selling it at break even point so I don’t get stuck with a seized engine and a manufacturer that may make thongs difficult for me if things go wrong.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
Report Abuse

4 out of 5 stars

Good but not perfect

Sam , 08/24/2019
2019 Kia Optima LX 4dr Sedan (2.4L 4cyl 6A)
6 of 9 people found this review helpful

The steering wheel has a highly reflective surface that is very distracting when sunlight hits it .The Ac fan goes from 2 to 3 and there is no inbeween which is crap at adjusting the temperature

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5