Used 2017 Hyundai Tucson Consumer Reviews
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Disappointed
Allan Geffon, 07/18/2018
2017 Hyundai Tucson Limited 4dr SUV (1.6L 4cyl Turbo 7AM)
5 of 5 people found this review helpful
My wife's 2017 Elantra is a remarkable vehicle, and we expected the Tuscon to perform similarly. We had no complaints about fit and finish, comfort and safety features. Having driven one with the 2.0 "lack-of-power plant," our expectation was that the new 1.6 liter turbo would improve overall performance, which it did. However, upon a test drive, the dual clutch 7-speed transmission (available only in the Tuscon Limited and Veloster) produced a hesitation at takeoff, occasionally feeling as if a standard-shift vehicle were started in second gear. An inquiry to the service manager confirmed that this is a quirky characteristic of the power train. That was enough for us to look for a new SUV elsewhere.
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Mixed Bag
Kathryn, 10/03/2017
2017 Hyundai Tucson Value 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
18 of 23 people found this review helpful
I just turned my 2017 Tucson in on a 2018 Subaru Forester lease. Thankfully, after owning the car for less than I year and putting less than 6000 miles on it due to the issues I had with it, I still received a fair price for it. It gets great gas mileage, I'll give it that. And, when it behaved, it was a very comfortable ride! I loved my Tucson except for one HUGE, one minor complaint. The HUGE issue was, like so many others have commented on, the transmission. I HATED it. You never knew when it would respond or when it would just contemplate accelerating, which was SUPER dangerous merging onto the highway or proceeding from stop to go. At best, it was just embarrassing when the vehicle would rev like you were purposefully gunning it just to get it to GO normally. Like someone else said about it: it sounded like a new driver learning how to drive a manual transmission, even though this was an automatic. Even the Hyundai service department I took it to---repeatedly---told me it was a much-complained about issue and that they'd escalated complaints to corporate multiple times without response. The second complaint I had was its poor reliability in the snow, perhaps related to the transmission issue: sometimes it would be fine; other times it would just spin and spin, digging you further into a snow rut.
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2017 Hyundai Tucson for sale near you
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TERRIFIC TUSCON
Chris, 10/03/2017
2017 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A)
9 of 11 people found this review helpful
I test drove several more expensive vehicles , including the Jeep Cherokee Latitude and the Tuscon was hands down a more superior ride. The acceleration alone on the highway was my deciding factor. The "sport" button which increases the RPM's or lowers a gear is a great assist in gaining speed. In fact, I leave it in "Sport" mode around town just for the fun factor. The 60,000 mile warranty compared to the competitions 36,000 mile warranty was another deciding factor. The sport rims and the panoramic sunroof are nice features. This is my first Hyundai and I think I'm now a big fan and will buy more Hyundai's in the future.
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Not my favorite
Kate, 08/02/2019
2017 Hyundai Tucson SE Plus 4dr SUV AWD (2.0L 4cyl 6A)
4 of 4 people found this review helpful
My 2017 Hyundai Tucson SE Plus AWD is the worst car I have ever purchased. The car is VERY VERY VERY slow. When taking off it basically falls on its face. We have almost gotten hit a few times because the car wouldn't get out of the way. It has the regular mode, Sport, and Eco and they change nothing. I can floor it or take off normal and the car WILL. NOT. MOVE!!!!!! I will never purchase another Hyundai. I'm counting down the days until I can trade my car in. On another note the inside is very nice and so is the outside. I would NOT recommend this car to anyone, ever!
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Bought
TBrown, 12/29/2017
2017 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
4 of 4 people found this review helpful
I love this car! It feels more luxurious than the cost, and the pick-up is great. Also, the technology/sound system is as good as my old BMW.
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Nice vehicle but beware of dual-clutch trans
Jason MokenaIL, 12/14/2018
2017 Hyundai Tucson SE Plus 4dr SUV (2.0L 4cyl 6A)
11 of 14 people found this review helpful
I really like the vehicle, it definitely has much going for it for an entry-level small/mid size SUV's. It looks great and runs fairly well, reasonable cost as reasonable maintenance cost. Considering I almost was T-boned with my son in the vehicle which would have caused catastrophic injury, I do have one major issue with the vehicle. The vehicle comes with a dual-clutch transmission (DCT in Hyundai speak). If you are not familiar with DCT or CVT (Nissan speak), it's terrible. The vehicle for the first two miles feels EXTREMELY jumpy. You give it gas, it's like jump, jump, jump then moves. You could even give the vehicle gas and it stalls for few seconds (sometimes 2, sometimes 5 seconds). It does this on EVERY SINGLE COLD START. Not cold meaning weather temperature but EVERY SINGLE START when it hasn't been used in 12/hours, a couple days, etc). It does this when the weather is 90 degrees outside or 10 degrees outside. It remains jumpy for roughly 2/miles before it begins to run smoothly. I've had the vehicle in service twice with only 5100/miles on the vehicle. This time they said no error codes were produced and the vehicle is fine. Service tech said chalk it up to the DCT (transmission) as it's not for everyone. This is my third Hyundai purchase since 2014 and it's surely going to be my last. No wonder Hyundai sales are suffering in 2017/2018. Endless complaints are posted online regarding the Tucson and their COMPLETELY GARBAGE transmission. Do your research before buying this, do not buy it for looks and appearance alone as I had done. I typically do not leave reviews like this online but seeing I was nearly decapitated before my vehicle started jumping and failed to complete a turn in a timely manner, I had no choice but to leave this review. It just might save someone's life out there. Buyer beware.
