2024 Honda Prologue Consumer Reviews
Pricing
EX - $48,795 MSRP
Edmunds suggests you pay
$45,327 Federal EV Tax Credit: up to $7,500
Prices based on sales in AZ thru 9/8/25
Final assembly in Mexico
Canary in Colemine? Car in Service 24h After Sold
aem_2008, 06/24/2024
2024 Honda Prologue Elite 4dr SUV AWD (electric DD)
35 of 39 people found this review helpful
Yesterday, I got a new Honda Prologue Elite and drove it 200 hundred miles from LA to San Diego. I've had the car for less than 24h and it's already is at the service center at a Honda dealer, they are unable to lend me a car nor tell me when my car will be ready. Here are the issue I've noticed: Charging: The sales rep was also not able to change any of the charging settings during the final sales walk-through so that we could charge above 80% to help with my long drive. I thought that perhaps the sales person was unfamiliar with EVs and that I would figure it out later. However, It doesn't seem like any of the charging settings (including the maximum charge % or Prep for Fast Charge Settings) can be updated, the screen shows "Unable to Update Settings. Please Try Again." When I arrived in San Diego, the car was at 10% battery, I charged at a fast charger with 150kw, it initially started charging at 100kw until approximate 20%, but soon reduced to 25kw and did not move from there. Infotainment: On the drive down, I paired my iPhone 14 Pro Max and used the built in Google Maps to navigate home. At least 4 times on my drive down, the Infotainment system reset itself so that I had to re-pair my phone and re-enter navigation. I tried to adjust the ambient lighting, but I keep getting a prompt to turn on the car to make adjustments, even though the car is already on. When the sales rep in LA helped me "set up" the car for me after the purchase, they had to escalate to a senior engineer (who will get back to us within 5 business days) to set up OnStar. I am surprised that Honda would have released a car with so many software problems despite the same GM platform had similar problems late last year. It seems that both sales and service centers are not properly trained to understand how to address them. Until now I've held Honda at high regards for reliability with other cars, this is truly disappointing.
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Extremely Disappointed with the 2024 Honda Prologu
Mal, 04/29/2025
2024 Honda Prologue Elite 4dr SUV AWD (electric DD)
12 of 13 people found this review helpful
I purchased the 2024 Honda Prologue with high expectations for a reliable and safe vehicle, but my experience has been extremely disappointing. I've encountered several major issues, and while some have been addressed, the overall experience has been frustrating. Heating Issue - Fixed After 46 Days: The heater initially failed to blow warm air, making driving in cold weather unbearable. Although this issue was eventually resolved, it took 46 days for Honda to fix it. While they provided a loaner car, this was a major inconvenience, especially considering I hadn’t even had the car for 30 days before the issue arose. Cell Phone Charging Station Doesn't Work: The built-in charging station has been non-functional since I purchased the car. Despite trying to troubleshoot and ensure everything was correctly set up, the charging station still fails to charge my phone, making this a major inconvenience. Extremely Dangerous Braking Issue: One of the more serious concerns is the car's unpredictable braking behavior. When backing out of the driveway, the car suddenly slams on the brakes multiple times with a notification reading "Auto Braking System Active." You have to hit the brakes to release the locked brakes. This is not only annoying but dangerous—especially with my child in the car. This issue could easily lead to a serious accident if it happens at the wrong time, and it raises serious safety concerns about the vehicle’s reliability. The dealership told me that this is normal behavior and it's in the user manual and cannot be turned off. I did locate a setting and tried turning it off, but the setting seems to reset every time I start the car. I have never driven a car that cannot back out of a driveway without interruption. Transmission Shifting into Neutral - A Major Safety Risk: The most concerning issue is the car’s transmission unexpectedly shifting into neutral while driving. This makes the car impossible to accelerate until I manually shift it back into drive. Again, this is a serious safety hazard—especially when driving on busy roads or highways. I’ve never felt more unsafe in a vehicle, and this problem has not been resolved. I reached out to the dealership but despite their attempts to resolve the issues, these critical safety problems remain. The ongoing disruptions and safety risks have made this car completely unreliable, and I would NOT recommend the 2024 Honda Prologue to anyone—especially those with young children. I am hoping that Honda takes these serious concerns to heart, but as of now, I deeply regret purchasing this vehicle. I have filed for lemon law at this point.
