Used 2019 Honda Pilot Consumer Reviews
Used Pilot for sale
Collision avoidance system and Auto off terrible
David S., 01/28/2019
updated 02/08/2021
2019 Honda Pilot Touring 4dr SUV w/Rear Captain's Chairs (3.5L 6cyl 9A)
42 of 48 people found this review helpful
Collision avoidance system provides false or redundant warnings 100 percent of the time. Your're driving down the road and the steering wheel starts shaking and warning lights come on because the car detects something in the opposite lane. The Auto off feature is annoying too. The car would be fine if I could select to turn off both of these features as a default setting. But there is no way to do so - so every time I start the car I have to go through a series of steps to turn these features off. 10 MONTH UPDATE -- Car is nice except for collision avoidance System and Auto OFF. These things really need to be driver selectable. They both drive me bananas and I will be asking Honda to fix them. 18 Month Update -- Same issues -- Honda not responding to requests to address them. Very disappointing.
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Infotainment System Broken
Sarah Jean , 12/01/2019
2019 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
8 of 8 people found this review helpful
As other reviews have mentioned, the infotainment system has known errors that Honda will not fix. In the middle of a six hour drive, the infotainment system along with the display behind the steering wheel kept resetting itself. Among other things, we lost the GPS and our speed. When we finally got to our destination we turned off the car and when we turned it on the next day the infotainment system remained off. Even when it is working there is a horrible popping noise in the speaker so you can't enjoy listening to music. Also the TV in back is choppy and unusable. This is completely unacceptable in a new car. The worst part of this is that Honda knows about this problem and is doing nothing to fix it and continues to sell cars with this defect. This will be my first and last Honda.
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Chirping Noise
Nancy Iafrate, 09/27/2019
2019 Honda Pilot Touring 4dr SUV w/Rear Captain's Chairs (3.5L 6cyl 9A)
8 of 8 people found this review helpful
We purchased the 2019 Pilot in May and after a few days noticed a “chirping” noise coming from the underside of the car. We took the car to the dealership and they could not find anything wrong but did hear the noise. As they could not determine the source of the noise,they submitted our problem to the engineers at Honda and said they have had other similar complaints. We were told to the “record” the sound and send it in, which we did. After 4 months the noise is still happening and we have now been told it may be another few months to figure this out and that we would no longer receive any communication about our complaint. We love the car, but the noise is extremely annoying - not something we expected with a brand new car. We have googled this subject and others have indicated the noise is coming from the timing belt, but Honda is not supporting this as a fix. Love everything about the car, but HATE the noise!
Almost perfect
Brian, 08/29/2018
2019 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
64 of 75 people found this review helpful
My wife and I are among the first buyers of the new 2019 Pilots and so far we are thrilled. It’s only been a few days so I can’t speak to any long term realizability issues. I did want to take the time to do this early review because I was floored by the fact that the 2019 Touring model no longer has the ability to set the height of the tailgate. We found this out after trying to set the height in our garage when we got it home. I’m pretty disappointed knowing that we have a full loaded model with all this revolutionary tech, and we can’t set the tailgate height. The worst part is that this was available on last years Touring. Even the guys in the dealership were shocked to see it was taken away. I love the car as a whole, but be advised you have to opt for the Elite to get this. I chose not to go with the Eite because it has captains chairs only and I wanted the bench seat for our baby’s safety. Hope this helps someone else out.
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Great family car
Kanti123, 06/15/2019
2019 Honda Pilot Touring 4dr SUV AWD w/Rear Captain's Chairs (3.5L 6cyl 9A)
7 of 7 people found this review helpful
I traded in my 2018 CRV for this 2019 Honda pilot Touring. The first thing I could tell right the way is how much quieter this car is compared to my CRV. I can actually hear my music or my kid can understand the movie that being played in the back of the car. The road where I live is made out of concrete with groove in them, so the road noise get very loud. Having this car is a plus. The ride is great and smooth, it's not as sporty as other car. But hey the car is for family is wasn't meant to be driving like a sedan or sport car. One this I do notice with this car is when the car hit a speed bump, the car does rock side to side more easily. I think this due to suspension being soft. This car is also heavy, so to stop the car you'll need more distance, compared to my CRV. 9-Speed transmission is a bit weird, if you're driving between 25-30 mph, the car is not as smooth shifting. if you're driving other speed, shifting are smooth. as for infotainment, I had it freeze up on me once. I have not see it happening again after that. The thing that I love about this car the most is the torque vectoring. Man I love how this car takes corner, it feels like I'm driving a smaller car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value