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Used 2011 INFINITI QX56 Consumer Reviews

4.2 out of 5 stars
50 reviews

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2 out of 5 stars

Don't Buy this vehicle!!!

Dave, 04/23/2016
2011 INFINITI QX56 4dr SUV (5.6L 8cyl 7A)
24 of 28 people found this review helpful

I love the looks and feel and driving ability of this car. However, I bought it(2011 qx56) used at 43,000 miles and at 50,000 -60,000 it needed catalytic converter, air compressor, timing chain. Thankfully we had factory AND extended warranty that covered these repairs which probably came to over $10,000 in total. Then at about 65,000 a basketball bounced on the right hand passenger review mirror and broke it to wear it hung loose. It could not be repaired, had to replaced. A new one was $1200.00 (no warranty) because of the sensors and fancy camera it costs that much. Then when my battery died and left me stranded we went down the street bought another battery to replace it the car which evidently caused the fuse link to go bad so we had to get it towed $115, get a new fuse link $200 and after I picked it up went home and realized the headlights don't come on at all so now I have to go back AGAIN to get that fixed. Oh.....and after I picked it from getting one of the other major repairs done (it was winter and cold) and the service guys turned my heat on 90+ to help the freshly shampoo'd carpet to dry which caused a huge crack in my windshield. So needless to say this car has been a beautifully driving headache. Not to mention the deprecitiation has gone down crazy. I have always owned Toyota, Acura, Honda. Will NEVER buy another Infiniti again. Beautiful cars and they drive great but they are not dependable as far as I have experienced. I need to note that the service tech at the dealership have always been kind, fast, professional and gave me a loaner vehicle each time which was a positive experience.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Beautiful and Stylish - Mechanically Unreliable

JD Huntley, 05/03/2018
2011 INFINITI QX56 4dr SUV 4WD (5.6L 8cyl 7A)
11 of 12 people found this review helpful

We’ve had this vehicle now for about 18 months. We just hit the 100k mile mark. I’ve got a CEL on due to likely having a faulty catalytic converter (or possibly two!). I’ve got paint chipping off around the vehicle. The CD/DVD player still gives us fits. I’ve already had to put about $6k into it over the last 6 months ($5k for a rebuilt tranny and $1k for a fuel pump). Oh God, have mercy on me, since we’ve decided this is the vehicle we plan to use for several years to come, I hope these problems are all we need to deal with for some time. I rolled the dice on making the big transmissions investment expecting/thinking/hoping the motor is going to go for a LONG time. My three lessons learned from all of this. 1) Purchase an extended warranty for any future used car purchases. 2) Don’t buy only on emotion (i.e. only buy a car that looks sweet or has our color, etc.) 3) Buy only Toyota or Subaru for the rest of my life.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Buyer beware

Edward, 01/11/2019
2011 INFINITI QX56 4dr SUV (5.6L 8cyl 7A)
14 of 16 people found this review helpful

Way too many known issues with this car that have surfaced years after I purchased. Very disappointed with Infiniti and how they have failed to take any ownership. I will 100% never purchase another Infiniti. Timing chain, ECM, Catalytic Converter and defective paint are the worst issues I've had in 3 years of ownership. ECM was replaced 3x in 2018 by dealership and will be going back January 2019 for same issue. Roof and hood had to be painted after bare spots began to appear. Compressed air on a spot the size of a nickel on my hood peeled the entire hood off. Imagine blowing leaves and that's exactly what it was like. Infiniti has had thousands of complaints and will not step up and do what's right for the consumer.

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4.75 out of 5 stars

Fantastic

HighGear, 08/26/2010
2011 INFINITI QX56 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 11 people found this review helpful

For the price, build quality, and performance, this vehicle blows away the competition. Interior in simply loaded with amenities, which are well positioned and easy to use. Drivetrain is equally impressive. I disagree with editors review-I think the ride quality is great My biggest complaint is the lack of a removable center console or sliding second row seats for easier entry into the 3rd row. 2nd row seats flip forward, but if you have car seats installed in both captains chairs, the 3rd row cannot be accessed without climbing through the back hatch or over the console. The console is held in place by 4 screws and metal tabs which can be removed, leaving 4 small slits in the carpet.

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5 out of 5 stars

Best luxury SUV

k.atkinson, 09/14/2020
2011 INFINITI QX56 4dr SUV 4WD (5.6L 8cyl 7A)
6 of 6 people found this review helpful

I have had my 2011 infinti QX56 for about 2 years now and I brought it used with 115k. So far the only issue I had is that I had to replace the catalytic converter at 129,000 miles but after that I have had no issues. I take my vehicle to get service only at the infinit dealership when needed base off service recommendation. I now have 146k and it still drives brand new. Great vehicle for a large family. I truly recommend getingt this vehicle if you are looking for a luxury suv. For those who are looking at the qx80 just know it is basically the same exact vehicle but have new technology but for as the exterior and interior its the same exact car, only the price tag is different

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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