2024 Honda Prologue for sale near you
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No Honda Sensing on a $60K car is it's first fail
HPD, 12/29/2024
2024 Honda Prologue Elite 4dr SUV AWD (electric DD)
9 of 10 people found this review helpful
Love how it drives and it's far quieter on the highway than any Honda because Honda doesn't have any idea how to keep out wind noise on their own designs. However I'm genuinely angry that Honda claims this has Honda Sensing when it's actually just rudimentary GM sourced lane keeping assist that doesn't do lane centering. It's next to useless and if you come from another modern Honda like we did with our CR-V you'll be in for a rude awakening if you take it for granted that it's the real deal and don't test and verify during your dealer drive time. It is going to grind on me for the 3 years I'm locked into this lease that I made such a major downgrade in driver comfort by blindly trusting Honda to not engage in such a deception. They could fix the issue with software, the hardware is in place but they won't. No software updates have been issued of any kind since it was released and there are major computer gremlins that need addressed as well. Top it off with no dealer support of any kind. We took delivery without being able to complete Onstar registration and thus the ability to have route planning because it couldn't connect. The dealer claimed the antennae was faulty and told us to get it fixed under warranty when we got home. Fixed it myself in 2 minutes by doing a factory reset procedure I found on Reddit because it's a very common issue. Nobody in that whole dealership from sales to service had a clue about the issue and were totally happy to send me off to eventually leave my brand new car at a dealer for 2 weeks to wait for parts it didn't need at all. This level of indifference seems to be widespread, Honda seemingly does not want to have anything to do with this car and is doing everything they can to sabotage it and ensure it fails to continue their narrative that electric cars are not viable the same as Toyota and Subaru. I'd hoped that being a GM under the skin would ensure the product got some level of support, training and software updating but alas that is not the case. I'm terrified we'll have a real issue because I know Honda has done zero training on this car for dealer service techs.
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Need Morw Knowledgeable Technicians
Jasmine, Jersey City NJ, 02/04/2025
2024 Honda Prologue Touring 4dr SUV AWD (electric DD)
5 of 5 people found this review helpful
I leased a vehicle in September 2024, it was running fine until I got these warning lights -Battery Fault Light, Propulsion Power is Limited Light and Service Vehicle Soon Light (Propulsion System Failure) on November 16 2024. The technician didn't know why those lights appeared, and my vehicle has since been in the shop with no ETA of when I will be getting it back. They replaced a temp sensor part that was backordered, but after getting the vehicle, 20 minutes into the drive, and all the lights came back on. Honda has allowed only one technician to learn these Prologues for all their dealerships. They have to keep going back to the corporate tech to get answers. There's a bunch of other individuals experiencing the same im going through. Especially with their Prologues being in the shop for over 4 months. The car design is nice and roomie. The sunroof is great and the drive is smooth. Going up hills are easy. But with the current issue I'm going through, this car isn't worth it. Honda should have not pushed this vehicle, especially without knowing all the ins and outs. Working with GM to create a Honda version of the blazer was a terrible idea. Unfortunately I don't think I will be enjoying this vehicle as I hoped. More thoughts should have been put into this vehicle. The design is good but needs improvement. Like fully charge doesn't reach to 300 miles, waze doesn't work on the dash, the fluid comes out through the wipers, the HondaLink App isn't working with the Prologues, Android Auto stops out of no where sometimes, and twice I've had my dash screen and main screen go black while driving. Like I said, the design is nice, but the technicalities need to improve greatly.
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Love it, much nicer than Tesla
Chris, 01/14/2025
2024 Honda Prologue EX 4dr SUV AWD (electric DD)
4 of 4 people found this review helpful
I have had my Prologue for a month now and love it. Looks great, minimal learning curve, regular buttons where they make sense, nice tech on top of that. I am exceeding the range by a bit in regular bay area commute. It is not the fastest, but to me the car looks so much better inside and out than most others on the market. And it has tons of passenger room front and back.
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