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2024 Honda Prologue Consumer Reviews

3.4 out of 5 stars
25 reviews

Pricing

Edmunds suggests you pay
$46,452
Federal EV Tax Credit: up to $7,500 Tax credit eligibility subject to income limits. Learn more about tax credit eligibility
2 for sale near you
Prices based on sales in FL thru 6/2/25
Final assembly in Mexico

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Pros
Cons
1 out of 5 stars

Canary in Colemine? Car in Service 24h After Sold

aem_2008, 06/24/2024
2024 Honda Prologue Elite 4dr SUV AWD (electric DD)
31 of 35 people found this review helpful

Yesterday, I got a new Honda Prologue Elite and drove it 200 hundred miles from LA to San Diego. I've had the car for less than 24h and it's already is at the service center at a Honda dealer, they are unable to lend me a car nor tell me when my car will be ready. Here are the issue I've noticed: Charging: The sales rep was also not able to change any of the charging settings during the final sales walk-through so that we could charge above 80% to help with my long drive. I thought that perhaps the sales person was unfamiliar with EVs and that I would figure it out later. However, It doesn't seem like any of the charging settings (including the maximum charge % or Prep for Fast Charge Settings) can be updated, the screen shows "Unable to Update Settings. Please Try Again." When I arrived in San Diego, the car was at 10% battery, I charged at a fast charger with 150kw, it initially started charging at 100kw until approximate 20%, but soon reduced to 25kw and did not move from there. Infotainment: On the drive down, I paired my iPhone 14 Pro Max and used the built in Google Maps to navigate home. At least 4 times on my drive down, the Infotainment system reset itself so that I had to re-pair my phone and re-enter navigation. I tried to adjust the ambient lighting, but I keep getting a prompt to turn on the car to make adjustments, even though the car is already on. When the sales rep in LA helped me "set up" the car for me after the purchase, they had to escalate to a senior engineer (who will get back to us within 5 business days) to set up OnStar. I am surprised that Honda would have released a car with so many software problems despite the same GM platform had similar problems late last year. It seems that both sales and service centers are not properly trained to understand how to address them. Until now I've held Honda at high regards for reliability with other cars, this is truly disappointing.

Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

No Honda Sensing on a $60K car is it's first fail

HPD, 12/29/2024
2024 Honda Prologue Elite 4dr SUV AWD (electric DD)
6 of 6 people found this review helpful

Love how it drives and it's far quieter on the highway than any Honda because Honda doesn't have any idea how to keep out wind noise on their own designs. However I'm genuinely angry that Honda claims this has Honda Sensing when it's actually just rudimentary GM sourced lane keeping assist that doesn't do lane centering. It's next to useless and if you come from another modern Honda like we did with our CR-V you'll be in for a rude awakening if you take it for granted that it's the real deal and don't test and verify during your dealer drive time. It is going to grind on me for the 3 years I'm locked into this lease that I made such a major downgrade in driver comfort by blindly trusting Honda to not engage in such a deception. They could fix the issue with software, the hardware is in place but they won't. No software updates have been issued of any kind since it was released and there are major computer gremlins that need addressed as well. Top it off with no dealer support of any kind. We took delivery without being able to complete Onstar registration and thus the ability to have route planning because it couldn't connect. The dealer claimed the antennae was faulty and told us to get it fixed under warranty when we got home. Fixed it myself in 2 minutes by doing a factory reset procedure I found on Reddit because it's a very common issue. Nobody in that whole dealership from sales to service had a clue about the issue and were totally happy to send me off to eventually leave my brand new car at a dealer for 2 weeks to wait for parts it didn't need at all. This level of indifference seems to be widespread, Honda seemingly does not want to have anything to do with this car and is doing everything they can to sabotage it and ensure it fails to continue their narrative that electric cars are not viable the same as Toyota and Subaru. I'd hoped that being a GM under the skin would ensure the product got some level of support, training and software updating but alas that is not the case. I'm terrified we'll have a real issue because I know Honda has done zero training on this car for dealer service techs.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2024 Honda Prologue for sale near you
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3 out of 5 stars

Looks nice just hope doesn't need repair

Rosie, 12/19/2024
2024 Honda Prologue Touring 4dr SUV (electric DD)
8 of 10 people found this review helpful

Looks nice and drives fine. Makes a loud humming sound while driving. And hope you don't need a repair or part. Looks like Chevy is stingy with their Blazer parts and don't want to give to Honda. If your looking to buy a Honda, don't get a prologue. It is a Chevy blazer with a Honda emblem. That is what the Honda service guy told me, and not a lot of Honda know how to service it because it is a Chevy car. I had to bring my car in at a specific time because the one guys who knew what to do was only there at that time. I have been waiting for a bumper for 7 months and now they just told me next eta for my bumper is feb. I can't wait to get rid of this car.

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5 out of 5 stars

Love it, much nicer than Tesla

Chris, 01/14/2025
2024 Honda Prologue EX 4dr SUV AWD (electric DD)
3 of 3 people found this review helpful

I have had my Prologue for a month now and love it. Looks great, minimal learning curve, regular buttons where they make sense, nice tech on top of that. I am exceeding the range by a bit in regular bay area commute. It is not the fastest, but to me the car looks so much better inside and out than most others on the market. And it has tons of passenger room front and back.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Really enjoying it - well worth the look

Allan, 11/25/2024
2024 Honda Prologue Touring 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful

I'm a dedicated Honda guy, so for that reason maybe I am biased. I bought the Touring AWD (the Elite made no sense to me given the few extra amenities I didn't value for the cost). I know it's underpinnings are GM, but the design is distinctly Honda. It drives more like a GM, but I was actually looking for a more forgiving ride that is more luxurious without having to spend that kind of money, which I really like in the Prologue. It also feels HUGE inside. It is wider than most in the class, which really makes it roomier for sure, and it does make a big difference. It also rides higher, making it feel bigger than it actually is, which gives it great sight lines and presence on the road. I read a lot of reviews, and I really don't understand why the Ioniq5 is and a few others are rated so much higher. The acceleration is great for the size of the SUV, it charges perfectly fine, drives great, and has a nice balance between electronics and real knobs. Given Honda's reputation, my instinct is that they weren't going to partner with GM unless they felt that the underlying quality would meet their expectations. I traded in a Tesla3 (for an array of reasons, mostly because I wanted an SUV), and I don't regret it. The only reason I give it a 4 is because I do find the cargo space a bit snug given the class of the car. I rate it a 4 instead of 5 for these reasons: a) the cargo space is definitely smaller than others in the class, b) they really should start offering a 5yr/60K bumper-to-bumper to help differentiate more and compete with Hyundai, and c) the HondaLink app really is horrible. I mean, come on Honda, you can get that right, no? That said, if you love Hondas, like we do, you'll like this a lot I think.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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