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My new tuscon
Kathy Lindsley, 01/20/2017
2017 Hyundai Tucson SE 4dr SUV AWD (2.0L 4cyl 6A)
13 of 17 people found this review helpful
Just so happy with my new car. The ride is so comfortable and the car handles so well. Just couldn't have found a car that had everything I want for an affordable price
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Dual clutch steep leaning curve
The D man, 01/05/2018
2017 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
6 of 7 people found this review helpful
I love my loaded Tuson but the combination of the turbo and dual clutch transmission makes acceleration very lagging. There is plenty of power when both work together, so it seems that I need to learn to how to accelerate this complex system. I need to accelerate in a way that minimizes the apparent deadband between the transmission shifting and turbo boost. It has not been an easy thing to learn, but I think it's possible. Also it seems like first gear shift is far too soon to let the turbo boost kick in. I wish Hyundai provided an optional manual shift mode on the Dual Clutch transmission, so I could play with the gear changes myself. The higher gears have plenty of turbo boost which presses you back in your seat (in sport mode). The Tuson has a sporty stiff ride which gives the very precise handling feel I love.
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Bought new, so disappointed!
KristinK, 08/03/2018
2017 Hyundai Tucson Sport 4dr SUV (1.6L 4cyl Turbo 7AM)
6 of 7 people found this review helpful
I had a Hyundai Santa Fe for 11 years- bought it brand new. Loved that car. But when I married my husband who is 6’3” couldn’t fit comfortably. So decided time to get something more comfortable for us. Sold the Santa Fe to my son. Sadly my son crashed that car but I also think it probably saved his life( side note on I loved the Santa Fe). When I went to the dealership I wanted to stick with hyundai because it had been so good for me. Sticker shock! I couldn’t stretch to get another Santa Fe so I turned to the smaller Tuscon. I looked and test drove several and finally decided on purchasing one. Got the car home and was proudly driving it within the first few days and all of a sudden it would not accelerate above 20 miles an hour!! Supposively it wasn’t programmed correctly when it got to the lot so first trip back to the dealership. Fixed that. So on I go driving my car. And like so many I encountered the issues with the engine and the stupid dual clutch. I took it to the shop over and over and the told me it was just the way the car was. I let my 18 year old daughter drive it once, but with so many warnings of don’t pull out if you know you have enough room because this car will not give you get up and go. I didn’t let people drive it as it just was too scary! The last straw came last month when my mom was riding in the car and mentioned she could hear the car shifting. I was fed up. I just bought the car a year ago but this was ridiculous. I was paying on a car that was not a joy to drive. My husband and I traded it in on a Ford Escape Titanium. Before I did, I went back to the dealership and explained that I was unhappy and wanted to see if they could earn my business. Basically it was a well we can sell you another car that cost more. Sadly, I think I am done with Hyundai. My new car is more then I wanted to pay but I have the assurance that it will not lag with acceleration. Hyundai disappointed me. The Tuscon is not a safe car with the dual clutch. I loved the features the car had but can not drive a car I don’t feel is safe. I traded it in with a little over 5800 miles. Lesson learned.
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Transmission Disgust from Day One
Doug R. Melbourne, FL., 11/29/2019
2017 Hyundai Tucson Sport 4dr SUV (1.6L 4cyl Turbo 7AM)
8 of 10 people found this review helpful
2017 Tucson Sport -Turbo. The sport truck was a nice vehicle, HOWEVER the transmission shifting problems were terrible.When cold the transmission would hesitate, stumble and jerk from a stop.After warming up it would jerk from a start-up as if driving a standard transmission with a faulty clutch. It was so bad my wife was terrified to drive the vehicle. Dealer was no helpwith problem, contacted the NTSB and filed complaint along with many other Hyundai owners. Finally was able to reach an engineer in Redundo Beach, CA, national headquarters, and told him of the problem and was told they were aware of problem and NO longer used this transmission and the dealer was now responsible for the transmission problems...
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