2024 Ford F-150 Lightning Consumer Reviews
Pricing
Ford has no idea what they’re doing
I bought a 2023 Lariat package and have had nothing but disappointment from Ford. They obviously have no idea what they are doing. Since day one I’ve had nothing but problems with the software and the best Ford can tell me is that they’re expecting a software update some time at the end of February. This has been going on for over 2 months now and Ford doesn’t seem to think this is a priority for them after having sold me a $90k truck. In contrast I also own a Tesla and their technology is by far superior. No issues with software updates. If there’s an issue that needs to be resolved it’s done a Lightning speed. Never again Ford. Your customer service leaves a lot to be desired.
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Porsche Quick Comfy Truck
Have over 13k miles in just over a year with my standard range Pro. I owned at least 8 new cars/suvs previously from Honda, Mazda, Acura, VW, BMW and Jaguar, including some EVs . . . and this is by far the best of the bunch, and it's the lowest trim work truck version. Cabin is quiet, spacious and comfortable. Easy to clean vinyl floors fit my lifestyle just fine. 5.5' bed is just fine. I hauled a big load of roof tiles no problem. 775lb ft. of instant silent torque is a dream, as is topping up the battery at home overnight, just like a cellphone. The mix of comfort, powertrain, solid build, low maintenance (only one tech issue) and practicality (I don't tow) cannot be beat.
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- Pro SuperCrewMSRP: $67,59095 mi away
- Lariat SuperCrewMSRP: $55,990122 mi away
- XLT SuperCrewMSRP: $45,987148 mi away
Love it but disconnected frequently.
To be clear, we loved our 2014 FX2 5.0 V8. 390 HP and a strong rumble from the stage 1 exhaust is always exhilarating. Do I miss it? Not when 580 HP with no ICE delay to move me forward so effortlessly in 7,500 pounds of pickup truck! Followed by the application of all-wheel drive and its inherent safety, and you have a formula for success. We were accustomed to paying $250 per overnight trip with our V-8, but are elated to experience between $100-120 just charging our truck while enjoying the places we stop by frequently. That’s a heckuva savings. To address the elephant in the room, I can’t say if this is a problem with other all electric vehicles, or even the Mach-E, but there a dead spots in our City and even some other cities, where the infotainment system will act wonky. From disconnecting my phone from the truck, to switching phone priority from mine to my wife’s. One of the most frustrating was where it took my phone call from the Bluetooth system and put the call into my pocket. I could not reconnect until I posted, turned the truck off, and back on again. I suppose this is worth mentioning, the leather in the 2014 was as durable as can be, comfortable and never gave is any problems. Within 2 months of owning this truck, our huskies gouged out a portion of the seat by just being. So we’ve since installed a $150 seat cover, along with the protective nylon that was already in use. I do not regret buying this truck, I’ve loved it from the get-go. But I wish I knew my old 1989 home had a 100 amp box that would not support a home charging station, because it’ll now set us back at least $10,000 to have PG&E upgrade to a modern 150-200A box, along with the cost of the charging station, and an 11 month wait. Thank goodness Ford worked out a contract with Tesla so we can charge our truck at most (not all) Tesla charging stations. (Tesla still keeps a few stations per town exclusive to Tesla owners.) Lastly, and this one has become a big deal, your local dealership could be on the lower end of quality expectations. FoMoCo (Ford Motor Company) is great, but their dealers are KNOWN for low expectations. They are a by the numbers kind of dealership, and our local Ford dealer is no exception. The quality provided from their service department was bad with our 2014, and we are saddened to say it’s no better with our 2024 Lightning. For the 8 weeks we’ve owned it, we’ve had it in our possession for 6. They did eventually provide me a loaner for 1 of those 2 weeks, but the problem that stemmed from their detail team damaging our window on the purchase date, to their service team damaging the door during window install, to the detail shop fixing the door but damaging the Front and rear bumpers paint. I’m amazed that I hadn’t sued yet. Okay, I’m ranting. But those were all very important. The Lightning’s will only get better from here, get it for its utility (we hike, camp, haul lots of large totes of cosplay costumes and equipment) but don’t expect to tow heavy items. It meets our needs perfectly and the Mega Power Frunk has been extremely useful.
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Great truck
I bought 23XLT new. I drive 400 -800 miles per week and put 16000+ miles in 7 month. The vehicle handle is wonderful, lane keep assist and range calculations are spot on. I've carried about 1000 lbs on the truck with hardly any loss in range. It gives predictable 300 miles range in summer and 260 mile range in winter. It's comfortable. Updates has improved infotainment. Apple and Google can play integration is flawless. Ford support is excellent when it came to 1 issue when the truck won't start. It was blamed on software update glitch and I had to rent a car outside of Ford coverage. Ford roadside sent debit card to reimburse rental. Overall an amazing experience and I just don't understand why people aren't ditching ICE trucks. The frunk is spacious and useful when the box is full of cargo and additional space is needed for luggage. Can't do that with ICE, with engine in the front. Power outlets are very useful. It is a very useful utility based easy on ride and easy to drive product. I've driven 13 vehicles in 30 years and driven 1.5million miles. This is the most capable vehicle I've enjoyed so far, having driven cadillacs, Lexus and many other American midsized to large vehicles whichbincludes sedans, vans Suv and trucks.
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Fits My Needs Perfectly
I run a local service business where I rarely drive more than 50 miles a day. I have power tools that I use at the job site and often had to run a noisy gas generator for power. I was able to ditch the generator and use the Pro Power on board that allows me to tap into the vehicles electric power to run my tools. I can run my equipment all day and use about 10 cents or electricity. We received a level 2 charger last year as part of the purchase of my wife's PHEV. that we never had reason to use. Had a 220V outlet installed in the garage and now use it to charge the Lightning. Have had it for well over a month and a half and have used about $35 worth of electricity to charge. No longer spending $250 a month for gas. Will save over $2500 per year on fuel. No longer spending about 8 hours a year pumping gas at a gas station. No engine to maintain. No transmission. No exhaust system to replace (someone stole my daughter's exhaust system, costing $3500 to replace). The Lightning rides like it's on a cloud. Handles curves better than a ICE F150 because of it's low center of gravity. Extremely energy efficient in around.town driving..Less efficient on the highway..I plan on installing a bed cover hearing that it can help with aerodynamics and highway range. Oh, and it has some get up and go. You hit the gas and you swear your driving a sports car. Very fast. The front trunk (frunk) which is storage vacated by the lack of an engine is where I store most all of my gear. Overall, very functional and efficient for my needs. I don't see me ever going back to a ICE truck again.
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