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Used 2012 Ford Focus Consumer Reviews

3.3 out of 5 stars
333 reviews

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Pros
Cons
3.5 out of 5 stars

Okay... but disappointed

kann993, 04/15/2014
2012 Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
2 of 2 people found this review helpful

I purchased this car seven months ago. It's okay, but I definitely regret buying this car. I did not know the automatic transmission was not your usual automatic; it's a dual-clutch auto manual, which causes it to be jerky in stop and go traffic (which for me is every day). This is so annoying and there is nothing Ford can do. I've already had the clutch replaced. I guess it's just how this car is. The audio's dial isn't true to what it actually sounds like. A "6" sounds like what should be a "15". I also don't like how there's no interior storage. The little storage they have on the door handles are so tiny I don't know what could fit in it. I am trading this car in for sure.

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4.5 out of 5 stars

2012 Focus SE A surprise to me

freelanceshots, 08/24/2012
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
2 of 2 people found this review helpful

Don't have a lot of miles on my car just yet but I'm digging my focus. Transmission seems more then fine. I've got the auto 6 speed and from what I've been told the transmission shifts and does what it does so that it can get better fuel consumption. I'm not trying to drag race anymore so it does just great. It's a lot quieter then my Ford Taurus I was driving and I can really appreciate that. Looks pretty good in my opinion. First real time out on the highway I was pulling 45 mpg where it only gets better with the more miles you put on it. Accessories I plan to get include the stick-on keypad entry, rubberized mats, rear trunk mat and some ceramic window tint.

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4.63 out of 5 stars

I love my new car!!

jwagg7483, 02/18/2012
2012 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
2 of 2 people found this review helpful

Coming from a GM family, I was a little nervous about driving a Ford. I love it! It's gorgeous, affordable, and fun to drive. I have noticed that it stalls when I first take off, but I am coming from a 6 cylinder and I probably try to push it too far at take-off. The car is small, so my 6'3", 300 lb step-son cannot ride comfortably, but my other kids (they're normal size) love it. Overall, it's a great car. I am happy with my decision and my father did not disown me. LOL!

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2 out of 5 stars

Taking a Bath

Ford Free, 12/31/2017
2012 Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
2 of 2 people found this review helpful

I owned my 2012 Ford Focus SEL with the Select Shift transmission from new to 89982 miles. MPG was just over 40 for trips at 65mph and drops to 37.5 at 75mph. All around mpg highway and city mix was 34.8. MPG exceeded my expectations. Unlike my previous 2006 manual transmission Focus, the 2012's front brake pads lasted 88,500 miles whereas the 2006's lasted roughly 30,000 before both pads and rotors needed replacement. Brake durability exceeded my expectations as lasting longer than 70,000 miles is exceptional in my eyes. The motor worked great. I never had a problem with starting in Minnesota even at -25F. I did my own maitenance such as changing the oil and such so I see under the car. I noticed at the first oil change the plastic fasteners holding the front end and plastic bumper falling off and loose. They kept falling off until I traded this car in. Now for the transmission. It's unrefined and not smoothe. 5000 miles after the clutch pack and seal for the dry clutch area are replaced, it's not broken in and it doesn't get better, it's on its way out. At anytime, it's at best as smoothe as the VW dsg transmission not maintained properly at 120,000 miles. Herky jerky at best during virtually every stop and go but just fine before 5000 miles after a clutch pack and seal replacement. It shifts when it wants too and sometimes stays in a gear where turning off the the car and starting again is the only way to get it working again. Under warranty, the seal and clutch pack for the dry clutch were replaced at 18Kmi, 58Kmi, and 88Kmi. The transmission was reprogrammed at 31Kmi. The warranty ends at 100Kmi. Needless to say, I took a bath on my 20012 Ford Focus SEL as I could only trade in to a dealer. Dealers already know about the 2012 and on automatic transmission Ford Focus. I could not sell to a private party as I cannot keep secrets or lie. Mine is not an isolated case for my friend had a 2012 SEL but traded it away after the second clutch pack and seal replacement under warranty. Plus, there is a class action law suit against Ford for the poor performance, cost of maintenance, and resale value for 2012-2016 Ford Focus equipped with the Select Shift transmission. Allowing the Substandard Select Shift Transmission into production comes from the top of Ford. Maybe Ford executives expected an inexpensive engineering solution in time for the Select Shift's shortcomings to minimize warranty expenses. I will never by a new or used Ford again.

Performance
2 out of 5 stars
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3 out of 5 stars

Replaced Transmission 3 times in first 100,000 Mil

Ozark Tyree, 10/15/2017
2012 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

What a nightmare. The transmission went out at 15,000 miles. Between 45 and 55 MPH it would shimmy and rattle. People on the sidewalks would literally turn and stare. I took it to the dealership multiple times to complain. They told me there was no problem, it was just the way those new transmissions are and I would get used to it. They refused to even test drive it! Finally, they must have gotten the word that there was a widespread problem, because they test drove it and replaced the seal that keeps the fluid from reaching the clutch. They said it was a bad design of the gasket, but the new gasket would be okay. Not long after that, I found out there is a class-action lawsuit for this issue. And, Ford extended the warranty to 100,000 on the tranny because of the problem. Well, the same thing happened at 75,000 miles. Rinse, lather, repeat. I got my transmission repaired again (thank God for the extended warranty). Now, at 98,000 miles, I can tell it is just about to go out. I am taking it to a used car lot this week and unloading it. BEWARE DO NOT BUY! I have been a Ford owner for over 35 years. I am going to stay away for a few years and may not ever go back.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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